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TicketNetwork

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Washington
1 review
0 helpful votes
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Duck Football game
September 30, 2015

It was awesome. Our seats were fantastic. Tickets arrived way before the game was played. TicketNetwork's website is user friendly. I made my purchase with ease. I would recommend this company again when I needs tickets for an event.

Date of experience: September 27, 2015
Nevada
2 reviews
2 helpful votes
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The Book
October 14, 2015

The seats were pretty good. I always have problems with bobbing heads in front of me. Good view basically. Too loud. Hard to comprehend words at times.
Not into the whole Jesus Christ ministry. Not sure if it was ridiculing Mormons or the whole Missionary story which I am definitely not into.
Very talented cast!

Date of experience: October 11, 2015
Minnesota
1 review
0 helpful votes
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A look into the past...
September 18, 2015

Bought tickets for my boyfriend, his son & nephew. I didn't know all the people, but enjoy all types of music! Amazing how much fun we all had. The two young men were only 14. They experienced legendary music and lasted 9 hours rocking out! My boyfriend really got into the music & sang to me a few of the songs. Grateful I had earplugs. My boyfriend's ears were ringing 2 days later. That's what can happen for that many hours of good music!

Date of experience: September 14, 2015
Minnesota
1 review
0 helpful votes
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Nice and easy
July 12, 2017

It was a good easy process through your website. Although I did send a communication about my 5% discount promo code that I did nit here back on. Had it been done upon original purchase time I am sure it would have worked out great. I will and would recommend this site to people and use again. Thanks.

Date of experience: July 12, 2017
Ticket N. TicketNetwork Rep
over a year old

Hi Melissa. We're sorry you were unable to use your discount on this order. I do see that our representative was in touch with you and offered a 5% discount code on a future order.
Thank you so much for this review and we hope you enjoy your event!

New York
1 review
0 helpful votes
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Worst Play I Ever Went To!
December 9, 2015

Horrible play. This is a total rip off. They should be embarrassed to charge for this show. You watch Al Pacino on the phone during the entire show basically arguing and repeating over and over and over. It was so bad, 6 in our party left after the first half along with a group of other frustrated people.

Date of experience: December 6, 2015
Michigan
1 review
8 helpful votes
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These people need to be reported! They completely sold my son a Ticket for Katie Perry that was non existent. They claimed to have purchased the ticket from Ticketmaster. The ticket cost 190$. This site has horrible reviews about ripping people off. So I guess it's time to shut em down... Better Business Bureau and FBI as it's a legal business can be notified

Date of experience: August 10, 2014
New Jersey
1 review
2 helpful votes
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Just called to ask some questions about 2014 Superbowl tickets. Their prices were lower than Stubhub but buyer beware. They do not have the tickets in hand and their customer service staff lack any knowledge of how tickets for the largest sporting event in the world worked. She actually told me that they would have "e-tickets" (a lie since all SB tickets are pre-printed) and when I questioned her on that she said the "seller" would meet me 2-3 hours before the game to hand me my tickets. Hello!? This is the SB with heightened security. I'm suppose to meet someone "near the stadium" to pick up the tickets right before the game? They won't even let you near the parking lot or get on the shuttles to the stadium without a ticket in hand. Stay away from this site.

Date of experience: January 26, 2014
South Carolina
1 review
0 helpful votes
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THE KIND AND I
February 11, 2016

The experience was awesome... my first major musical like this... what an awesome evening. Got upgraded to front row stage left... wow... I could almost touch the performers... spoiled... and the KING AND I is one terrific production... must see when in NYC.

Date of experience: February 8, 2016
Ticket N. TicketNetwork Rep
over a year old

We appreciate your feedback, Roge! We aim to provide the best possible service for each of our customer!

California
1 review
0 helpful votes
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Unhappy ticket purchaser
October 9, 2015

Our seats were actually in what people call the "nose bleed" section. Two rows from the very top. Plus, we way over paid for our two children's tickets...$40 each instead of the $10 each that was being publicized on TV. I learned about the $10 purchase price after my purchase with your company. My grandson and I both spoke with your management and was refused a refund. So we actually overpaid $60 for their tickets. Very disappointing and really upsetting. So!, would I be a repeat customer of yours, I am sorry, but how could I ever be?

Date of experience: October 6, 2015
Canada
1 review
7 helpful votes
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Hours to get into stadium
May 31, 2016

Took 3 hours to travel from our hotel in down town Louisville to arrive at parking area some distance from stadium. Not at all impressed! Has never happened to me anywhere before! Acoustics were lousy. Poor venue choice. Poor work by traffic marshals.

Date of experience: May 29, 2016
Ticket N. TicketNetwork Rep
over a year old

Hello Donna! I am sorry to hear that it took longer than expected to obtain access to your event. Traffic on event days can be challenging, and cities do try their best to help everyone involved. We have reached out to you in regards to this and we do hope to hear from you soon.

