website thubmnail of Tickets.Expert

Tickets.ExpertReviews 1,393

3.3
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Tickets.Expert Reviews Summary

The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
14
Ohio
1 review
0 helpful votes
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Easy
February 8, 2018

Looking forward to seeing the Columbus Jazz Orchestra. Great music in a great venue. Ordering the tickets was easy and quick. Have the tickets in hand.

Date of experience: February 7, 2018
Florida
2 reviews
0 helpful votes
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Great Service
February 7, 2018

Easy to use and I will receive my tickets soon. I am looking forward to seeing my Boston Red Sox's in there summer home and my retirement home of Florida... no more cold weather and the Boston Red Sox's in Ft Myers Life is good. Thanks for all you help in my accomplishing getting tickets to this event

Date of experience: February 7, 2018
Wisconsin
1 review
0 helpful votes
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Excellent
February 7, 2018

I can't give a review when we have not received the tickets to the little big town concert that is scheduled for April 6th. We are anxious receive the tickets we ordered so we can give a feedback as to the experience we have had after attending the concert

Date of experience: February 6, 2018
Michigan
1 review
0 helpful votes
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Fast and easy
February 7, 2018

The process was simple and easy! Now, let's hope I get my tickets that easy, too. I think asking for 100 characters just to confirm the order was received is a tad bit pretentious...

Date of experience: February 6, 2018
Pennsylvania
1 review
0 helpful votes
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Great
February 7, 2018

Worked wondefully and Im just waiting on my email to print my tickets out! This needs to be 100 characters so Im just trying to get through this to be real

Date of experience: February 6, 2018
Florida
1 review
0 helpful votes
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Process was easy enough and we received the download link really quickly, but they hit us with a $197 service charge on top of the ticket prices at the end of the purchase process, which I thought was a way bit much. Tickets were for Elton John at Caesar's Palace.

Date of experience: February 6, 2018
Louisiana
2 reviews
0 helpful votes
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To much fees
February 7, 2018

Tickets $110.00, service fee $37.40, Delivery fee $7.95 and then if you want a rebate need to go to a page that will charge you $1.00 now but if you forget to cancel will charge you more that's a scam

Date of experience: February 6, 2018
North Carolina
1 review
0 helpful votes
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Purchase ticket
February 7, 2018

Easy to use and very convenient thanks for everything. I will use this again in the future for all my ticket needs. Thanks

Date of experience: February 6, 2018
Illinois
1 review
0 helpful votes
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Terrible
February 5, 2018

Upset have not received tickets email twice no response. I am about to go make police report and file fraud charges and let bank handle it

Date of experience: February 5, 2018
Texas
1 review
0 helpful votes
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Easy
February 6, 2018

Quick had no problem navigating the web site.
Will use this web site again in the future. Will tell friends about the web site.

Date of experience: February 5, 2018
Connecticut
1 review
0 helpful votes
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Love this website waiting for my tickets but shouldnt be too long, the price was cheap and im happy about the payment process

Date of experience: February 5, 2018
Kansas
1 review
0 helpful votes
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Fast
February 5, 2018

First time user, ordered on Friday around nine p. M received before midnight, went hmm wtf. Wow. Good service thank ya

Date of experience: February 4, 2018
Michigan
1 review
12 helpful votes
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Wouldn't recommend ever bothering with this service. When I first saw the nearly 50% fee rate I backed out of my purchase - which resulted in a series of daily emails "reminding" me to complete the order. Ultimately I did because they included a 15% discount code, but I still ended up spending nearly $100 in fees on $230 worth of tickets.

Date of experience: February 4, 2018
Texas
1 review
0 helpful votes
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Bon Jovi tickets
February 3, 2018

Very quick and easy transaction. Got my tickets transferred to me within 4 hours of making the final purchase.

Date of experience: February 3, 2018
New Jersey
1 review
0 helpful votes
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Good
February 3, 2018

Little confusing with the online tickets not sure if my order was confirmed or not? Got this email is this the confirmation?

Date of experience: February 3, 2018
Missouri
1 review
0 helpful votes
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Great ordering procedures. Ease of entry and safe and secure through PayPal. Was able to be walked through the process with no difficulty.

Date of experience: February 3, 2018
Minnesota
2 reviews
0 helpful votes
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Fees are crazy
February 3, 2018

I'm not sure what a $45/fee per ticket gets me? Seems like A LOT to pay without something in return. It's like a pseudo charity.

Date of experience: February 3, 2018
Canada
1 review
0 helpful votes
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Blue jay tickets
February 3, 2018

Up to now all good. Now waiting to print out tickets. No sure if I am at the right place? Hope seats are together not sure yet did not get a seat number?

Date of experience: February 3, 2018
Minnesota
1 review
0 helpful votes
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Messy
February 3, 2018

It told me my info was incorrect, however... IT WAS CORRECT! THis was frustrating during the purchasing process

Date of experience: February 2, 2018
Idaho
1 review
0 helpful votes
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Frustrated
February 3, 2018

I bought these tickets here but then went to another site that let me buy 3 (odd # of tickets) for $34.00 less then what it cost me to buy 2 tickets one this site.

Date of experience: February 2, 2018

About the business

Industry Experts Finding Tickets for Sports, Concerts, Theater


tickets.expert
South Windsor, Connecticut, United States