Ticketmaster

I ordered and paid for tickets to the Keb Mo concert at the Moore Theater in Seattle. I intentionally bought them directly from the Moore Theater in order to simplify the process and make sure that I was paying a fair price rather than an inflated price through a third party. Moore failed the test as they then used cititicketsonline.org to process the request for online delivery of the tickets, which then passed the baton to Ticketmaster. I was unable to access the tickets as I did not have a Ticketmaster account and was unable to set one up as Ticketmaster did not recognize my email alias even though all communications from cititicketsonline and Ticketmaster had been sent to that very same email address. It was impossible to contact the Moore Theater, cititicketsonline or Ticketmaster by telephone as the Moore has no listed telephone number and the other two have only toll-free numbers that involve 15+ minute hold times before answering and disconnecting. Emails to those organizations were futile. I finally seem to be getting somewhere after having invested six hours in the process. So far, all parties have failed miserably. I'm not sure I'll ever again subject myself to this torturous process. In this continuing saga, this sitejabber app will not let me post a pdf image of my receipt. GRRRRR!

Ordered tickets from Ticketmaster and BEFORE CHECKOUT was prompted to buy insurance to prevent loss of money/cost spent on tickets if coronavirus resulted in cancellation of event. Paid $23+ for insurance that only pays if I can prove I am too sick to attend the cancelled event. NO coverage the Allianz insurance paperwork tells you, AFTER you pay for insurance, to refund $300+ spent for tickets! Of course, trusting the misleading and false advertisement on Ticketmaster promising 100% coverage, I only read the fine print deep in the insurance paperwork when the ticketed event was cancelled. NO REFUND IF EVENT CANCELLED BY VENUE OR PROMOTER. False and misleading advertising.

I purchased tickets from Ticket master for an event I was very eager to see. The Ticket Master site had three incidents. The first it kicked me out because I was taking too long. I had to reenter my password and it looked as I was to continue from were I had last left off. The other two times it did this there was no apparent fault on my side m, it looked as if there was a glitch on the system. The sitting availability had changed and I had to change my sitting option, during these glitches I had already picked my desired date to attend. At no point did it ever request I change or renter the day I wanted to attend. I finished my transaction and when I checked to see my tickets I noticed the error. The date on my tickets were for the same day and the performance was only an hour and a half away. I immediately looked to inform Ticket Master and all I got was the run around. I am now down for the price of two tickets and was unable to attend the event: I will never do business with Ticket Master again.

I can buy from an italian account but guess what? I can't sell!
So If I can't go or I changed plans I just CAN'T

They also don't even give you the pdf ticket so I can't even sell them by myself

VOTO: ZERO

Insane ahahah

So the reason why I will never use ticket masters I purchased a ticket via cell phone didn't have glasses so I don't notice ticket was the wrong concert notice as soon as I submitted payment and I couldn't get a refund are a ticket transfer when I purchased the correct ticket from ticket master after paying double after taxes for a wrong concert ticket that's just down right mean n evil

Purchased tix from t-master, took over two hours to obtain my tix -which was double the cost of direct purchase from Wolftrap. Finally, confirmed my tix, then had to connect to tickets.com for the transfer. Did not have an account, had to get one, on my way to the concert-WTF happened? NOT REASONABLY PRICED, NOT CONVENIENT, NOT GETTING A SATISFACTORY REVIEW.

Good luck if you have an issue. The person just kept repeating a script and never helped me figure out a sollution to lmy issue. Sent an email a week ago with no repky.

I bought tickets to a show in Durham NC for May the 7th, 2016. To see DWELE perform. I bought the tickets in MARCH. We got to the show and sat through the first half and no DWELE! Then people in the audience started asking where is DWELE. So, I went out to the box office and they told me he pulled out the show five months ago. So, ticket master was still selling tickets for DWELE to perform when I bought my ticket. Now there telling me its nothing they can do! TICKET MASTER IS DOING FALSE ADVERTISEMENT TO SELL TICKETS! This is not the end of this matter. And the ART OF COOL FESTIVAL WILL NOT RETURN MY CALLS. I HAVE BEEN CALLING FOR 3 DAYS. They are the organization that had the show!

