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TicketSales.comReviews 2,222

2.8

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From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

service
220
value
219
shipping
148
returns
192
quality
185
This company responds to reviews on average within 3 days

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17,429 reviews

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tim m.
1 review
0 helpful votes
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It was very easy
June 14, 2018

It was very easy

Date of experience: June 14, 2018
Brian Y.
2 reviews
0 helpful votes
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Efficient
June 14, 2018

Efficient

Date of experience: June 14, 2018
R L.
4 reviews
0 helpful votes
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Purchased ticket for a good seats but 2 days after I was called back and told that those seats were not longer avaialble and that something got wrong. Replaced with standing on floor tickets and refunded. But not happy.

Date of experience: June 13, 2018
Caroline H.
1 review
0 helpful votes
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N/a
June 13, 2018

N/a

Date of experience: June 13, 2018
Loretta R.
2 reviews
0 helpful votes
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Very good experiertnce
June 13, 2018

Very good experiertnce.

Date of experience: June 13, 2018
Patricia W.
1 review
0 helpful votes
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Great way to buy tickets
June 13, 2018

Great way to buy tickets

Date of experience: June 13, 2018
Louise M.
1 review
0 helpful votes
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Ok
June 13, 2018

Ok

Date of experience: June 13, 2018
Michelle C.
2 reviews
0 helpful votes
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Was easy to navigate
June 13, 2018

Was easy to navigate.

Date of experience: June 13, 2018
Tammy H.
1 review
0 helpful votes
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Easy
June 13, 2018

Easy

Date of experience: June 13, 2018
Howard W.
1 review
0 helpful votes
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Easy Transaction
June 13, 2018

Easy Transaction

Date of experience: June 13, 2018
Michael T.
1 review
0 helpful votes
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Ok
June 13, 2018

Ok

Date of experience: June 13, 2018
JOSEPH B.
1 review
0 helpful votes
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Quick
June 13, 2018

Quick

Date of experience: June 13, 2018
Joseph S.
1 review
0 helpful votes
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Eazzy Pezzy
June 12, 2018

Eazzy Pezzy

Date of experience: June 12, 2018
Felix B.
2 reviews
0 helpful votes
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Seat selection was easy to do
June 12, 2018

Seat selection was easy to do.

Date of experience: June 12, 2018
Robert G.
3 reviews
0 helpful votes
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So far good but haven't received tickets
June 12, 2018

So far good but haven't received tickets.

Date of experience: June 12, 2018
Robyn L.
1 review
0 helpful votes
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This was efficient and easy
June 12, 2018

This was efficient and easy.

Date of experience: June 12, 2018
Michelle H.
11 reviews
0 helpful votes
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Very easy to purchase
June 12, 2018

Very easy to purchase

Date of experience: June 12, 2018
Monica T.
3 reviews
0 helpful votes
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Fantastic quick and easy
June 12, 2018

Fantastic quick and easy

Date of experience: June 12, 2018
Connie m.
1 review
0 helpful votes
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Easy and good service
June 12, 2018

Easy and good service

Date of experience: June 12, 2018
Ben F.
1 review
0 helpful votes
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I love bill burr
June 12, 2018

I love bill burr

Date of experience: June 12, 2018