TicketSales.comReviews 2,212

Just wanted to alert potential customers of ticketsales.com that his company pulls a few tricks on you to earn their income. We ordered tickets for a concert and did not notice the small print below the price of $80 ea. We thought the total price was $80. When we called to cancel the purchase, we were told there are no cancellations or refunds. We also learned there were $56 in extra fees. We wound up paying $213 for tickets that originally sell for $25 each. Buyer beware!

They do NOT show the total amount you will spend, then add on almost $30 worth of fees! DO NOT USE THEM!

I WOULD GIVE "ZERO" STARS IF I COULD!
I Bought PIT Tickets, received ROW 31 Tickets.
Ticketsales.com is a RIPOFF Company. They advertise one thing and sell you something else. Classic "Bait and Switch". They Lie, Cheat and Steal and will do anything to get your money. I can't believe that they are even still in business.
BEWARE...DO NOT PURCHASE TICKKETS FROM TICKETSALES.COM

Buyer Beware: I bought Moose Jaw warrior tickets for my dad and my brother for Christmas. I bought tickets for the Dec 30th game. My dad and brother are from out of town. I was talking to the lady from their office 2 weeks before the game. She said just txt the tickets to my dad as he does not use email. She assured me everything would be fine with the tickets and sent my dad the link for the tickets. My dad and brother showed the tickets at the door and they got turned away from the game.The tickets did not work. I feel bad that my dad and brother went all that way for a hockey game they never got to see. I paid for tickets that never got used.This company is a rip off. The company never tried to resolve the issue and I was only able to talk to a computer. That's just bad business. I will not be ordering from this website again and will not recommend to anyone.

I was on another venue ordering my tickets for 39.00 and some how when I out in my info it went to this site acting like the actual venue! I hit submit then the show be all these huge fees 3 times the actual price of the tickets! I immediately called explain I did not agree to the charges nor to do business with this site and the person on chat basically blew me off like your loss! Well hiding fees isn't legal! I have filed with my bank and local law enforcers as well as the BBB very upset for tickets that 39.00 at this venue I ended up paying 179. And change! I am not alone and I have added other people's complaints with the same thing thinking they're on the venue then getting slammed with these fees from TicketSales.com I also am showing the price of what it should of been with extra fees at the real venue!

I was buying 2 tickets to the PMJ show in CT. I thought the tickets were $58 but was billed $312. BS

I am so infuriated by my experience with this company. I bought 2 tickets at $83 apiece (which by itself was price gouging, but that's my bad), and the total came up to $250! Hidden fees that they won't show you until AFTER you submit your order, and the fees just magically show up on your receipt. I instantly went to customer service to ask to cancel the sale while it was still pending, and the customer service rep - as pleasant as can be - basically told me of their terms of use. I.e., you agree to any and all fees, etc. when you submit an order. While I'm sure ticketsales.com's attorneys created these water tight terms of use, they are an absolute exploitative, abusive company. DONT GIVE THEM YOUR BUSINESS.

This company is a rip off. They false advertise with there web page that has /allstatearena so you think that you are buying from allstate. Then they charge a service fee that is outrageous and they donet even allow you to cancel your order. They did not give me a total so I saw 92. A ticket and nothing did it say I would get charged all of that. This company has poor customer service and poor service in general I will not be buying from this site again.

Bought tickets to a show and it told me I would get an email with a link to download my tickets. I got the link and it sent me to ticket master and just told me there was an error getting my tickets. Total scam

This is just a third-party site that lets people make extreme amounts of money on doubling ticket prices. Just make sure you want to pay the prices because there's no returns. Most times they will get access to tickets before general public. So you get excited and see tickets you want to buy and then end up paying way too much

I just bought some tickets to a hockey game and had the same problem I have seen others complain about. An extra $50-plus dollars in fees that were not mentioned until the transaction was finalized. Big mistake on my part - I should have gone straight to the venue's web site. The total cost ends up being double what I should have paid. I intend to dispute the charge.

