Thumbtack

Bad - they charge professionals for jobs they don't get
I recently posted a job, got a booking, but had to cancel. They charged the professional $46 for the $255 job that was cancelled. This is predatory.

Rooter Town can out after I saw a $95 special advertised. Long story short, I was told I need to replace the sewer drain and install a "Liner" to prevent the tree roots from invading the sewer pipe a cost of over $15,000. They can in and just started digging and tw up my sprinkler system. Levi stated he would refund $600 to repair the system and the refund was made only after numerous calls and emails. I was told that the inital cost of $340 would be applied to the total cost of the job and they have yet to honor that. My total bill was not adjusted for the initial $340 I paid. So if you want to save yourself a HUGE headache run as fast as you can from Rooter Town!

I requested a move out cleaning for a Two bedroom and one bath house. The staff arrived on time. I informed them what I wanted clean and they went immediately to work. They continue cleaning until the job was done. They came well equiped. I highly recommend Mary Professional Housekeeping

I am a contractor that was using Thumbtack on multiple occasions with good reviews. I was a victim of sexual harassment on a lead of theirs and when posting my review and contacting thumbtack about this, they immediately cut me from their panel. Instead of protecting the contractor, they decided they didn't like my review so they cut me instead.

Thumbtack is just as bad as Home Advisor and Angie's List as a pro (Home Advisor and Angie's List both owned by the same company, btw). You will be so sorry if you join them. They charge way too much for leads and everyone who gets the same lead pays, even if you don't get the job. That is the main reason I stay far far away from all of these services! If they only charged you for leads that led to an actual paying job, it would work out for both parties.

How ridiculous is it for a company to give the same lead to as many pros as possible and charge all of them, knowing only one of them will get the job and the rest are throwing their money out of the window!

Please be careful who you hire. Even though we trust companies, like Thumbtack, to find someone for us there is no support if something goes wrong. I hired a fence company, Allstate Fence and Rail to install a chain link fence and they took my down payment and that is the last I have heard from them. I went to smalls claims court and even though it is registered in the court house it is still up to me to get my money back. If anyone knows the home address of Chris Graver, CEO of Allstate Fence and Rail Co. In Astatula, Fl. Please let me know. *******@gmail.com Thanks

Thumbtack supposedly gets you set up with leads that you pay for out of a stock of cash that you send them on a weekly basis. They're supposed to be valuable qualified leads. What they DON'T tell you is that they send those same leads to like 5 or 6 other people and that most of the time the leads don't respond and when they don't respond or are duplicates or fake then they don't refund you. Truly a very awful waste of time. I would highly recommend against it.

They will send you "leads" that don't go anywhere and not refund your money. Even if a customer read your message and does not respond they will not refund you as they say they will. They are sending your information to four other contractors. They will charge for new system installations which is a $75 lead when people are simply looking for a maintenance. They are terrible and we will no longer be using their service

We hired a carpenter from Thumbtack & it was a disaster. The work was bad. When I asked them to come back to fix the molding, they went on offense. The 2 man crew looked more like gangbangers than carpenter. There is NO WAY Thumbtack vetted them.

Zero stars! If you are looking to advertise your business stay away from this company! This company lacks integrity, honesty, loyalty, compassion, customer support, respect, diversity, inclusion & partnership. I was a DJ service pro for 10 years with Thumbtack until my account recently got deactivated. They charge outrageous prices for leads using a product called Targeting. All you get is a name. That's it! DJ leads cost anywhere from $20 up to $50.The lead has no idea that the service pro gets charged when they contact a service pro using any one of the automated questions they have. Thumbtack doesn't want you to complain about their product. Thumbtack doesn't take service pro suggestions seriously at all! 10 years of making suggestions & not one of them were ever considered seriously. Holding hands & singing Kumbaya is what they want! STEER CLEAR OF THUMBTACK! That also goes for any customers considering looking for services on Thumbtack!

The electrician was spot on with the work I needed done to get power back to my garage and shop area. This past storm we had messed up the power going from my house out to my shop and I had no power to everything in the garage. I did not know what the problem was but the electrician can out the next day after contacting him and within a couple of hours found and fixed my problem. He fixed the issue and was very professional in his skills. Thank you Thumbtack pros.

This company makes up things as they go along. They claim I chose to pay for any lead they gave me. Charges of $ 9 hundred dollars plus for leads I didn't even ask for because I'm not that type of professional. Then told me because I went through the bank first they can't do anything. Don't do business unless your ready to lose your money. Customer service wasn't any help. And they refuse to give me their corporate office, which is in the states, and customer service is in the Phillipines. Total disappointment.ill never do business with them again and won't ever refer them.

I've been with Thumbtack for 5 yrs now. They have really connected me with customers in the past. As time has past, the company has gone downhill. It's rigged! Go see for yourself!
It's all money driven now. Support team unavail most of the time. Leads are 2x the cost. You have to automatically pay for leads that you would usually see right off the bat as tire kickers. It's disappointing. This is a really great way for city people to view your profile and make a decision based upon what's presented to them.