TRIED 5-6 TIMES CONSECUTIVELY TO PURCHASE TICKETS FOR CONCERT IN SLC, UT THROUGH TICKETMASTER. EACH TIME GAVE ME STUPID ERROR "U201-CANNOT COMPLETE PURCHASE" AFTER FILLING OUT EACH REQUIRED FIELD, GIVING VALID GOOD CREDIT CARD, ETC. TICKET PRICES WERE $100 / SEAT AND BY THE TIME THEY ADDED ON THEIR CONVENIENCE FEES, AND HIGHWAY ROBBERY FEES, IT WAS $136 / TICKET. CONCERTS ARE EXPENSIVE ENOUGH THESE DAYS AND DON'T NEED THEIR NONSENSICAL MONEY-GRABBING FEES, IN ADDITOIN TO THE FRUSTRATION OF TRYING TO PURCHASE TICKETS, AND NO WAY TO CONTACT THEM. {YES THEY HAVE TOLL FREE NUMBERS THAT ARTIFICALLY ENTICE YOU INTO THINKING THAT YOU CAN ACTUALLY CONTACT SOMEONE; SINCE YOU GET BUSY SIGNAL CONSTANTLY}. HOPE TO GOD THE A. HOLES GO OUT OF BUSINESS! WISH I COULD HAVE GIVEN A ZERO REVIEW OR NEGATIVE RATING!

I placed a order online for the LIT AF Tour: Martin Lawrence Performing & Hosting Live in Memphis but after reading that there have been case where Coronavirus: 7th COVID-19 case confirmed in Tennessee
WATE 6 staff
I got that off goggle so I been trying to reach them for a refund call 10 time phone number they give don't work emailed them for 3 straight days and no response to my email so if I have to attend to to keep from losing my if got proof of that ticket master will not respond or refund my money just cause I have concerns about this Coronavirus: 7th COVID-19 case confirmed in Tennessee
WATE 6 staff

Ho chiesto un rimborso di un biglietto per uno spettacolo che non sono riuscita a vedere perché ho passato la serata in ospedale. Altri siti, una volta spiegata la situazione, mi hanno immediatamente rimborsata dopo avermi chiesto dei documenti per verificare. Ticketmaster nemmeno me l'ha chiesto: ha immediatamente declinato la mia richiesta, negando il rimborso. Ho risposto spiegando loro meglio la situazione ma mi hanno ignorata. Probabilmente la peggiore esperienza di customer care sino ad ora.

I asked for a refund of a ticket because I went to the hospital and I lost the show. Other websites immediately refund me after asking for some documentations, Ticketmaster never asked: just declined my request. I replied to the ticket again to explain the situation but they just ignored me. This was for sure the worst customer experience I had so far.

I purchased tickets to an event back in December for a rap concert. In February they rescheduled the event and then postponed tba due to the coronavirus epidemic. I received multiple emails stating that they would offer refunds for the event if customers wanted it. Once I inquired, they gave me the run around. I was told to contact Allianz since I purchased insurance from them just in case this happened. Allianz told me that they could not do anything and contact Ticketmaster. Ticketmaster of course will not do anything. Allianz emails me again today and informs me that due to the coronavirus epidemic that it is not a good reason for the companies to issue out refunds so either transfer the tickets or resell them to someone else when no one wants to attend the event now. I call Ticketmaster today and the automatic voice tells me to contact chat or email and hangs up. I contact chat for the 3rd time and nothing. They care more about putting money into the CEO's accounts instead of helping customers.

