Tickets.Expert Reviews Summary
The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Your services are fast, but are expensive. I suggest your delivery price be cheaper. Fees are very very very expensive too.
I had to get tickets to a friend and their went online to use their credit card and order tickets to UFC embedded 220 at the TD Garden Center in Boston and we did that through ticket expert it was great thank you
Not happy with the service being I was told ticket was going to be fed x'd to me...& now just before I am meeting my friends on my bday I have to go pick up the ticket before 6pm they just notified me 30 min ago! This is so inconvenient!
Excellent site operations love it fast and easy! I would recommend this site to anyone looking to buy tickets to any event taking place especially if it's a Race.
Basically too expensive of a service fee... Probably should have just contacted the venue! And now it says I have to enter at least 100 characters, so I'm just typing.
Good site but they buy up all the tickets to resell with a service fee! Overall at least was able to find decent tickets.
Why? They charge the surcharges and do not specify them in a first
Pls let us before we purchases thank you
Want Printable ticket!. Once again $120 in fees is ridiculous!. We are being ripped off here!. And they don't even show that until after your transaction goes through
It was easy to get my order done and no BS involved, thanks for that. This 100 charter thing is not required
Fees too high disappointed in how much it adds to the ticket price total that is a ton of money for the venue to take in if ******* people show up.
I have not received my tickets yet, if its because I have to type 100 words to get my tickets thats so stupid
Its great, convenient, quick and the telephone service is wonderful too. I will definitely be using it again
Ordered a parking eTicket - didn't get return download email - called and was told it really wasn't an eTicket but I could drive 70 miles round trip and pick it up. I was told my transaction could be cancelled - hopefully it will be.
Received the tickets quickly and was fast and easy to order, but the service fees are too high! And 7.95 to email your tickets? That is really not necessary when service fees are so high.
Fast to purchase tickets but service fees are high for each ticket to purchase. Fast response only compliant high service fees for each ticket.
Overall, the website was easy to navigate but I have not received a confirmation that I'v gotten these tickets.
Liked the view from our seats. Hope they are as good as the pictures show. The service fees were a little high. Over all easy and quick!
Tickets have high service fees, have to take survey to get your tickets, hope they work when I get the game, never used this site before, not sure I will again
About the business
Industry Experts Finding Tickets for Sports, Concerts, Theater
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members