website thubmnail of Tickets.Expert

Tickets.ExpertReviews 1,393

3.3
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Tickets.Expert Reviews Summary

The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
14
Texas
1 review
0 helpful votes
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Thank you!
October 19, 2017

Thank you for placing my order so fast. Please send me my tickets now. I want to go to the mavs season opener game tonight now! Thank you again for your help & customer service!

Date of experience: October 18, 2017
California
1 review
0 helpful votes
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Having a hard time finding the actual digital tickets. Not aware if I have received them or not there should be an easier way to get them... also trying to call support and has taken a very long time

Date of experience: October 18, 2017
Illinois
1 review
0 helpful votes
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Good
October 19, 2017

Good very good like the site will let other people know about it. Very helpful site. Good very good like the site will let other people k pw of this site.

Date of experience: October 18, 2017
Canada
1 review
0 helpful votes
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Simple and affordable
October 18, 2017

Overall a great site easy to understand and quick service. I definitely recommend this site for leafs fans and sports fans in general.

Date of experience: October 18, 2017
Ohio
2 reviews
0 helpful votes
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Easy and quick.
October 17, 2017

In town to pickup one son at airport on way to meet up with the other. He wanted to go to an Avs game. Got on line and it was easy. Tickets accurate, printed, ready to go. Fee was a shock $11.56/ticket and $7.95 service for both, but total was less than face values in my case. I'd use them again.

Date of experience: October 17, 2017
Nevada
1 review
0 helpful votes
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Good
October 17, 2017

Everything about it was good. Fast and easy. Ecxept the part where you have to type this 100 character novel about how the company did lol

Date of experience: October 17, 2017
Texas
1 review
0 helpful votes
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Okay
October 17, 2017

Extra charges are insane and I went to different sellers after I agreed to purchase price to find tickets cheaper. Will not use again.

Date of experience: October 17, 2017
Virginia
1 review
0 helpful votes
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High FEES
October 17, 2017

Having to pay an extra $13 per tick in fees -- and write a review of at least 100 charachers? Really?

Date of experience: October 17, 2017
Canada
1 review
0 helpful votes
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Nothing Special
October 17, 2017

These kind of things are a little bit annoying as a customer, I just want to buy my ticket the fastest and easiest way possible. Also I believe the fees are high. I hope the service is good if anything goes wrong.

Date of experience: October 17, 2017
Canada
1 review
0 helpful votes
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Ok
October 17, 2017

Ok, I hope I get the correct tickets, and hope this all works out
It is my very first time using this service, and I am not very pleased with the revires, so i hope I get my tockets and evrything works out.
Thanks

Date of experience: October 17, 2017
California
1 review
0 helpful votes
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It was easy to purchase but then the servicing fee was a shock at how expensive it was and it came at the very end

Date of experience: October 17, 2017
Michigan
1 review
0 helpful votes
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Wrong Game
October 16, 2017

Purchased tickets for Oct 21 game, received November 4 game. Site would not refund or do an exchange. Told me I had to sell the Nov 4 tickets and they would help me purchase the Oct 21 tickets over the phone. Tried to get my money twice. Very Poor customer service.

Date of experience: October 16, 2017
Washington
1 review
0 helpful votes
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Ripoff
October 16, 2017

Holy FEES batman... my god. And now they need me to write more than 100 characters. Let me reiterate: HOLY FEES, BATMAN

Date of experience: October 16, 2017
Rhode Island
1 review
0 helpful votes
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The service fees are $40 per ticket in addition to the ticket cost itself and you have to complete this review before your tickets are sent.

Date of experience: October 16, 2017
Mindy T.
Oklahoma
1 review
0 helpful votes
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Error
October 16, 2017

I wanted 1. Ticket only but ended with two...now I have to pay twice as much..
And I am also waiting for the reply to a call to sell 1 ticket..
First time not good experience...

Date of experience: October 16, 2017
Minnesota
1 review
0 helpful votes
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Good Purchase
October 16, 2017

Liked it. Wish that I could have been able to insure the purchase though as Tickets. Expert is not a covered vendor evidently.

Date of experience: October 15, 2017
Rhode Island
1 review
0 helpful votes
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My Review
October 16, 2017

An overall satisfactory experience! I was able to purchase a ticket of my choice with preferential seating options. The transaction went smoothly and I am satisfied! I would recommend to any and all looking for tickets in the future.

Date of experience: October 15, 2017
Pennsylvania
1 review
0 helpful votes
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Good
October 16, 2017

Good, quick service. Easy to use but high service fees. Was able to find the cheapest prices as well

Date of experience: October 15, 2017
New Jersey
1 review
0 helpful votes
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Do better
October 15, 2017

There are too many steps to receive a order that I paid for. I shouldn't have deal with doing reviews with a third party. Just send my order. Also lower those service fees.

Date of experience: October 15, 2017
California
1 review
0 helpful votes
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Excellent!
October 16, 2017

Fast & Easy! Very much recommend! Check out was worry free and easy! Will buy from them again soon!
Thank you! You made my day!

Date of experience: October 15, 2017

About the business

Industry Experts Finding Tickets for Sports, Concerts, Theater


tickets.expert
South Windsor, Connecticut, United States