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TicketNetwork

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California
1 review
0 helpful votes
Follow Cameron G.
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R5 Concert
January 30, 2016

I bought these tickets some time during the summer. I took both of my girls 11 and 9 to the concert. We all had a wonderful time last night. The venue was absolutely beautiful! My girls got t-shirts and are wearing them today! Thanks for making this experience so memorable

Date of experience: January 27, 2016
Ticket N. TicketNetwork Rep
over a year old

Thank you, Cameron! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

Brazil
2 reviews
0 helpful votes
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Good customer service
June 29, 2017

Had to buy a single ticket on secondary market and after comparing the options out there, chose TicketNetwork. It helped that they had great customer service on the phone, sent me a 10% off coupon code after registering on the site, and reassured me about the paperless ticket process. Show is in 2 days so I hope it's as easy as they say it is, or else my review will be substantially different.

Date of experience: June 27, 2017
Ticket N. TicketNetwork Rep
over a year old

So glad to hear you enjoyed getting your tickets through us! Thanks for your review!

Arkansas
1 review
0 helpful votes
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I typically hesitate to use ticket broker websites when purchasing tickets because of the fees they include but even with the fees the price was comparable to or better than buying anywhere else. The service was amazing with tracking number being provided very promptly and the shipping was very fast. They also exceeded my expectations by sending a follow up email after the event to make sure the experience was enjoyable. I would definitely recommend the site and am likely to use it again.

Date of experience: April 9, 2011
Indiana
2 reviews
18 helpful votes
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Not the view posted
June 30, 2018

We bought 2 tickets to a Boston Red Sox game. The view that was posted was NOT what we ended up with! There was a beam right in front of us so we couldnt see right field. We would have never bought these seats if we had known our view was going to be obstructed. Im very disappointed and am leary about trusting this site.

Date of experience: June 28, 2018
Ticket N. TicketNetwork Rep
over a year old

Hello Jen! I am sorry to hear that your view was not as you may have expected. The views shown on the site are an approximate view from within the section. While they do provide a great idea of what to expect, at times they could be a bit better. As for Fenway, sadly, they do have a few seats that they do not mark with having an obstruction in the view. This makes it hard for us to relay a possible viewing issue to our clients. With that said, if you could reach out to us directly at customerservice@ticketnetwork.com with any photos you may have taken at the game, we can see if we could look into providing any type of resolution for you on this matter.

Mississippi
1 review
0 helpful votes
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Not happy
June 13, 2018

Ticket network good to deal with but not informed that front row seats were terrible seats there was 20 feet or more in front of me and it was full of people unable to see the stage 99% of the time dont buy ff section tickets at Nissan Stadium never ever for me!

Date of experience: June 10, 2018
Utah
1 review
0 helpful votes
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Just in medium quality
March 6, 2016

It was just okay, the price was not the same as told $25.00 on your system, then after $30.00 when charge. I thought it was high fees, but in reality $75.00 to $90.00 plus higher fees than other web side. Waited to get me e-tickets, never arrive on due date, until I had to call and have someone talk to the supervisor.

Date of experience: March 3, 2016
Ticket N. TicketNetwork Rep
over a year old

Hi Karina! We apologize for the unhappiness with the pricing and the delivery delay with the tickets. We kindly ask that you contact us at CustomerService@TicketNetwork.com so we can further assist.

Illinois
1 review
0 helpful votes
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I took my daughter to Ellie Goulding & Bruno Mars' concert in Dallas. I was late in purchasing tickets and therefore had difficulty finding two seats together until I stumbled on ticketnetwork.com. After much research and reading of customer reviews, I went for it. I was most impressed with customer reviews and how customer service strived to make a lot of effort at making things right in the rare situation a customer was unhappy. Ticket purchase was easy and we had the tickets within a few days from CA. Prices seemed high with fees etc., but it was last minute and we had excellent seats and a wonderful time!

Date of experience: August 16, 2013
Colorado
1 review
0 helpful votes
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Great seats, fantastic show, great service
March 20, 2016

I bought tickets to River Dance a few weeks before the show. The tickets arrived in plenty of time. The seats were better than we could've hoped (back row of the mezzanine, which gave us a chance to stand up and move around). All-in-all, everything was exactly as promised.

Date of experience: March 17, 2016
Ticket N. TicketNetwork Rep
over a year old

We appreciate your feedback, Attila! We aim to provide the best possible service for each of our customer!

California
1 review
0 helpful votes
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Some Guys Have All the Luck
March 30, 2016

With the exception of my date not showing up, it was a great concert. Nothing Rid sings isn't a hit, and he could probably have a different concert each night, he has so many hit songs. From the beginning to the end, when most of the band strolled through the audience singing Maggie May, the room was energized and people were singing along on (and off) cue. Everybody had fun, Rod and company included!

Date of experience: March 27, 2016
Ticket N. TicketNetwork Rep
over a year old

Thank you, William! We appreciate the time you spent to share your feedback. Glad it was a great show, and we were able to provide you with your tickets!

Canada
1 review
0 helpful votes
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I was worried about getting the tickets on time since we ordered them 12 hours before the event but they came in within 2 hours of placing order with an easy print download for tickets. The customer service was amazing as I received emails to ensure confirmation, receipt of tickets and satisfaction of event.
Ticketnetwork.com is definitely where I will purchase tickets from again!

