Tickets.Expert Reviews Summary
The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Hidden service fees are only revealed at the very end of the transaction. I will use other ticket sites in the future.
We got an awesome price for great seats, at first I was worried if we will have any trouble buying those tkts, but was totally fine. Very good.
Got my $#*!ing tickets. Got my $#*!ing tickets. Got my $#*!ing tickets. Got my $#*!ing tickets. Got my $#*!ing tickets. Got my $#*!ing tickets.
Great service and easy to use for the first time. And will use again in the future and the next time
An easy to view and use web site with efficient and quick customer service and informative information to events and venues
Many of us love our cultural Icons, but trying to see them in person is so disappointing because ticket venders such as this have us by the short hairs. The service charge per ticket was nearly $30. Are you kidding me? Someone is putting their 12 kids through college riding on the coattails of super stars. Pearl Jam tried to do something about this blatant exploitation a couple of decades ago and was unsuccessful. But I would dearly love it if performers banded together and put an end to the parasites.
The tickets were easy to find but a little pricy for me being a first time Timberwolves ticket buyer. I am excited to go to my first Timberwolves game though.
Ok. Should be easier to print off and forget the service fees. Need to lower fees cause tickets are high enough for working people!
The site was perfect, easy to use, etc., but the fees were surprisingly high (surprising to me). For a $100 ticket, I paid a $34 fee. I was not expecting that. But overall, the site is great.
Site was easy to use. Tickets delivered to email promptly. Service fee is very high, but I checked 3 websites and Ticket Expert offered the best package price even with the fee.
The costs of the service and delivery fees are too high. This is very discouraging. The website is excellent. The ease of use is excellent. It is also very easy to order and print the ticket information with an order number. However, I do not know the costs that are incurred on behalf of ticket experts in order to make money.
$36.04 and $15.00.
Great service thanks, and it's the best site too buy piston game tickets from hands down, I would recommend them too everyone
Ordering was fast and easy and the tickets seem to be reliable. Only thing is you don't see how much the fees are until the very end of the ordering process. You just have to weigh it out if its worth it or not. Also I have not yet received my tickets, hoping this is not a rip off.
$54 Service Fee is outrageous and does not show up until after all credit card info filled in. No Refund policy is hidden in a policy menu and not made apparent until the tickets are purchased on the receipt. Shady Operation BEWARE!
The exorbitant "service fees" make this vendor seem greedy! I was surprised and, unless the fees were a donation to charities, I can't imagine Pearl Jam would support this.
Quick and easy. However I am forced to do this review against my will. Not happy about that. So there I was balls deep in a porcupine, it was a prickly situation.
The tickets were 29.50 but i paid 112.00... The fees are crazy... Thats not fair if you ask me.
The ordering of the tickets was extremely hassle free. Just waiting on the delivery of the actual tickets
About the business
Industry Experts Finding Tickets for Sports, Concerts, Theater
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members