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Ticket Liquidator

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Florida
2 reviews
1 helpful vote
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INVALID TICKETS-No CONCERT
July 5, 2016

Terrible. The tickets were not valid and Ticket Liquidator was unable to resolve the
Problem thus leaving a 13 year old very devastated and myself extremely
Embarrassed through this ordeal as we were there with many of my daughters
Friends from school and their respective mothers!

Date of experience: July 3, 2016
New Jersey
1 review
0 helpful votes
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Phantom of the Opera! Great show nasty Staff.
August 9, 2016

We loved the show but the staff was quick to be rude and nasty instead of kind and helpful, (we were not the only ones to say that) which kind of made our experience a bit challenging. Our seats were great except one. We were squeezed into an area clearly meant for 5 adults not 6... unless the sixth was a three year old. To downgrade to a lesser set of seats after paying so much would have been criminal. I had to stand most of the time to enjoy the show so my wife and kids could be happy... Again... Great show! But staff was to be desired and the seating arrangement was unexpected. I think they forget the fans are the ones allowing them the privilege of working there. Especially the ones who travel across the world hoping for a great experience.

Date of experience: August 7, 2016
Ohio
1 review
1 helpful vote
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Took almost 3 months to deliver the tickets which was of course too late. Customer service was rude and no help... stay away. Wound up paying hundreds of dollars for tickets that showed up after the event, no refund from ticket liquidator.

Date of experience: July 9, 2013
Illinois
1 review
0 helpful votes
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TOBY KIETH ROCKS THE HOUSE!
August 16, 2016

Ticket Liquidator is the best on-line ticket broker I have ever dealt with. Tickets always arrive on time and we are always able to get great seats for a great price. I am recommending you to all of my friends and family.

Date of experience: August 13, 2016
TL T. Ticket Liquidator Rep
over a year old

So glad to hear that! Thanks, Lisa!

Illinois
1 review
0 helpful votes
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Terrible customer service
June 13, 2017

I accidentally ordered Dave Matthews tickets for Sunday show but wanted Saturday show. I called within 2 minutes of placing the order and was told nothing can be done. I will never order tickets from your site and will let everyone I know what happened and encourage people to go elsewhere.

Date of experience: June 11, 2017
North Carolina
2 reviews
3 helpful votes
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Big scam
June 11, 2015

Big scam the worst experience of my life I paid all this money with my handicapped mother and drove hundreds of miles to not be let in the show all I want is my money back now which has turned into another project don't use this company! :(

Date of experience: June 11, 2015
Ticket L. Ticket Liquidator Rep
over a year old

Hello Amy! Thanks for your contact! We're sorry to hear about the trouble concerning your order. We see that there was an initial mix-up after the seller uploaded your event tickets for you to download. The uploaded tickets were incorrect so the ticket seller emailed you a copy of the tickets you should actually use for the event. It appears you took the wrong tickets to the venue, which is why they didn't let you into the event. The seller has processed a 125% refund of your ticket order today in light of all the trouble. Please allow the refund to take 3-7 business days to reach your account. Any delay in this regard would be based on your credit card company. We have also extend you 15% off a future ticket order, good for one year.

Canada
1 review
0 helpful votes
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Bought tickets two months ago and still havent showed up at my door. Contacted them numerous times with quick reply saying they are being shipped out asap. It's a scam, I am contacting my CC to cancel and also reporting to the BBB.

Date of experience: May 17, 2013
Missouri
3 reviews
0 helpful votes
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EMMYLOU NO SHOW
July 18, 2016

Buying the tickets was fast and easy. Unfortunately, I bought them because I wanted to see Emmylou Harris. She called in sick. I'm not a fan of Lovett's large band music, so we left after the third number.

Date of experience: July 16, 2016
Colorado
1 review
1 helpful vote
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It $#*!ing sucked
August 23, 2016

No refund after concert date was postponed(moved out of state so we couldn't go to new date) partner company didn't even answer calls. One customer support member suggested selling the tickets back to your website, there's no option for that.

Date of experience: August 21, 2016
TL T. Ticket Liquidator Rep
over a year old

Sorry you had a rough time with the tickets. Postponed shows are never refunded. Customers are given tickets to the rescheduled show. For the future, if you ever need to sell or sell back tickets, here is the link to our page where you may do so: Ticket transaction was seamless. Great concert

California
1 review
0 helpful votes
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FAIL
June 22, 2016

I feel that I was treated poorly in response to my situation by your team. There lack of sensitivity and actual threats were alarming, documented, and opened my eyes to a need for more strict laws and penalties for companies such as yours.

I surround myself with colleagues and professionals that display PAKT, Professionalism, Attitude, Knowledge, and Teamwork. These are trusted individuals and companies that I would use again or even recommend when asked.

Your company failed in all four categories. I'm not sure what individuals, colleagues, and professionals you surround yourself with, but I would guess most have pretty long rap sheets.

If this world was a big beautiful $#*!, your company might just be its ugly $#*!.

Date of experience: June 20, 2016
Colorado
1 review
3 helpful votes
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Needed tickets to Bassnectar literally a day before the show, ended up getting them at a fair price and my printouts worked when I got there. Received an email shortly after purchase with receipt info and then another one 30 min later with the tickets. Impressive for such short notice. Definitely using them again.

