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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Great experience
No comment
So easy, I love it!
Fab!
Ordered 4 tickets a $66 each and was not shown the total.
It should have been $264 but it was $367. I tried to cancel but could not. Anything else I have ever bought on line showed you a total you would be charged before you pay, but that was not the case here. I had to pay (thinking I was seeing the total) before seeing the actual total. I know they add fees but the $66 for $39.50 ticket seemed like they had already added them.
It is a crooked way to do business, to make you pay before showing the actual total.
Fast and easy!
No comment
Experience was easy and quick.
Easy
Quick and easy
38.50 service charge is outrageous per ticket with 2 tickets service charge is price of one more ticket im buying 2 tickets at the price of three tickets
Fairly easy
Hidden fees are a RIP OFF! Over $70 of fees on two tickets. Never again from this place. Went elsewhere and got two tickets for $83, not $300! NO REFUNDS EITHER.
So far so good
Thanks
Once i learned what i had to do it went well
Price charged is significantly higher than shown in selection - but no opportunity to review/edit before confirming
Did not see that the price was in US money, so I consider tjhat I did a really bad purchase.
Easy to navigate through the process.
Wish I could see the exact seats not just the section
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members