Thumbtack

Disturbed by Orwellian dystopia? This company banned me for no reason after 2 years of me being rated top pro on their platform. I received no warning and was given no chances or explanation. I kept all emails including spam from this business for record, zero emails about this ban. After contacting them and emailing back and forth for days on end, they refuse to tell me why I was banned or re-activate my previously awarded account. I also had over $80 in credits which they didn't repay me. Then they deleted my previous review for being honest about how manipulative and self serving this billion dollar business is. Read other negative reviews, this is common behavior for them. STAY AWAY!

I signed up to make money, I didn't have any money to spend. The fact they charge you when you link with a potential customer is so shady. It's hard enough out here to live, getting scammed by stupid aps just makes it that much more crappy.

I recently had an event and was recommended to use Marcia Dawn Interior Design, The service she provided was mind blowing, the moment she walked in the door from planning, the layout, color scheme and decor used was to perfection. Marcia made my event one to remember my guest was in total shock up on there arrival. I will be recommend Marcia to plan your next event you won't be disappointed she's what you need for any event your plan.

I hired this Molina's Landscaping from Thumbtack to resod my property. He was to spray before laying the sod and do the landscaping. The company would then continue to follow up with quarterly spraying and stated he would take care of the lawn. The initial work was beautiful. Two to three weeks after the job was done several areas on the yard started turning brown. Tried contacting him and he would not answer the call. Called from different phones and finally he responded asking for photos. Then he stated he would fertilize. He had no problem meeting us and contacting me before we paid for the job but now we have not gotten very much response. Text and called him thus far again no response. Added photo and have others but file is to large.

The only people making money on Thumbtack is Thumbtack. Charging ridiculous amount of money for small jobs that never pan-out to customers who probably don't exist. Advertising on the side of your vehicle is cheaper and brings in more money. After 3yrs as a Handyman on Thumbtack,there's No doubt they should be investigated for fraud! Tod.L Eastside Property Maintenance llc

ROGO's window cleaning is professional, licensed, & the owner is former military who earned a Purple Heart. I would happily refer anyone to him. He knows his work, does an excellent job and is "on time"! He also cleans up after a job well done, which is so important to me. If you live anywhere around Tampa, St. Pete, Clearwater, do yourself a favor and hire ROGO's window cleaning, you'll be happy you did.

As a professional, I find this service unhelpful. Customer Service was very limited in their ability to resolve an issue. The pricing on the Instant Quote service is erratic and non-transparent. There is no differentiation in pricing between potential customers that contact the business versus customers that result in a hire. In some industries, there are a lot of "window shoppers," and this makes a big difference. Beware. I strongly discourage.

So I have been using thumbtack for the past 2 years with little issues. Because I have never questioned their billing. However over the past few month I have been receiving direct match lead which bill at more that double a lead I respond to. However these direct match lead only 2 out of 10 people actually contact you after you respond. Kind of like someone at thumbtack is generating false lead info to make $$. So today I open the app and click decline on a lead they wanted $52 for when the job itself would only yield maybe 200 profit and they billed me for an anyway. When I contacted them they said we'll refund you yet they do not refund you the money they only offer you a credit. And when I questioned the representative you told me that's our process and that's a refund. Know a refund is where you get your money back especially when it was fault do on their behalf and not mine I highly recommend not to use them

Thumbtack appears to be a tool for people to request quotes out of curiosity, with no real intention of hiring a contractor - (maybe it's kids just messing around.?).

I've been w/Thumbtack for almost 1yr and initially pursued leads and spent hundreds of dollars in the first couple of months, only to realize that 99% of these quotes -you would never get a reply back or anything! You are tied to Thumbtack's portal to try and follow up on your leads, which sucks, because you're paying for something that you get no direct way of contacting that lead and most the time the listed lead never has a phone #. There are plenty of other lead generation sites that will do this!

Thumbtack customers are not looking for true professionals, but at best - if it's a real lead, the cheapest price.

As a Thumbtack Pro - save your time & money and put your marketing dollars elsewhere.

My advice to new members is to try another platform. Even though I didn't contact any customer, they took nearly $350 off my credit card. Every time I objected, they didn't respond. A message is sent to my phone. As soon as I open the message, the money is cut off. This is a complete fraud. Finally, credit I had to cancel my card. I can't even block incoming messages like viruses