Tickets.Expert Reviews Summary
The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Good experience, easy to buy... compré a huevo para BTS para mi hija, espero pronto pongan de Avenged o Metallica (F*ck yeah!)...
The service fees are hidden until check-out, which is NOT GOOD! The great thing about this website was I was able to pay with my PayPal account.
Great price. Forcing review not the best business because I have not received or gone yet so how do I know my over all experience
I hate paying that service fee and the prices of concert tickets are outrageous! This one ( Harry Styles) not too bad. Its a graduation gift to my daughter so worth it I hope!
No issues. Looking forward to seeing Thomas Rhett in person. Been wanting to catch a live show of his for a while now
Paid a lot of money for tickets and now have to review site to get tickets. Hate it
Not sure I will use this site in the future
Looking forward to staying at Hyatt Regancy. Have heard nothing but the best about your service and location close to Cardinals baseball
Easy to use service. Quick and simple way to choose ticket type. Lots of possible seats available. Would use again for future sports events.
This is an average ticket site with a $42.50 service fee per ticket; which makes it no better nor no worse than other ticket resellers.
The site was easy to navigate and fairly priced. Excited to see the show and enjoy my time in Chicago. This is the first time I have purchased tickets on line and so far no problems along the way.
Waiting to download tickets. Looking forward to the show, the music, and a night out! Not a bad seat in the house.
Bought Coachella tickets on this site for pickup. After never receiving a pickup location I contacted them. They told me my ticket seller is unavailable and I would not be able to get my ticket I purchased months before hand. I ended up having to fight my credit card for the charges and still have not received any sort of a refund. Despite them still having many Coachella tickets for sale still on there sight.
Super easy to purchase tickets! When you need tickets in a pinch it makes it so easy to get them last minute! So thankful!
Ok but I have not gotten the email with the bar codes for my tickets so I am a bit concern about it. I hope I can get the email so that I don't lose my tickets.
Very easy straight forward website. I was looking for a show to go to in Boston and I found this site.
The only problem I have with this service is that the service charge is too high. Other than that the ordering process was easy.
So easy to use and more cost competitive then other sites. Search and selection was amazing. Will absolutely use this site again!
This was my first time buying a ticket from this website and I will be coming back. Very efficient and fast customer service. When they couldn't find the information about the ticket, referred me to the original third party and I was able to get my ticket easily.
Easy to find the tickets, prices are more expensive byt that's what you expect. Easy payment processing. Need to figure out how to find my tickets now
About the business
Industry Experts Finding Tickets for Sports, Concerts, Theater
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members