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TicketSales.comReviews 2,211

3.4

From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

Instant Feedback

17,429 reviews
Dean N.
1 review
0 helpful votes
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It was good, just spent a lot more money than I expected - service fees,etc.

Date of experience: November 1, 2018
Suzanne A.
1 review
0 helpful votes
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Check
October 30, 2018

Check

Date of experience: October 30, 2018
Sundra C.
1 review
0 helpful votes
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Processing charges high, but overall prettygood!
October 30, 2018

Processing charges high, but overall prettygood!

Date of experience: October 30, 2018
salina o.
1 review
0 helpful votes
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Thank you!
October 29, 2018

Thank you!

Date of experience: October 29, 2018
Mirian P.
1 review
0 helpful votes
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It was very easy to get your information and buy the tickets. Thanks

Date of experience: October 29, 2018
NEIL S.
1 review
0 helpful votes
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So far it seems like a good way to get tickets for the game.

Date of experience: October 29, 2018
Richard P.
1 review
0 helpful votes
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Order procedure was very easy to use
October 29, 2018

Order procedure was very easy to use

Date of experience: October 29, 2018
Margarita S.
1 review
0 helpful votes
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It was great, thank you
October 27, 2018

It was great, thank you

Date of experience: October 27, 2018
gayle c.
1 review
0 helpful votes
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Very easy
October 27, 2018

Very easy. Not complicated at all.

Date of experience: October 27, 2018
Erin I.
5 reviews
0 helpful votes
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Looking forward to a great show
October 26, 2018

Looking forward to a great show.

Date of experience: October 26, 2018
Jackie H.
6 reviews
0 helpful votes
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Great
October 26, 2018

Great

Date of experience: October 26, 2018
Christopher F.
17 reviews
0 helpful votes
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Quick and Easy
October 26, 2018

Quick and Easy. First time user. Logged on created an account
And ordered my tickets. Pretty simple

Date of experience: October 26, 2018
Brooke H.
1 review
0 helpful votes
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Just when I didn't think I could go, you all helped me out!

Date of experience: October 26, 2018
james R.
1 review
0 helpful votes
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Asfdjd
October 26, 2018

Asfdjd

Date of experience: October 26, 2018
Liz R.
1 review
0 helpful votes
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Efficient, quick
October 25, 2018

Efficient, quick.

Date of experience: October 25, 2018
vera V.
1 review
0 helpful votes
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When the date of the game got closer and closer and I didn't receive the tickets I started panicking. They arrived one day prior to the game. I would have liked to have received them earlier.

Date of experience: October 25, 2018
Gordon B.
1 review
0 helpful votes
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Went very smooth I am very pleased
October 24, 2018

Went very smooth I am very pleased

Date of experience: October 24, 2018
Tory T.
1 review
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Everything was good and easy
October 23, 2018

Everything was good and easy. Nothing above and beyond. Would have been nice to see a seating chart or have info about parking etc.

Date of experience: October 23, 2018
Bruce R.
1 review
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Lowest charges
October 20, 2018

Lowest charges

Date of experience: October 20, 2018
Donald S.
1 review
0 helpful votes
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I would like to confirm that the seats are together. I am still slightly confused about the tickets showing on my card when I go to the arena but I will find out on November 3rd.

Date of experience: October 20, 2018