Tickets.Expert Reviews Summary
The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Easy getting tickets. You have to fill out a questionnaire to get information from this company.
And fill out at least a 100 words.
Im still waiting for my tickets. Its been 20 days and they havent come. Trying to contact has led to no avail. I think its a scam
What a wonderfull shopping site for tickets it was easy and fast thank you very much
I hope everytime I will have same experience
The service fees were a shocker plus delivery fees for sending an email. Also, no seat numbers so we don't know if we will sit together. The actual process of ordering was efficient.
Very good website, easy to use and easy to find. Will use it again. Excited to bring my Canadian family to this game
Service Fees? A Major RIPOFF! Why not just include them in the price of the tickets. Who gets this fee (my money)?
Booked the tickets fine, easy to use, but gosh, how's those fees?! Would feel a LOT happier about using the site if the fees were less... Anyway, c'est la vie! Next time.
I don't feel secure... it did not show if the 2 tickets I purchased were next to one another and the service fee was really expensive
Happy with my experience with this company. I received my tickets almost immediately after I purchased. Thank you.
Fast and accurate this the site I'm gonna use from now on I hope my kids enjoy the pro bowl experience
Have not received tickets ordered 4 days ago. I feel like this is a scam. Online help no help. Fees very expensive.
After messing with me fo over an hour my tickets got moved to the endzone little cheaper but NOT wanted at all. Now what no one answers the phone.
Yea 2K in over head and gave me $#*!.
Quick and easy to navigate and to use. Fast response when I placed my order online amd hope to receive my tickets in a same easy and quick matter.
Easy to use, but sick of so many online purchasing fees! This one is the same as them all! Ticket price total for 2 tickets - $32.00. Total purchase price with Fees - $50! Fees suck!
The Service Charge is way too expensive. The whole time you think you're getting a really good deal and feeling this is a 5 star experience until you get to the very, very end to click 'purchase' and BOOM there's an outrageous few hundred dollar service fee that puts the total price over competitor sites. Misleading and a shady way of doing business!
En attente de voir quant je recevrai mes billets de concert par mail
Ensuite seulement je pourrai donner et valider mon avis
I like the site the tickets were cheaper than I thought they would be for Disney on ice. I can't wait to take my daughter to enjoy this.
In my opinion 100 characters for a review is just insane all i gotta say is i had a good experience when ticket master failed me i dont know what else to write
About the business
Industry Experts Finding Tickets for Sports, Concerts, Theater
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members