From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy to use
Was ok but it took to long to get here
But
Very happy with my purchase
Very easy to navigate I tried to get closer seats and I got like my third choice. So picking seats were not as easy
Received 2 tickets Order # ******* for Come From Away held March 24,2019 at Southern Aloberta Jubilee Auditorium. Questioning why my tickets indicated they are issued to Jack Mosseri and not Mary Belik. This is confusing. Please confirm that my tickets are correct. Do not want to have any issues the day of showning. Thank you.
N/a
Easy to find tickets
Way overpriced for poor seats
Great! Excited for the event!
This site from purchase to receiving my tickets from the Nutcracker was as professional as they come. I ordered my tickets and they arrived in physical form shortly after with no issue.
Definitely should use this service in the future.
Great
It was easy to order!
Fast and painless
Went ok for the first time
Good. Happy
Ok
So far it's been a great experience.
Looking forward to Garth. Not happy with cost.
Expensive but easy
Very easy transaction
Excellent
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members