From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Thank u
Fantastic!
Smooth
Good.
Easy to do
If I get my tickets before the game, I will be 100% satisfied.
Too many fees and add-on charges
It was convenient, quick, and easy to purchase event tickets through ticketsales.com satisfied with the purchase. I'm disappointed that I requested two ticket together and I ended up getting seat 13 & seat 15 I don't understand why I didn't get seats next to each other when i'm taking my 15 year old daughter.
Easy to navigate and found my ticket in no time
Simple and straightforward to find the seats we wanted at the price we wanted to pay.
I am a Canadian buying tickets in Canada, how come it's USD?
Your service charges are obscene as is the charge for electronic delivery
Some what a little confusing for first time on method of delivery
Thank you :)
Fairly straight forward...Ticket prices were high!
Woodbine site sold the tickets for a similar price which included both nights not just the one
Can't wait to go see Drew on the PIR. I have asked the ticket sales reps at Spartanburg Memorial Auditorium about these tickets and the price I paid. They were thinking it might be a scam and our seat may already be sold to someone else. We could have got the same seats there for $52.00 each. I am just hoping I will get to go in when we get there, it was a shame I didn't get my tickets at ticket master they are legit and backed by the BBB. 7/15/18.
I'm ordering for an event in Canada, yet you operate in USD. Despite my surprise, I've bitten the exchange bullet. But I still feel I've been ripped off, because even the USD price seems to be higher than the Can$ price was on another website - but by then it was too late.
Very User Friendly
Very easy and clear
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members