This company has deliberately been set up to scam people and then use fine print to try and justify their behaviour.
I recently sold tickets to a concert that I would not be able to attend. It was confirmed to me that the tickets had sold and that I would be receiving my payment for them in due course.
The day after the concert I received a rather rude email saying that I had failed to provide the tickets (which is not true) and therefore I would not be paid for them. + I had to pay listing fees + I had to pay a $100 administration fee. Garbage!
I happen to know for a fact that the people who purchased my tickets had successfully entered the venue and enjoyed the concert!
What this company did is the following;
* They charged me for the price of the tickets by lying and saying they had refunded the price of them to the buyer because they couldn't gain entry to the concert.
* Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen)
* They also charged me $100 administration fee (for what?!)
* In total they unlawfully took all this money from my credit card and pocketed the money as well from the ticket buyer.
I'm currently taking the matter further with the ACCC.
Stay away from this company!