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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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Excellent service. Exorbitant service charges.
Very simple and easy to use!
BE MY FIRST TIME THERE I HOPE ITS A GOOD TIME I HAVE BEEN TO MANY SHOWS the finance fees were outrageous
Great!
It was not complicated for a technologically challenged adult.
THIS IS A ONCE IN A LIFE TIME
I was very disappointed to be charged a fee almost equal to the price of the tickets themselves. I will not ever use this site again.
Not satisfied with how much but happy tickets did arrive.
Will not use again
And will Be more careful in future
Nice
Very simple purchasing and checkout process.
The fees associated with the order are too big.
A OK
It was a pleasant shopping experience.
I'm annoyed by forced evaluations.
Easy process.
Quuick & easy, glad to know this service is available
The additional fees associated with this purchase are not cool.
Very easy. Thanks
Handling fees and postage charges totaled 50% of the cost of tickets.
OUTRAGEOUS!
You charge too many fees. Paying for "instant download" just to get your electronic ticket is a rip off. I will not use your services again. Imagine paying your employer so they can issue your paycheck...
Not cool
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members