Date of experience: June 2, 2014
Hawaii
1 review
0 helpful votes
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Susan, Shawn, and Amanda all work for Ticket Liquidator: they are fictitious characters created by a 'Marketing Scab' who's only job is to fabricate identities, positive feedback, and one liners. Anyone else suspect that ticketmaster and 'scalper sites' to be linked? My hypothesis: ticketmaster allows these sites to purchase 4-10 tickets on the day of a popular event's sale, then they jack up the price (x2 or x3 original) and tack on hidden fees (S&H is $40 per ticket!).

Date of experience: April 29, 2013
Maine
1 review
0 helpful votes
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AWESOME... MGM GRAND ARENA... Vegas!
July 28, 2016

Hi,

I received my ticket to Crawford v. Postol championship fight ahead of time via FedEx! The floor seat was awesome! It beats watching the fights at home... never again!

I met very nice people! Off to Brooklyn this Saturday!

Thank you very much!

Date of experience: July 25, 2016
TL T. Ticket Liquidator Rep
over a year old

Perfect! Glad everything worked out! Love your enthusiasm. :)

North Carolina
1 review
1 helpful vote
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Don't buy from them!
March 30, 2016

AC/DC concert postponed due to illness of lead singer. They are going to replace him. We would never have bought tickets without lead singer period! After many emails and phone calls talked to someone that said we have to review details and hung up on me. Found out after my credit card co. Called them no refund because they were still touring as AC/DC. Got an email telling us we could try and sell our tickets ourselves but prices go up and down so we probably wouldn't get what we paid. We would be lucky to find anyone that would buy it I'm sure without lead singer! Letting our credit card company deal with this horrible, untrustworthy company.

Date of experience: March 27, 2016
Illinois
1 review
0 helpful votes
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Disappointed
August 1, 2016

You have the slowest bartenders in the world or just not enough of them. It took us 1 hour to get them at 2 drinks per person waiting in the heat. By the time we got to our seats you spill half of the $10.00 small drinks. Cameo's performance was so poor people were walking out during their performance after they waited all day for them. I probably will not ever go to the
Anaheim Convention Center again too long of a walk for parking that you pay high dollar for and is not even valet. The rest of the performers were great it's the venue I was disatisfied with.

Date of experience: July 30, 2016
TL T. Ticket Liquidator Rep
over a year old

Sorry to hear you were unhappy with the venue's service! However, we truly hope you enjoyed the event.

Texas
1 review
0 helpful votes
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SUMMER SIXTEEN!
May 5, 2021

Got the tickets for a decent price, talk to representative when it came closer to my concert. It was dope having someone let you know that everything is going according to plan. Tickets came the same day as the concert which put me on edge but they handled it with ease! Thank you!

Date of experience: July 21, 2016
Illinois
1 review
0 helpful votes
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My tickets arrived via mail with plenty of time. Also had confirmation email with tracking number. Had a nice ticket holder complete with parking pass and event checklist, very handy. Then received another email making sure my ordered arrived and showing hotels and restaurants in the area. Overall very satisfied and would recommend!

Date of experience: August 21, 2013
New York
1 review
2 helpful votes
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Service fees
July 17, 2017

I hate it when I'm told I'll pay "X" amount for something and then the price goes up by $70 at the checkout due to "service fees" and delivery charges. IT's such a scam. Just tell me the actual price at the beginning so I'll know! If there was any possible way to get tix without using this site, I would.

Date of experience: July 15, 2017
TL T. Ticket Liquidator Rep
over a year old

Hi Michael, we’re sorry you found our service fees to be unclear. There is a piece by piece breakdown of the purchase on the final screen before completing a ticket order which details the service and delivery fees on the ticket purchase. This gives the customer the option to review the fees and cancel the order before it has completed if the fees are unacceptable. While some ticket resale sites choose to include fees in the price of the tickets, we prefer to provide customers a breakdown of fees and ticket prices for full transparency.
These fees go towards maintaining our websites, billing security, and the system we have developed to allow companies to resell tickets online, as well as maintaining our customer service department so we can assist customers with buying tickets and any problems that may arise. The service fees allow us to keep connecting fans with tickets to the events they are trying to attend!
Thank you for taking the time to leave a review!

Arizona
1 review
0 helpful votes
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You can't go wrong using ticketliquidator. I encountered excellent customer service on the phone and through email. They covered all their bases on this transaction. I even got an email letting me know what the weather forecast was for the night of my concert along with restaurant suggestions and a map to the venue - wow, very nice. The tickets and the VIP items got to me quickly and the seats were better than expected. Definetely worth the price. I will certainly use them again.

Date of experience: July 23, 2013
New York
1 review
1 helpful vote
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I couldn't order the tickets I needed online because only sets of two were offered, no matter what site I was on. I decided to call Ticketliquidator to find out why. The agent was really nice and explained about only selling two at a time, but that he'd be able to do it over the phone. He found me three great seats for Lewis Black. The tickets arrived just two days before the show, but they did arrive. We had a great time and I'll use TL again.

Date of experience: April 28, 2013

Overview

Ticket Liquidator has a rating of 3.4 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Liquidator most frequently mention great seats, customer service and concert tickets. Ticket Liquidator ranks 13th among Tickets sites.

service
32
value
32
shipping
29
returns
14
quality
26