Here’s what buyers have asked with answers from Ticket Liquidator staff and previous consumers.
27
questions answered
0%
answered within 1 day
Answer:
Not in my case. When I asked for a refund, these horrible people told me that "all sales are final. Our sellers do not provide order cancellations, returns, or refunds". In other words, they aren't even selling the tickets! A scam through and through. Their owners should be charged with fraud.
By Volunteer M., over a year old
Answer:
Hi Marceline,
I'd be happy to take a look at your order to make sure it went through. Could you message us your order number so I can check on that for you?
By TL T., over a year old
Answer:
Hello Amanda! Thank you for your question. All prices on our site would be in USD. Additionally, there would be a service fee and delivery fee on the order itself. You can view the final total prior to your order being placed on our site.
By TL T., over a year old
Answer:
Hello again! This would look to be a double post of the same question. To save time, here is the response from your other question.
"Without looking at your order directly, I would not be able to say what may being going on. Most performers do have a delay in delivery that could come close to the event date, which might be the case for your order. If you could give us a call at 1-800-456-8499 with your order number, we will be able to look directly into your order and get you the most accurate response possible."
By TL T., over a year old
Answer:
Hello Patricia, thank you for your question. Without looking at your order directly, I would not be able to say what may being going on. Most performers do have a delay in delivery that could come close to the event date, which might be the case for your order. If you could give us a call at 1-800-456-8499 with your order number, we will be able to look directly into your order and get you the most accurate response possible.
By TL T., over a year old
Answer:
Hello Samali, thank you for your question. Each listing is posted by one of the many sellers in our network. Each seller prices their tickets based on their expectation of the market value of the ticket. This would be why some tickets are higher than tickets on our site. The higher price would not always mean a better ticket. I hope that helps!
By TL T., over a year old
Answer:
The service fees are 25% of the ticket price per ticket. This would be calculated and displayed during the review stage of checkout process. If you have any more questions, please do not hesitate to ask us at customersupport@ticketliquidator.com
By TL T., over a year old
Answer:
Hello Glenn, the reason you were advised you will have to receive the paperless entry tickets at a later date is because ticket sellers usually arrange paperless ticketing events in one of two ways:
1) A representative from the sellers office will meet you (and, likely, other customers, too) at the venue prior to the event, wait in line with you, and have the company credit card scanned by venue personnel.
2) The ticket-selling company will purchase the paperless tickets initially on a gift card (eg: VISA) and then mail this gift card to any subsequent ticket buyer. This buyer can then take the card (aka: the original purchase card) with them to the venue and have it swiped by venue personnel.
If you have any further questions regarding the delivery, you are more than welcome to reaching out to us at customersupport@ticketliquidator.com with your purchase number.
By TL T., over a year old
Answer:
Hello Dana! Thank you for your question. Being that you do have an order with us, could you please call us at 1-800-456-8499 with your order number so that we can take a look into your question. We look forward to hearing from you.
By TL T., over a year old
Answer:
Hello Denisse! We understand your concern with the delayed release date of the tickets. Being that this policy is created by the venue and performer themselves, we have not come across any issues with it. The tickets arrive in time for your event and are guaranteed to be valid for entry. Please feel free to call us at 1-800-456-8499 if you have any other questions.
By TL T., over a year old
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