From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy, thanks
Fees too high
It was easy and quick my first time doing it so I was a little nervous but everything came and we had a lot of fun
Quick and easy. Able to print immediately.
Easy selection and payment process
The shopping experience was quick and easy
Good service, only bad thing is the tickets I wanted were gone before I could enter my info.
Easy
Simple and easy to use - only suggestion would be to add a summary page before placing the order as the seating selection does not display on the purchase screen
Quick n easy.
Best way to purchase tickets they come right away no problems
Easy process
I would like to see the charges for the tax and fees on my receipt. The total was $90 more than it was suppose to be. Why is that?
I am surprised by all of the fees! This is the first concert I'll be seeing since I was a teenager, 39 years ago.
I am excited to go.
Thanx
To much for the service charge
I cannot rate this purchase until I actually experience the concert in June. I have to say I was shocked to see how much the service charge was. It wasn't made clear before I completed my purchase. When I received my tickets there was a note that the seats were upgraded at no extra cost.
Very good
I haven't received or used the tickets yet but so far it was easy.
It was easy
It was great, just wish you could show the rows in the sections too so you know more about where you will be setting.
Don't understand seating. Looking for Mentally Handicapped daughter with helper.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members