The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Thank you for the excellent service and quick response to securing tickets for events, as well as information on all events in the area.
I thought the tickets were $69 and I was fine with that, but by they time they added the service fee and e-ticket cost, it was more like $100 tickets. It's very difficult for the average American to afford going to concerts and other venues with these prices!
Great job i would you this website again no problems tickets on ime greatjod great job great website great website great website great website great website great website
When I went to download and print my tickets they have the wrong name on them. My receipt is in my name and my credit card was charged but when I went to download and print my tickets were in someone elses name. I want them in my name please
The tickets were almost double price, very high service fee.It didn't say anywhere until you down load the tickets that they were standing tickets.we got scalped no doubt.
I can't review without tickets so when I get them I will review. I have nothing more to write. Why do you send this so early?
Iam hoping this is a legit site. We just realized ee paid almost $4,000 in handling fees. A bit extra. Ee have not uet received the tickets. Starting to worry
Easy to see many different ticket prices. Ticket transfer from seller to buyer happened quickly. I did have to confirm my tickets through Ticketmaster, but I did not mind because I already have an account with them. My only problem is the additional fees after the ticket purchase. It's a gift for my husband, wouldn't do this regularly.
Excelent, excelent, excelent, excelent, excelent, excelent, excelent exceent excelent excelent excelent excelent excelent excelent excelent excelent excelent excelent excelent excelent excelent
I'm excited about my tickets, I'm mostly happy about how easy it was to get them and everything. I didn't really have a problem making a order so that's why I rated it 5 stars. I would definitely recommend this to others.
I have multiple emails stating that my ticket is ready to download and print, however overtime I download it states that this is a holding spot and the numbers have been emailed to me and show them at the venue
The process is a little confusing, I would much rather print my tickets than have to go to a pick up location. Also, when placing the order it only says that the pick up location is near the venue, which luckily it is. Even though the fees are hefty, overall the price for these tickets was better than any other at the last minute.
Simple and informative way to purchase tickets in line. Thank you. I will be purchasing tickets in the future.
Great service... thank you so much! I received the tickets with no problem and very efficiently! I am very happy with your service and would highly recommend!
Industry Experts Finding Tickets for Sports, Concerts, Theater