website thubmnail of Tickets.Expert

Tickets.ExpertReviews 1,393

3.3
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Tickets.Expert Reviews Summary

The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
14
Nevada
1 review
0 helpful votes
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Good
January 12, 2018

Its a good way. The one thing I would say is that the service fee is a bit much and then instant delivery should be instant, not 20+ minutes.

Date of experience: January 12, 2018
Missouri
1 review
0 helpful votes
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Got these tickets just a tad cheaper than anywhere else. Thank you! The tickets also came earlier than expected :)

Date of experience: January 12, 2018
Louisiana
1 review
0 helpful votes
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Charged me twice
January 12, 2018

I ordered tickets the day of to see Jerry Seinfeld in Lafayette and I was charged twice. Please help me to fix this problem, because I only placed one order.

Date of experience: January 12, 2018
Massachusetts
1 review
0 helpful votes
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Good
January 12, 2018

This was a good way for me to buy tickets! It was easy and made sense and I like being able to receive tickets electronically. So far it's been a good process but I will be more excited when I actually receive the tickets electronically!

Date of experience: January 11, 2018
Kentucky
1 review
0 helpful votes
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Took way too long
January 11, 2018

If it's important to you to have this out of the way - this is not the way to go. It reminds me of the camp out to get tickets things in the old days - kinda stressful

Date of experience: January 11, 2018
Massachusetts
1 review
0 helpful votes
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Ticket purchase
January 12, 2018

Using this was very quick and easy, I got everything in the matter of minutes along with the confirmation number

Date of experience: January 11, 2018
GB
1 review
0 helpful votes
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Good
January 11, 2018

Easy to use service, good opportunity to secure the ticket and to choose the seats that suit you best.

Date of experience: January 11, 2018
Philippines
1 review
0 helpful votes
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I am very pleased with the quality of service in this site and would suggest this to other friends. I am not too happy though about the delivery of the tickets which is May 30. Isn't that too far away?

Date of experience: January 11, 2018
Germany
1 review
0 helpful votes
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Awesome
January 11, 2018

Great job guyz it was fast and simple thanks again for the first time i felt like a plan that i was wondering if i could Ask you question

Date of experience: January 10, 2018
Canada
2 reviews
0 helpful votes
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Good
January 11, 2018

A bit difficult to get the tickets through the emails not sure what is junk and what is real via email

Date of experience: January 10, 2018
Iowa
1 review
0 helpful votes
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We had decided to go and didn't want to turn back just because of the fees. I won't purchase again just because of the extra fees.

Date of experience: January 10, 2018
Canada
1 review
0 helpful votes
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Seems very easy and the tickets seems good as a lot of other sites charges
More for tickets and service amounts. Still very expensive.

Date of experience: January 10, 2018
California
1 review
0 helpful votes
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Easy
January 11, 2018

Easy, fast and done! My ticket purchase was no hassle and no waiting. We look forward to hearing one of our favorite artists

Date of experience: January 10, 2018
California
1 review
0 helpful votes
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Great!
January 11, 2018

This service was very easy to use and was quick with getting me my order confirmation! The website made it very easy to pay.

Date of experience: January 9, 2018
Pennsylvania
1 review
0 helpful votes
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Looking for quick tickets, then check them out. I would say that the $25 service fee for each ticket, when it is done online in seconds seems pretty outrageous.

Date of experience: January 9, 2018
Canada
1 review
0 helpful votes
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Purchasing the ticket was easy, but I was confused by the seating and the prices are insane! Especially the additional charges for the service is very high, I hope I get my tickets!

Date of experience: January 9, 2018
Texas
1 review
0 helpful votes
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Awful & Scammy
January 9, 2018

I was desperate to buy tickets for a particular event for my daughter. They didn't provide the seats right away, too many emails, and WAAAAAAYYYYYY more expensive. I feel like I have been ripped off, and having to write a review to get my tickets is ridiculous!

Date of experience: January 9, 2018
Texas
1 review
0 helpful votes
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Easy in the beginning, getting complicated. Need to wait so long for my tickets (still waiting). How many days i have to wait for them?

Date of experience: January 9, 2018
Minnesota
1 review
0 helpful votes
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Good
January 9, 2018

Very good but I think that forcing me to write a review of more than 100 characters is unnecessary and ridiculous. I just want to get the tickets, and quite frankly I am only writing this long review to obtain my tickets which is what I am only interested in.

Date of experience: January 8, 2018
Oregon
1 review
0 helpful votes
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Easy and convenient
January 9, 2018

Aside from the massive service fee (20+ dollars PER ticket) the buying process is easy. The only thing I hated was the ticket printed out with the actual cost if I were to buy at the gate ($35) I paid $54.00 ea plus a 20 dollar service fee. Kinda crappy.

Date of experience: January 8, 2018

About the business

Industry Experts Finding Tickets for Sports, Concerts, Theater


tickets.expert
South Windsor, Connecticut, United States