I went to tampa bucs vs miami exhibition game. I got there 4 minutes after 1st quarter. I walked all the way around stadium to get to my seat. When I got there, a group 10-12 people had are spots. I emailed them first quarter and ask what to do. I didn't get a response until 2 days later. They sent me a letter saying were sorry we can't refund you money because event is over. Even though I texted them 4 mins after first. I went to security and they said try find empty seat, they couldn't leave there post. I paid 145 for 3 seats and had to leave at half time because my 70 yr old dad couldn't stand up whole time. I left halftime. Got message 2 days later, sorry about your bad time. We can't refund you. The worst part is they spelled my name as justine instead of justin when they 100% new my name was Justin. Thinking of starting a lawsuit, because I have proof this happened. Do not use ticketmaster, go straight to vendor or the actual sports team stay away from ticketmaster. Jerks! Here my ticket number if don't believe me Event Details

Tampa Bay Buccaneers vs. Miami Dolphins - Preseason Game
Sat • Aug 13 • 7:30 PM
Raymond James Stadium
4201 North Dale Mabry Highway, Tampa, FL, *******
Your Phone Is Your Ticket
Sign In to Ticketmaster on your phone and go to My Tickets. Your tickets will be there for you!

Transfer Tickets

Sell Tickets
My SafeTix (3)

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Sec 342, Row Y, Seat 13
Sec 342, Row Y, Seat 14
Sec 342, Row Y, Seat 15
Can't find something you've purchased? Check your order confirmation email or View Your Orders.
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Order #

3000-0563-8448-8760-5 View Receipt

This company has deliberately been set up to scam people and then use fine print to try and justify their behaviour.
I recently sold tickets to a concert that I would not be able to attend. It was confirmed to me that the tickets had sold and that I would be receiving my payment for them in due course.
The day after the concert I received a rather rude email saying that I had failed to provide the tickets (which is not true) and therefore I would not be paid for them. + I had to pay listing fees + I had to pay a $100 administration fee. Garbage!
I happen to know for a fact that the people who purchased my tickets had successfully entered the venue and enjoyed the concert!

What this company did is the following;
* They charged me for the price of the tickets by lying and saying they had refunded the price of them to the buyer because they couldn't gain entry to the concert.
* Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen)
* They also charged me $100 administration fee (for what?!)
* In total they unlawfully took all this money from my credit card and pocketed the money as well from the ticket buyer.

I'm currently taking the matter further with the ACCC.
Stay away from this company!

Ticketmaster "Fan Support" is an absolute joke - the most appallingly lousy so-called customer service I have ever experienced. I purchased tickets through StubHub and then received an email from the seller saying I needed to log into my TM account to access the tix. However, when I tried to log in, I got an error message saying I was blocked, as they thought I was a bot. I then tried calling TM's toll free customer service number and got a recording saying that phone line wasn't being monitored. I then tried emailing TM Customer Service and got an auto-reply saying their Cust Svc email account also wasn't being monitored and directing me to their Customer Service FAQ's, which said I needed to log into my TM account (the one I was blocked from accessing!) in order to reach Customer Service. I then reached out to TM "Fan Support" via Twitter and have been waiting for a week and a half now trying to get this situation resolved so I can access my tickets. Every 2-3 days or so, someone at TM sends me yet another question or form to fill out or asks for a screen shot or further documentation - just one big "run-around" with no actual resolution of the problem. After reading the numerous other terrible reviews of TM here and elsewhere, it's astounding to me how they continue to be in business. I'll never do business with them again.

Ridiculous hidden fees, only on ticket master could two tickets that cost $35 each turn out to be over $110 in total after fees

I booked a venue with Ticketmaster to see a show in Orange County CA. I was sent an email stating that the tickets would be sent to me before the show date. I received the email about a week before the show and took a couple of days to get to it.
I had to click on a link that didn't work at first. Then, it went through and told me I had to create an account. It was telling me I already had an account when I had never registered with them before. I had to send 3 emails to get an answer and it was a generic welcome email. Two days before the show I sent another email and this one was answered but it was a bunch of non- helpful hints. They also had a customer service number listed on their website that is disconnected.

I ended up missing the show because I couldn't get the tickets from Ticketmaster. When I contacted them they said they had already sent me the tickets in the initial email (which is a lie) and since I had received them they wouldn't refund my money.
Stay away from TicketDisaster! They will rip you off and then justify it in some way. If you are going to buy tickets for a show, do not use TicketDisaster.

Tried to get tickets for Coldplay. 4 hours of my life which I will never get back. Website not working, locking up and just a real shi**y experience.