website thubmnail of Tickets.Expert

Tickets.ExpertReviews 1,393

3.3
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Tickets.Expert Reviews Summary

The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
14
Tennessee
1 review
0 helpful votes
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Quick Response
January 17, 2018

Thank you for the excellent service and quick response to securing tickets for events, as well as information on all events in the area.

Date of experience: January 16, 2018
California
1 review
0 helpful votes
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Easy
January 16, 2018

Quick and easy to navigate the website. I would recommend to anyone. I was trying to get tickets close to friends.

Date of experience: January 15, 2018
Ohio
1 review
0 helpful votes
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High service fee
January 15, 2018

I thought the tickets were $69 and I was fine with that, but by they time they added the service fee and e-ticket cost, it was more like $100 tickets. It's very difficult for the average American to afford going to concerts and other venues with these prices!

Date of experience: January 15, 2018
Illinois
1 review
0 helpful votes
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Bulls tickets
January 16, 2018

Great job i would you this website again no problems tickets on ime greatjod great job great website great website great website great website great website great website

Date of experience: January 15, 2018
New York
1 review
0 helpful votes
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Reliable agency, especially welcome when one has to get good tickets at the last minute, extra costs but reasonable.

Date of experience: January 15, 2018
Canada
1 review
0 helpful votes
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When I went to download and print my tickets they have the wrong name on them. My receipt is in my name and my credit card was charged but when I went to download and print my tickets were in someone elses name. I want them in my name please

Date of experience: January 15, 2018
Germany
2 reviews
0 helpful votes
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Ripoff.
January 15, 2018

The tickets were almost double price, very high service fee.It didn't say anywhere until you down load the tickets that they were standing tickets.we got scalped no doubt.

Date of experience: January 15, 2018
Arkansas
2 reviews
0 helpful votes
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I don't have tickets
January 15, 2018

I can't review without tickets so when I get them I will review. I have nothing more to write. Why do you send this so early?

Date of experience: January 15, 2018
Illinois
1 review
0 helpful votes
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No
January 15, 2018

Havent revived my order yet! Really! Just please get me my tickets!

Date of experience: January 15, 2018
Colorado
1 review
0 helpful votes
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Not sure
January 14, 2018

How can I write a good review when I don't have my tickets! Not sure, not sure, wish I had the tickets before writing this review...

Date of experience: January 14, 2018
Canada
1 review
0 helpful votes
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Iam waiting for my txs
January 15, 2018

Iam hoping this is a legit site. We just realized ee paid almost $4,000 in handling fees. A bit extra. Ee have not uet received the tickets. Starting to worry

Date of experience: January 14, 2018
Arizona
1 review
0 helpful votes
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Quick Turn Around
January 14, 2018

Easy to see many different ticket prices. Ticket transfer from seller to buyer happened quickly. I did have to confirm my tickets through Ticketmaster, but I did not mind because I already have an account with them. My only problem is the additional fees after the ticket purchase. It's a gift for my husband, wouldn't do this regularly.

Date of experience: January 13, 2018
Florida
2 reviews
0 helpful votes
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Excelent
January 14, 2018

Excelent, excelent, excelent, excelent, excelent, excelent, excelent exceent excelent excelent excelent excelent excelent excelent excelent excelent excelent excelent excelent excelent excelent

Date of experience: January 13, 2018
Wisconsin
1 review
0 helpful votes
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Confirmed
January 14, 2018

Order confirmation received for the Florida Georgia line concert on June 30th the Marcus amphitheater at summerfest

Date of experience: January 13, 2018
Arkansas
1 review
0 helpful votes
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I'm excited about my tickets, I'm mostly happy about how easy it was to get them and everything. I didn't really have a problem making a order so that's why I rated it 5 stars. I would definitely recommend this to others.

Date of experience: January 13, 2018
New Jersey
1 review
0 helpful votes
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Mixed
January 14, 2018

Easy-to-navigate website, quick e-delivery of tickets. Be prepared to pay a lot, both for the ticket and the service fee.

Date of experience: January 13, 2018
Florida
1 review
0 helpful votes
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I have multiple emails stating that my ticket is ready to download and print, however overtime I download it states that this is a holding spot and the numbers have been emailed to me and show them at the venue

Date of experience: January 13, 2018
Indiana
1 review
0 helpful votes
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The process is a little confusing, I would much rather print my tickets than have to go to a pick up location. Also, when placing the order it only says that the pick up location is near the venue, which luckily it is. Even though the fees are hefty, overall the price for these tickets was better than any other at the last minute.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Great site
January 12, 2018

Simple and informative way to purchase tickets in line. Thank you. I will be purchasing tickets in the future.

Date of experience: January 12, 2018
Nevada
1 review
0 helpful votes
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Fantastic!
January 12, 2018

Great service... thank you so much! I received the tickets with no problem and very efficiently! I am very happy with your service and would highly recommend!

Date of experience: January 12, 2018

About the business

Industry Experts Finding Tickets for Sports, Concerts, Theater


tickets.expert
South Windsor, Connecticut, United States