I pre-ordered a book two months before production. Now we're well past the production date and it's on backorder for 90 days, but in stock everywhere else in the world. This company is a waste of time!
I always assume that books will be more expensive and take longer to arrive than on Amazon, but Thriftbooks orders always arrive sooner than they say the will, within a few days, and have consistently low prices. Also, I've been able to get new book releases before they even come out on Amazon. I can also find older out of print books way more easily. It's awesome to have a more ethical shopping option that doesn't have any trade off for me.
Hit and miss with what you get. Mostly miss. My last order was six books... 2 of the 4 were very good condition. One was a professional cake decorating book which was all marked up by the previous owner. I' done.
This was the third time I have ordered several books. I will not be looking at this site again. I gave it a good try!
I've ordered books through this site several times now. Shipping is low and I've found almost every title I've been looking for, even obscure ones. My Half Price Books isn't half as good!
This is a must shop for avid readers--I can't recommend it highly enough. It may be one of my favorite sites, period.
I ordered a few books there and they all came great plus the shipping was free! I had also put my shipping address wrong, and I emailed them. An employee responded very quickly and fixed the issue for me with no problems! I don't know why a lot of people on here have said customer service was awful, but my experience with them was great! I really recommend this company! :D
Did you know if you order *******@ThriftBooks and a package is lost *******@UPS before they hand it off *******@USPS for final delivery no one will track it? It is simply gone. Vanished. Poof. Never existed. Reconsider *******@ThriftBooks I want to *******@amazon but alas I had to use them.
I purchased what was supposed to be a signed edition with boxed cover in good condition. What I received was an unsigned, broken spine, bent pages, bent cover and the book looked as if heavier books had been piled on top of it for a long while as the book didn't lay correctly. Fortunately, I got my money back. When I received the book, it was shipped in a plastic shipping bag which, I'm sure was the cause of some of the damage. When they emailed me the label to return the book, I was instructed to BOX it! Let's just say that I took more care in shipping that book back to them than they did sending a $177.00 book to ME! Terrible service but Justin was helpful in getting my refund.
I've recently purchased books with their earned book reward so they were $7 or less.
All sold in good condition. THEY'RE NOT. They are water stained. Torn pages. Badly marked up. These should have been in the trash. Buy only books that are New or Very Good or Like new or ex library.
They will NOT replace the books for men or refund my shipping costs. Caveat emptor
Be careful when ordering from this website. Often your last address you had your items shipped too is the not the default address like most modern online websites. If you have multiple address listed the one selected by the website may not be the current one. It is annoying and not entirely clear when placing orders thru the google app or online. Every other website uses your last shipping address so you expect that this would be automatically selected but it is not. I lost out on $48 dollars in used books.
Should be a 0. They took the money but the book never came. After a month asked again, they inform that it has been 31 days since the order and they only look into orders less than 30 days. When asked if there anything they could do, they kindly replied by sending the policy by email (it probably would have taken just as much time to look up the order).
I really like my books to look nice on my shelf so I go out of my way to buy the highest quality books even if it costs me a little extra. I only received my great condition book (out of several orders where I chose the highest quality option) one time. After a fourth sorely disappointing order I just stopped ordering there altogether. I was paying extra money and still getting poor quality items time after time. If it had been a one time thing, an accident, that would have been totally fine. But this just kept happening.
Over the years I have had books here and there that have arrived slightly damaged and I was OK with that. Lately, they have allowed too many terrible copies to be shipped out. This is the second in a month I have received (Before The Darkness Falls) with the cover almost completely detached. I seriously doubt I'll be using their services anymore after this mess.
Ordered 5 Sudoku books and one was not useable. Of the 300 puzzles, only FOUR were not completed. As for the other books, they looked as if a child used them as scribbled books. Not worth it. I bought from Book Outlet in the past, and they sell NEW at same price as thrift books. You just have to be patient because you may have to wait till your book is in stock.
This site is great! I can get books in like new or great condition for less than as quarter of the price that it would cost to buy new. Plus they offer free shipping after a certain amount. I am a book hoarder, so this site is heaven for me.
I was excited to find a site (other than Amazon) where I could buy used books for my grandson. When I received them I was appalled at the condition of 2 of the books. They were terribly dirty with numerous areas of sticky food residue (or at least it looked like food and was various colors). Additionally one of the books that I paid $3.59 for had a price on the back of 99 cents. I feel as though I was ripped off.
I ordered a total of 6 hardcovered books, all very good or like new in quality. Only 3 books fit that description. One book arrived as a severely water damaged paperback (order summary conveniently doesn't state if what I purchased was hardcover or paperback), another 'very good' book arrived without its dust cover and instead had 2 very distinct water rings on the front cover! The final book has never arrived. I submitted 2 claims. One reply they said I'll get a new copy and the other said they were out and I'll get a refund instead since they no longer have the book. But I have no idea which book will be replaced and which will be refunded. They also left previous price tags on one book, showing that they bought the book from value village and then sold it to me for 70 cents more. Not my idea of a great gift that I thought I was getting.
States that they ship via Fedex when they ship USPS standard, so high shipping charges for very long shipping times. When I inquired about the shipment up front in order to avoid delays, they specifically stated that they use Fedex, then sent through cheaper alternative anyways. When challenged on this, they continued to deceive. Buy your books elsewhere.
I ordered a book from here. Gave them title, author, and ISBN # and 2 different times they sent the wrong book. Will never order from this place again. Im not sure if they know what they are doing or if they just throw any book in the mail and collect money. Very bad business!
I've read several positive reviews, but my experience was terrible! I paid for several books and only received one. The books are very cheap, so I didn't lose much of money, but it's very frustrating when I order specific items and they're never shipped to me.
I have ordered from this company on several occasions and have been completely satisfied every time. The products, even though they are used have always been in great shape. Items shipped very fast as well!. Would recommend this company to anyone looking for great used books!
Answer: It sounds like a question you need to ask them directly.
Answer: You should think twice before paying international postal rates and customs fees for used books.
Answer: When this happens, just tell them and they'll give you a refund. Books are sent via USPS, so good luck with a tracking number. Very occasionally they will lose a shipment, and this is not Thriftbooks' fault.
Answer: Library Binding is a term used for books that are in large print.
Answer: I donate my books to the library for their book sale
Answer: I ordered through the ThriftBooks website. They send me an order confirmation email. Then they send me shipping confirmation email with tracking. Shipping confirmation emails may be sent separately for each book if they come from different locations. If you keep track of the emails, you know exactly what the situation is for your order. I have ordered over 30 books, have check on the status often, and had no problems. I'm not sure what happens if you don't have email, but is that a possibility in this day and age? If you ordered by phone, I'm not sure why you didn't call them for the status.
Answer: They do not accept checks or money orders. You need to use credit, debit (cards), or PayPal.
ThriftBooks has a rating of 2 stars from 375 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ThriftBooks most frequently mention customer service, good condition and dust jacket. ThriftBooks ranks 38th among Used Books sites.