From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We paid one price for the tickets, and then when tickets arrived there is a much less price on the ticket. I was not able to talk to anyone about this.
Quick and easy!
Good
Your customer service is absolutely horrible. I will NEVER purchase tickets from you again and will share my experience with everyone I know. I'm sure you will not post this review.
I found the website a bit confusing and I created 2 orders of 2 tickets each instead of 1 order of 4 tickets. As a result, our party of 4 is not sitting together. Regrettable! I asked if I could make any switches to fix this but didn't get that option without selling all 4 tickets and starting over.
Quick and easy.
The shopping was easy. The tickets arrived promptly and the seats were good.
Great
Its fine
No
It was very easy
Efficient
Purchased ticket for a good seats but 2 days after I was called back and told that those seats were not longer avaialble and that something got wrong. Replaced with standing on floor tickets and refunded. But not happy.
N/a
Very good experiertnce.
Great way to buy tickets
Ok
Was easy to navigate.
Easy
Easy Transaction
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members