California
1 review
2 helpful votes
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Horrible experience!
November 29, 2013

Horrible experience! I will never use this site again. I ordered tickets to the Trans Siberian Orchestra in Sacramento. I purchased tickets directly in front of the stage since my husband recently had cervical spine surgery & I knew he would have difficulty with a side view. I received my confirmation and my account was charged but I didn't receive the tickets. I was not notified of any problem until I called I was told that the "seller pulled the tickets" after I purchased them so they refunded my account. Ultimately, we paid more for worse tickets, even after explaining the circumstances & asking for a supervisor to assist in correcting their mistake.

Date of experience: November 29, 2013
Indiana
1 review
0 helpful votes
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Got raped on tickets
October 19, 2015

Thought I was ordering through Ticketmaster as I always had before--used user name & password I had for Ticketmaster. When got confirmation was from somebody Snow. I'm not positive what seats I selected myself, but feel quite sure it was not what we ended up with. I was charged way over the price printed on the tickets + 40 some dollars each service charge + delivery fee even though my only choice was to print my own tickets. $400 some dollars for bad seats! I emailed him back & got no response.

Date of experience: October 16, 2015
Kentucky
1 review
3 helpful votes
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They are a hub basically for legal rip offs, their 3d party sellers are all part of the group, not really 3d party as I talked to the "actual" seller who tried to convince me it is ok to by $5 tickets in the nose bleed section and list them as front row for $17. The unsuspecting spouse who knows nothing, except she wants to surprise her hubby with tickets to a game, thinks wow that's a good deal, then learns she bought $5 front row tickets way up in a specific section, not front row tickets as they state in the comments. Just a bunch of scum bags ripping off people, stay away. No they could care less when you call, they actually said we're like a grocery store, thats our mark up, we think it's fair and not our fault front row can mean many things... stay away.

Date of experience: June 16, 2012
Ticket N. TicketNetwork Rep
over a year old

Hello David! I'm sorry for your unhappiness in regards to your order. It seems that you are upset because the tickets you purchased (or your spouse purchased?) were priced above face value and in a bad location. We expect any sellers who list tickets on our exchange to be accurate in their ticket listing. We would also expect compensation from any seller who mis-advertised tickets through our site. It could be, though, that there was some confusion with the tickets concerned - for instance: the seller may have advertised the tickets as being the "first row" in a given section rather than the "first row" in the entire venue. It's also true that sellers do have the freedom to price tickets however they so choose based on their perception of an event's worth and popularity. We at TN - like with EBay - don't presume to inform people what they can or cannot charge to resell their personal property. We do, however, aim to create a secure forum though which event tickets can be bought and sold so that customers have more purchase options than the venue alone would provide.

California
1 review
0 helpful votes
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First time user
September 30, 2015

Ended up just fine, for a worrier. When the site informed me my tickets would be ready to download in two weeks just days before the event I was a little concerned, but their promise was fulfilled and with the exact seats I ordered. Also received additional information on other events in the meantime.

Date of experience: September 27, 2015
New York
1 review
0 helpful votes
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I had never used Ticket Network before but was very pleased with the experience! Good suggestions and timely receipt of the tickets by mail. They kept me informed of the process after the sale. I'd use them again!

Date of experience: January 13, 2014
Canada
1 review
1 helpful vote
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Wow!
July 11, 2016

I was blown away. We were in the nose bleed seats, but I absolutely loved the Dixie Chicks. Thank you so much for a great show. The ladies are incredibly talented and would definitely go to another show

Date of experience: July 8, 2016
Texas
1 review
0 helpful votes
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Once 2 pm Sunday Austin, TX
February 23, 2017

Overall pretty bad. Got Orchestra tickets for 4 at a very inflated cost - originally $79 and I paid ~$140 each. But had to do credit card transactions twice due to your mistake. And the worst thing no one would tell me where the seats were - just orchestra section. At the performance there were much better seats unsold than the ones I bought. I asked for the best seats available. I will never use your site again.

Date of experience: February 21, 2017
Minnesota
1 review
1 helpful vote
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Never again!
July 4, 2017

Customer service is horrible. Long wait times & they were no help. I paid triple of what I should of paid for each concert ticket! Ridiculous & so upsetting. Never again will I buy anything from them. I suggest everyone to be careful & look at the huge service fees/ charge! Not good at all or fair.

Date of experience: July 2, 2017
Canada
1 review
0 helpful votes
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Awesome concert
March 8, 2016

Bruce played for three and a half hours and never seemed tired. He didn't play some of his old stuff that most people are familiar with but put his heart and soul in every song he sang. Some people seemed to get bored with the amount of unfamiliar music but overall it was a great concert although he is one of those I would only see once and say that's enough.

Date of experience: March 5, 2016
Ticket N. TicketNetwork Rep
over a year old

Thank you, Carla! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

Florida
2 reviews
0 helpful votes
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It worked out
May 24, 2016

This was my first time using Ticket Network. I booked our tickets the day before we wanted to attend and was keeping my fingers crossed that the tickets would come thru in time. Sure enough, they were there in my email as promised. Downloading them took a few steps but it all went smoothly and we really enjoyed the show.

Date of experience: May 21, 2016
Ticket N. TicketNetwork Rep
over a year old

We appreciate your feedback, Gayle! We aim to provide the best possible service for each of our customer!

Overview

TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.

service
112
value
112
shipping
93
returns
62
quality
106