I ordered tickets and then was asked for my passport or driver's license to be scanned. There is no reason to give this information over the computer a credit card and name are perfectly legit. I did not complete my order and went with someone else
Sold out concert--chance to get in to see my wife's favorite singer, even though the price was high: the perfect set up for these scam artists. Customer service sent me this sympathetic email, promising to investigate my case. Please, please do not deal with this company unless you enjoy getting nothing for something. RJ
The concert started very late and cost us all more at the baby sitter. There was no mention of the starter band and they got going around 8:30. Not bad and then Lenny came on and sang 4 songs an then went into an hour long jam session with his band that was too mello. We left during that, was not as impressive as it should have been. Still love Lenny, but this was a weak show. This was out third so maybe we had too high of expectations
When ordered tickets, delivery stated as email, but was actually hard tickets. Good thing I called before leaving on vacation~ customer service person contacted seller and FedEx tickets overnight (sorry I don't remember her name~ she was very helpful).
We bought tickets in August for the Michigan-Iowa football game Nov. 12. While we (eventually) got our tickets, it was not without a lot of stress and last-minute begging to finally get them, and they were not the seats we had paid for. They don't tell you until after you pay how or when you will receive the tickets. We repeatedly were told we would definitely get them through e-mail 48 hours before the event. Since we were driving a day beforehand, we asked to have them expedited. They agreed. The morning we left, just 24 hours before the event, we still didn't have them and started trying to figure out how to get 4 tickets elsewhere. Turns out, they release tickets to multiple sites, so several people can "buy" the same seats, which is what happened, then they try to find different tickets for you as the event nears. I would not use this broker again. I only give them 2 stars because we did get tickets.
Trans-siberian was fine, but the seats were gym chairs that were incredibly uncomfortable. There were drunk people sitting all around us, and we had floor seats. I definitely expected a better crowd to be surrounding us.
I liked being able to see the seats and the price options.
Getting to the pdf download was unnecessarily tedious. I had to click through several screens using unclear links each time. ("Download your tickets here" would be clearer) Most places, once you make your purchase, the next link is your download.
Secondly, in moire than one place we were told to bring the whole printed page. It seemed that the ticket portion should have been enough for the gate and indeed the ticket taker confirmed this. But we had to carry a wad of extra paper with only advertising, for no good reason.
Neither of these is a big deal, but the website design and instructions could easily be more user friendly and communicative.
Rest assured you get exactly what you ordered. No hidden fees, snags or misleading fine print. I will continue to book future endeavours through this site. Thank you for lining up a weekend chalked full of wonderful new memories, and making the entire process remarkably painless!
Thanks so much for your review, Cliff!
Rodrigo & Gabriela are a musical tour de force. Truly accomplished guitar players with their unique blend and diversity of sounds. The venue is without compare. We'll never miss their concert next time in the area.
We took our 3 year old granddaughter and her parents who are divorced nut all 5 of us had a grand time! The men enjoyed the gymnast at the end! Only bad thing is that my husband spent way too much money on secs! How can average family afford snacks for kids! Please have tickets include at least free popcorn!
Our seats were GREAT! When I ordered my tickets over the internet, they were sent to me within 15 minutes to be printed, no waiting days or weeks to receive them, thanks!
Best concert ever! 3 hours long, Sir Paul still 'has it', after all these years!
Was very pleased with my experience; easy transition process, prompt delivery and not too mention the nice surprise to see that my seats were upgraded to a better location than what I originally ordered.
Great feedback, Kathleen! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
I am very big fan of theater performances out there these days and getting tickets has always been a dilemma for me. I like to find last minute deals while in New York. When expecting a visit in the City That Never Sleeps, watching any of the plays mentioned would definitely give me a sublime experience like no other.
I am glad that this industry entity called as TicketNetwork ensures that I always get a ticket whenever I need one. Cancelled tickets or seats that were reserved but were never taken could be made available for us by this seller. This is a great advantage when we want the assurance that we will always be given access to those shows.
