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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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No issues
Quick,and easy. Praying I get the seats I ordered!
No problems
Your service fees should have been specified up front. $7.50 emailing fee is a "nickel & diming" the customer!
Have never done this before and you were very very helpfull
Very fast and efficient
Way higher fees than I was anticipating. Printed off one set of tickets and it was labelled REPRINT. A bit concerning
Experience was fine
First time doing this. No stress.
Thanks
Quick and easy I'd order from them again
Awesome-Very quick,Deligent.
We were very happy with our seats. I had concerns regarding not being able to specifically choose our seats, however we were very satisfied. Seemed a bit expensive with all the added charges
Almost $25 dollars PER TICKET service charge keeps this an unpleasant experience.
Fees are too high
Price was deceiving and not told untill paid.
Was ok
It was very good. Need to gave discount on tickets of six and more. Thank you
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Its quick and easy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members