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TicketSales.comReviews 2,211

3.4

From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

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17,429 reviews
stacy g.
1 review
0 helpful votes
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Easy to use
January 10, 2019

Easy to use.

Date of experience: January 10, 2019
Pieter d.
1 review
0 helpful votes
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No big deal, normal experience
January 10, 2019

No big deal, normal experience

Date of experience: January 10, 2019
Lisa E.
1 review
0 helpful votes
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It was great price
January 10, 2019

It was great price

Date of experience: January 10, 2019
Frank J.
17 reviews
0 helpful votes
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It shows that the tickets are $119.00, so for 2 tickets, it should be $238, When I was finishing my transaction, it said my total was over $300. Now $19 of that is for the insurance, but there was no explanation of what the of what the other $80 is for, Really mis-leading without any information,

Date of experience: January 9, 2019
Karen L.
1 review
0 helpful votes
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Easy...
January 9, 2019

Easy...

Date of experience: January 9, 2019
Allen J.
2 reviews
0 helpful votes
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Quick work!
January 9, 2019

Quick work!

Date of experience: January 9, 2019
Hans S.
1 review
0 helpful votes
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Much too expensive and unable to cancel order
January 9, 2019

Much too expensive and unable to cancel order. Very disappointing when I realized how much I was being charged. My mistake, but I won't make that again.

Date of experience: January 9, 2019
Tom D.
1 review
0 helpful votes
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I want better info on seat row numbering
January 9, 2019

I want better info on seat row numbering. Lower seats higher row # Seating chart with all info would be nice!

I am totally DISGUSTED as a consumer to be forced without any options to pay to resellers HUGE overprices for tickets.! It is FRAUD! AND tHEFT!

Date of experience: January 9, 2019
Shawne O.
1 review
0 helpful votes
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Quick and easy
January 9, 2019

Quick and easy. Piece of cake ordering tickets, although the pricing was a bit confusing. We paid more than the advertised "walk-in" price and did not understand.

Date of experience: January 9, 2019
Paul V.
1 review
0 helpful votes
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Excellent
January 8, 2019

Excellent. MOre expensive than we thought with the fees etc.

Date of experience: January 8, 2019
Robert F.
1 review
0 helpful votes
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So far so good, my only comment would be the price when a Canadian books with you should clearly state early in the process that the price is in US Dollars.quite a shock for sure

Date of experience: January 8, 2019
Barbara h.
1 review
0 helpful votes
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Looking forward to receiving my tickets for Christmas presents

Date of experience: January 8, 2019
Mark L.
1 review
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The seating map is a very important feature, but was not available with this order!

Date of experience: January 8, 2019
Virginia C.
1 review
0 helpful votes
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Good price except for added fees
January 8, 2019

Good price except for added fees.

Date of experience: January 8, 2019
tim d.
1 review
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It was painless
January 7, 2019

It was painless

Date of experience: January 7, 2019
judy w.
1 review
0 helpful votes
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Good, got the seat area I wanted
January 7, 2019

Good, got the seat area I wanted.

Date of experience: January 7, 2019
Roxanne R.
1 review
0 helpful votes
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It was quick!
January 7, 2019

It was quick!

Date of experience: January 7, 2019
Emil W.
1 review
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Quite painless and quick
January 7, 2019

Quite painless and quick.

Date of experience: January 7, 2019
Kevin P.
13 reviews
0 helpful votes
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Very easy and efficient
January 7, 2019

Very easy and efficient

Date of experience: January 7, 2019
MICHAEL L.
7 reviews
0 helpful votes
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Easy as pie
January 6, 2019

Easy as pie

Date of experience: January 6, 2019