From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was fast and efficient and the website is gorgeous. 12/10. Incredible.
First time doing this...it was awesome & easy!
This was a very quick and easy transaction.
Your site misleading on cancel refunds
Very prompt
Awesome
Easy to navigate
Good
My choice of delivery was only e-mail, not even a choice of USPS. I purchased the tickets over 30 days in advance of the event. Surely even the USPS could get me the tickets in that amount of time! Then you had the nerve to charge me for each ticket. $15 to send 1 e-mail. REALLY?
Went smoothly
Fine, except for getting a view of the 318 area to see the seating arrangements.
No, i have no experience
None
I have not used the service. I misunderstood what I needed to bring to provider. Thank you for your instruction
Went smoothly
TRAVIS BOUTA BE LITTTTTT
Can't be explained in a few words, but would not purchase tickets ever again
I Feel completely ripped off I though it was a Canadian site and when I got my credit card bill was shocked by the us$s and the astronomical service fee. I will avoid you at all costs.
You guys had the best seats available at a good price! I did call and talk to a woman who was kind enough to explain e-phone tickets. I actually bought 3 seats and a few rows back and saved 165.00! Now we will have more room! I wish seat locations were available, We like isle seats and it is hard to purchase $$$ tickets without knowing what the seats are. Being stuck on the far end stinks having to walk buy all the people and your view may be restricted. Hope not in this case! Merry Christmas and Happy New Year!
From a very happy concert couple
None
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members