Purchased (3) tickets for a fair concert. $52 per ticket as I have friends going who paid this AND this is the amount on my ticket. My credit card was charged $852! Yeah, exactly! Ridiculous I immediately disputed the charge! Of course I contacted ticket sales and was told….when the event gets closer maybe try and sell the tickets to re coup some of your money! I'm done! I work to hard for my money to be ripped off like this!

THEY ARE ABSOLUTELY CONSUMER POISON. STAY AWAY.!
ABSENT ANY FRONT SCREEN DISCLAIMERS OF " NO REFUNDS ALL SALES ARE FINAL" THEY ADDED ON ALMOST $100 IN FEES. I CALLED, A BARELY INDISTINGUISHABLE EAST INDIAN WOMAN ONLY KEPT REPEATING LIKE AN AUTOMATON THE NO REFUND POLICY. I EMAILED THE FIRM INFORMING THEM I WOULD BE NOT ONLY BE LOCKING THEM OUT OF MY MASTERCARD BUT ALSO CONTACTING MY FRIEND IN THE ATTORNEY GENERALS OFFICE TO REPORT THEIR SCURRILOUS ACTIVITIES. MAGICALLY A FEW DAYS LATER I GOT WORD OF A FORTHCOMING REFUND. THE QUESTION BEGS, HOW MANY NAIVE INEXPERIENCED CONSUMERS CRUMBLE TO THESE SCAMMERS ULTIMATELY GETTING RIPPED OFF?

HEAVILY OVERPRICED TICKETS. YOU GET A RANDOM TICKET IN THE ROW YOU SELECT. SITE NEEDS TO BE SHUT DOWN ASAP.

I am a retired physician living in Cooper City, FL. On February 1,2023, I attempted to purchase 4 concert tickets online from ticketsales.com. I got a pop-up message indicating that the address I entered did not match that of my credit card, even though it was correct. After re-entering my address the transaction went through, but for 9 tickets instead of 4 (order number *******, for over $800!). I promptly called the business and the representative refused to issue a refund for the 5 erroneously purchased tickets. I am certain I did not select an option to purchase 9 tickets and believe they must have incremented the count (or possibly placed multiple orders) as a result of the "address mismatch."

I also found the user experience deceptive and misleading: it appeared as though I was making the purchase directly from the venue, but I was actually purchasing from a broker site that was charging significantly more per ticket than the venue.

I was given a price of $148 for 4 tickets. Once I hit, submit, I was charged $771. I called immediately and was told all sales are final. When I called customer service, we were told, "Tickets prices can change at any time without notice!" Do NOT use this site. To make matters worse, she tries to tell us that we can resell the tickets since Chris Tucker is a good comedian. The tickets are $46 at the venue's website, no way is anyone going to pay $192 for $46 tickets.

The lack of a confirmation screen and the significant increase in charges from the advertised price is unacceptable. It's also concerning that the tickets were sold for more than what they were actually worth at the venue. The fact that all sales are final and the company offered no solution other than suggesting you resell the tickets is unacceptable. I would not recommend doing business with Ticketsales in the future.

This company should be avoided at all costs. They do not screen their sellers whatsoever. I purchased 3 tickets to Blue Man Group on 12/16/2022. I received a confirmation on the purchase and that the seller would assign the tickets on 1/30/2023, two days before the event. I never received them and had to call them on three separate occasions to only find out the seller could not come up with the tickets and offered significantly inferior tickets. So, the seller sold them for a higher price offering me significantly lesser tickets. I am filing a complaint with state of Florida and the Federal government. DO NOT USE THEM!

Ticketsales.com put Google ad on the popular show and then sale tickets on not popular show. They do not care they will never return your money. There is no. Costumer service available to help only to tell
You that you can sale the tickets you bought, that you did not wanted in first place.

Anna

I thought I was buying 3 tickets for and event total of 389. Ended up getting charged over $1500. Tried to cancel the tickets the next day and was told there are no refunds. Customer service managers do take call? What are they Managing. DON'T buy tickets on this site.