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“Not the view posted”

6/30/18

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We bought 2 tickets to a Boston Red Sox game. The view that was posted was NOT what we ended up with! There was a beam right in front of us so we couldnt see right field. We would have never bought these seats if we had known our view was going to be obstructed. Im very disappointed and am leary about trusting this site.

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Ticket N. – TicketNetwork Rep Over a year old

Hello Jen! I am sorry to hear that your view was not as you may have expected. The views shown on the site are an approximate view from within the section. While they do provide a great idea of what to expect, at times they could be a bit better. As for Fenway, sadly, they do have a few seats that they do not mark with having an obstruction in the view. This makes it hard for us to relay a possible viewing issue to our clients. With that said, if you could reach out to us directly at customerservice@ticketnetwork.com with any photos you may have taken at the game, we can see if we could look into providing any type of resolution for you on this matter.