I sent a review to Thumbtack. It was a negative review about someone on their site selling audio video installation. They asked for backup to prove that I had done business with the person. They said I had all the time I needed. After I submitted the information, I was told it had to be done within 48 hours and they refused to post my review. Obviously, the person in question pays Thumbtack money and I do not. Thumbtack is a joke and just caters to those that pay them money.
As owners of rental properties we needed a lot of different work done. PJM HANDYMAN did all of our inside and some outside work. Fantastic job! Worked very fast and did it at fair price! Highly recommended.
Thumbtack is a unethical company, who is not out to help the contractor or the customer, the company wants to take your money and never give it back, makes you jump through hoops for a few dollars they will credit back to your account, thumbtack account that is never your bank account. The customer service is terrible, and rude.
Today, December 23,2015, Reggie Green, a Mounting Specialist, installed my flat screen TV to my wall. His service was excellent! He consulted with me and explained everything he was during while he mounted my TV to the wall. I was so impressed with his work, that I asked for cards so I could post them on the information board where I reside so other may contact him for service. I also asked for cards to give to my family and friends. I highly recommend Reggie Green! I was so impressed!.
After getting the run around from several handymen I finally go my job done with Jorge Bailon. He took the job, showed up when promised and my deck looks fabulous. I am extremely satisfied with his work and would highly recommend him. I will call him again for other jobs that I may need. He is very professional and a hard worker. Thanks to the Revol Painting and More company.
Leads were worthless. Charges were higher than they stated. Kept charging me even after I canceled the account. Had to dispute the charges on my credit card to get any kind of refund. Big waste of time.
This seems to be a collection of seedy, uninsured and unprofessional business people.
The one person I hired to do my driveway cut corners and lied to me. Doing a sub standard job.
The painter I contacted through this service seemed to just be some guy that painted on the side.
None of the contractors I contacted had a website or anything to reccomend or warn against except THUMBTACK.
Find your own contractors would be my suggestion. THUMBTACK seems to be a collection of hacks
I can't review all the people on this site but they need to monitor what their repair people do.
The repair person asked for cash when he came out so I paid him in cash. He said he would install the new part when it came in but didn't come when I was told he would and than sent me a text for more cash if he came out. A terrible experience with the person that came to my house.
Hi Michael, that's concerning to us. Please share more details and your contact information here: https://help.thumbtack.com/report-a-concern so that our Trust and Safety Team can look further into this and help.
First sent me a quotes what is not my service! After Im contact with customer, he told me he is not interested in service tiles so I ask him what you looking he is never respond to me. So I contact to thumbtack about that and this time I find out that leads cost me 75$! I told him that leads its not from my service and the clients not respond. So I ask them why it 75 $ answering was so funny because after customer sent me a message they decided its 75$. Before they told me any tile leads will not more than 24$! They start stealing and this criminal.
Wright Renovations is a great business to use for work around your home. Their price is reasonable, their work is excellent quality, the project is completed in a timely manner, and they have a pleasing personality. I will use them again.
Dupage Home Services of Aurora, IL, quoted on and was chosen for our bathroom and powder room remodel. Very reasonable and has been in business a long time. My only disappointment was in the lack of a consistent crew to start the job. The two craftsmen who completed the job were great, both professionally and personally. What started as a two week job ended up taking a total of six weeks, not all their fault as we had to wait on some backordered materials.The outcome was beautiful and met our expectations. Very happy!
Richard and Dennis did all the work on my newly constructed deck from designs to installing lighting on the steps. Their prices were fair for this upscale deck and I am completely pleased. They made certain I was completely satisfied with the end product. I now have a wonderful 20x12 Fiberon outdoor room/deck thanks to R&R Remodeling. I highly recommend them.
Wow, where to start. They kncreased their prices immensely and then realized it sucked so only started charging for clients who hire you. They randomly changed their charges and enddd up sending me an almost $20 bill for a client who responded to a quote. Are you kidding me? I never ended up even working with the client as they were looking for someone different. Now they won't refund. Scam, scam, scam. Stay far away. They need to go out of business.
I hired Mark ll Decorating (Mark Walker) to paint a home that I am listing for sale in Anoka. He was prompt on contacting me, bidding the job, which was very a reasonable quote and completing the project within a week's time. I would recommend his services to anyone, as I was very pleased with his quality of work and his professionalism!. Thanks Mark!
I was a DJ using Thumbtack for the past year, but with the advent of their pro assist, I started noticing charging discrepancies. They are quick to explain the charge but not to refund it. Not saying they are crooks but watch how they charge you! Good luck
My Mom is 80 and has lived in 2 homes during this time. This move on 10-27-16 was not her choice, but a real blessing as it released her from a variety of stressors. Me, I was stressed and concerned about everything - my Mom, the move, the movers and the list goes on ---She's my Mom! So, I reached Johnny On The Move Inc. through Thumbtack and what a wonderful group of people they were. Mrs. Jackie set everything up, she was professional, kind, thorough and assuring. On moving day, Antonio plus 1 was nothing short of extraordinary! Antonio plus 1 was kind, respectful, prompt and efficient. My Mom and I were pleased with the expert services and how reasonabl fees were assessed. Johnny On The Move Inc. is genuine and they really do care about people.
Happy to spread this word about Johnny!
Brenda
Had a girl by the name of Tyra come to clean my house I was not pleased with the service she said she would tear up the check because I was not pleased but she cashed it instead I will never use a service from this site again she called deep cleaning vacuuming under not back to being under the sofa and the beds dusting was terrible lied to me awful service very dishonest also said she brought someone to help her clean for two hours cleaning for $95 what a joke told me she mopped the whole house and I asked her to that was a lie. Had to. Do go and re-clean my house myself. Her name is Tyra TY or a phone number *******731 do not use this person she is terrible
I had Jason Newman pull out my toilet, pulled out old carpet and replace with tile in my bathroom... my toilet was leaking and soaked the carpet, he fixed the leak, everything is running great and looks. 100% better... I would let him repair or replace anything in my home.
Had a leak in the kitchen ceiling and wall after a bad rainstorm, Mr Tobler was prompt with an estimate and repairs. Replaced roof tile, drywall and painted. Very efficient and through, I can't tell where the repairs were made! Definitely will call for any future work.
I want to recommend the Willard Allison Cleaning Service to any one who lives in the Plant City Fl area. They have cleaned my house for a year. They are reliable and trustworthy. They go over and above in the job that they do and will do any extras that come up. And a bonus is that I get a hug each they come. Mary in Plant City
Overview
Thumbtack has a rating of 1.6 stars from 1,570 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thumbtack most frequently mention customer service, credit card and phone number. Thumbtack ranks 101st among Local Reviews sites.
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- San Francisco, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear about your experience this way. If you still have unresolved concerns from any of these projects, please let us know so that we can help with a resolution: https://help.thumbtack.com/report-a-concern.