Nancy N.

We bought tickets in August for the Michigan-Iowa football game Nov. 12. While we (eventually) got our tickets, it was not without a lot of stress and last-minute begging to finally get them, and they were not the seats we had paid for. They don't tell you until after you pay how or when you will receive the tickets. We repeatedly were told we would definitely get them through e-mail 48 hours before the event. Since we were driving a day beforehand, we asked to have them expedited. They agreed. The morning we left, just 24 hours before the event, we still didn't have them and started trying to figure out how to get 4 tickets elsewhere. Turns out, they release tickets to multiple sites, so several people can "buy" the same seats, which is what happened, then they try to find different tickets for you as the event nears. I would not use this broker again. I only give them 2 stars because we did get tickets.