Date of experience: August 24, 2013
Hong Kong
1 review
0 helpful votes
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Beautiful evening!
November 28, 2015

We arrived an hour early and enjoyed a glass of wine before taking our seats. I would recommend that people arrive early to avoid the last minute rush for seats that we witnessed! The venue was beautiful and Yo Yo Ma and Katherine Stott gave us a lovely performance filled with passion. The three encores were a nice bonus too! All in all a wonderful memory.

Date of experience: November 23, 2015
Florida
1 review
0 helpful votes
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Alabama football tickets
September 1, 2017

Ordered tickets they had no problem taking my money back in march. However got a call yesterday three days before the event that they don't do business with that vendor anymore and in order to get my money back 1400. 00. I need to go thru my bank. Now it appears to me that they should be held liable. I have my attorney working on this.

Date of experience: August 30, 2017
North Carolina
1 review
1 helpful vote
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I was looking for 4 tickets for friends of mine from overseas to an NHL game. They had never seen a game, so I wanted to get the best seats possible for a reasonable price. I checked Ticket Master, and the seats I would be happy with were over $100 plus all the fees they charge. I searched on-line and found ticketnetwork.com. I looked at the selection and found Center Ice seats 4 rows from the glass for less than half Ticket Master prices. Needless to say I purchased right away. It was early in the morning of the game that I purchased the tickets. By 9:15 AM, I was able to print them out. This was the absolute best experience I've ever had purchasing event tickets on-line. I will never consider Ticket Master again, nor any other site. This company knows what they're doing and provides superior service. I highly recommend them!

Date of experience: November 8, 2013
Minnesota
2 reviews
0 helpful votes
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Awesome
February 5, 2016

Probably the last time I will get to see Black Sabbath in person. My seat was great, the people sitting around me were polite. The facility staff were helpful and friendly. Black Sabbath may be getting a bit older but still know how to put on a show. Another band to cross off my list.

Date of experience: February 2, 2016
Ticket N. TicketNetwork Rep
over a year old

Thank you, Gayle! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

California
1 review
0 helpful votes
Follow Robert N.
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I paid for my numbered seat's ticket several weeks before the event, but you called to inform me there was no ticket available, just a couple of days before the event. Anthony from your staff was apologetic, but the extreme delay made my evening a disaster. Finally, when I called back 3 hrs before showtime, he had found a ticket, but by then I had lost the desire to deal with your company (4 phone calls back and forth, changing my plans as well) I look forward to receiving my payment back. Thank you

Date of experience: October 14, 2015
Washington
1 review
0 helpful votes
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Monday Night RAW Dallas
April 10, 2016

Was hoping to to have been in the section that I ordered my original tickets from in section 106 across from the tv cameras but ended up getting floor seats. While I still had a great time, this is the third time Ive had my seats completely changed from original order. For the amount of money I end up spending it gets frustrating not to get what I want. Floor seating is good but views can be obstructed. I will still give it 3 out of 5 stars because the event was fun.

Date of experience: April 7, 2016
Virginia
1 review
0 helpful votes
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Garth concert San Diego
November 14, 2015

First was concerned not able to print ticket then meeting in parking lot. Of course they lead us in by groups. I had to wait for the last blonde girl which was 50 minutes late. So my wife on crutches and daughter finally got in 10 after the start. The guys working with us in the parking lot were great. They said that they would reimburse me $100 for my inconvenience. Which meant a lot. Thanks guys

Date of experience: November 11, 2015
Canada
1 review
12 helpful votes
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Didn't give me my discount
June 19, 2017

Call in to make my purchase told the lady I had a promo code for 10% off, she said she would do it after, she then put in my purchase but never took the promo code, should have saved 16 dollars not to mention service fees and delivery fees are basically the same price as buying a third ticket, wish they would just go back to the box offices rather then getting ripped off by ticket sites

Date of experience: June 16, 2017
New York
1 review
13 helpful votes
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Concert=Awesome/Parking= Beyond Horrible
March 12, 2017

I paid $144 per ticket to see Bon Jovi. Ordering was fast and easy. As always, Bon Jovi put on a terrific show. The parking at The Forum was horrible. It took over one hour to move less than a mile. Then we had to park in non designated parking spots in the entry drive because they did not have enough parking spaces. We missed the entire opening act and a couple of Bon Jovi songs. I will not attend another event at The Forum.

Date of experience: March 9, 2017
Ticket N. TicketNetwork Rep
over a year old

Glad to hear ordering was fast and easy for you! Sorry to hear the venue wasn't as simple for you.

District of Columbia
1 review
12 helpful votes
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Twice I purchased tickets using this site and twice they called the next day to say that they did not have the tickets and would issue a refund within 10 business days. Do yourself a favor and use another site if you want guaranteed seats/tickets. This site's processing fee is a couple of dollars cheaper but not worth the risk of not getting tickets. The 125% guarantee is bogus-there is never a situation where that comes into play. Worst, they are completely unapologetic.

Date of experience: March 22, 2015

Overview

TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.

service
112
value
112
shipping
93
returns
62
quality
106