You should come and visit the online site of this ticket seller one of these days. Be impressed at what they can do for you and your friends.
Frustration and disappointment!
The ticket description was Section: Lower Tier Two 16, when in fact the tickets were in Upper Tier Three 16. I would not have paid $323 per ticket for an $80 seat had this information been provided in an honest manner. I realize that one always takes a chance on "resold tickets", but this was absolutely ridiculous! The "service fee" was equal to the actual face value of the ticket; we paid over $800 for $160 tickets. I have definitely learned my lesson; I will never utilize this TicketNetwork again as it is obviously not reputable and trustworthy! In addition, I plan to share our experience with everyone who considers using this service. We drove 800 miles to attend this game and know we were definitely deceived about the quality and location of the seats!
We had great seats, tree rows back on first balcony. The acoustics were great and the big screen made it like he was singing right to you. Lee Ann Womack was a terrific opener and can still sing those crazy high notes! Loved that she sang " I hope you dance". Alan was awesome. I be seen him before but the usually very shy and quiet singer really worked the crowd and sang for 2 hours! His voice is still strong and unwavering and he sang most of his best. So, so glad we went. Worth every penny and then some.
As a Christmas present, I took my family, 5 adults and 4 grandchildren ages 9-7, to see Lion King. We had center second row orchestra seats which allowed the children to see the animal actors up close and personal. They loved the show and sat mesmerized throughout. When it was over, we went to the stage door in the atrium and met several of the cast. There were many selfies taken! Everyone thoroughly enjoyed this experience.
Thank you, Rosalie! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
It was fun, entertaining and a good time! Except for the screeching teenagers who were drunk screaming in my ear! They changed our seats which was fine. We actually had better seats than we got on line!
Thank you, Tammy! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
Quick, easy, and overall stress free. Purchased broadway tickets the day before for a very reasonable price. Immediately received an email as to where I could pick up the tickets and how soon/late would be reasonable. Not long after that I received a phone call with specific directions to help me find the ticket booth and answer any questions I had. I Arrived in New York 4 hours prior to the show the ticket booth was within walking distance to the theater district which made it very pain free. No hiccups or issues from start to finish. I will definitely be using this site to get tickets for future events and refer to friends.
Hello Nik! That's wonderful! We know it can be hard to find tickets at the last minute, so we're glad to have helped you secure some great seats!:-)
My wife and I had a most wonderful time "Brave-gating" in the Green parking lot Wednesday, 06-01-16 before going to the game.The rainy-looking sky didn't spoil our party, We had great seats in Section 109. It only took us five minutes getting to I-20 East after getting back to our car after the game... how good was that? Any way, can't wait to attend our next game... just can't wait... maybe we'll see Freddie hit another game-winning home run!
Great feedback, Albert! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
TicketNetwork is the premier source for access to more than 7.5 million tickets to more than 80,000 concert, sport, and theater events worldwide. At TicketNetwork.com, fans can easily find tickets to popular, sold out, and hard to find events through our online marketplace. All tickets are listed on TicketNetwork.com by our professional network of trusted ticket-selling companies and backed by our 100% Money Back Guarantee.
Overview
TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.
Since launching in 2007, our website has helped connect thousands of live entertainment fans to the vast network of independent sellers that list tickets on the TicketNetwork® Online Exchange. These sellers—from fans with extra or unwanted tickets, to professional ticket brokers—offer more than 7.5 Million event tickets on our exchange every day.
Our purpose is simple: provide fans (like you!) with access to this huge selection of quality event tickets, even when they are sold out elsewhere.
We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. Most importantly, we pride ourselves on providing personalized customer service, cutting edge security, and a 100% Money Back Guarantee, so you can shop safely.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. I am sorry that your experience with us was not the best it could have been. We would like to help you with your concerns at this time. Could you please reach out to us at customerservice@ticketnetwork.com so that we can address your concerns.