The experience on Thrifbooks is mostly good. However, the reason I give it three stars is because prices will fluctuate wildly day to day on the same exact items, sometimes as much as $5-$6 on a certain item. (books are priced according to condition, I am speaking of books of the same condition). Prices over $10 do come with free shipping, but... I have seen items on Ebay, sold from Thriftbooks with free shipping under $10, so that is not fair to those who use Thrifbooks primarily to purchase used books, when they can buy the same book from the same vendor from Ebay and not pay the shipping. Also, You do get points from purchasing from the Website or App, they do add up and you can get a "Free Book". This is Very misleading, you don't get a free book, you get what is basically a $5 store credit, and when you do, expect anything you look up to magically be priced at $5.09 or above, when they were well below the $5 threshold the day before. The books that are under $5 are your usual yard sale fodder and you can probably get it from Ebay for $2-$3 or Salvation Army for even cheaper. Thriftbooks does not sell books cheaper that about $4, no matter what they are. The $5 store credits do not add up and are completely used up whether you use it on a $3.99 book or a $4.99 book, there is no remaining balance if it's under the $5. I would be much more useful if you could add up your $5 "free book" (store credit) to purchase books that are more money, for instance three $5 "free Book" (store credits) could be used to buy a $15 book, that is not available however to use in that way on Thriftbooks, the whole "Free Book" is misleading in this sense. Also, make sure you do your homework before purchasing a book You want. I am shocked to see books sometimes priced well over the price you pay on Amazon or from The publisher. I am speaking of currently available books that may be on Thriftbooks as used for over $20, and I check the publisher and they have it in stock new retail for $12 to $15. All this said, I do enjoy searching for books on Thriftbooks, I have gotten may good deals, but I also find myself on AbeBooks, Amazon, and Ebay just as much when searching for a particular item. The free shipping is nice and they may be sometimes a deal breaker when price comparing with other websites who may have the book for cheaper but you have to pay $5.99 for shipping. A bidding option would be a nice feature, but I realize it would probably not be feasible. The "Free Book" perk is not worth it by itself, there simply is no reason to want it for what you can use it for and I would possibly find it more useful if you could; 1. Carry a balance on your Free book rewards (not use it up all at once), 2. Add up your Free book rewards to purchase more expensive books. Prices are usually good, but can be deceptive because they fluctuate wildly for no determinable reason. Customer service has been pretty good; I have received books that have had water damage, ripped bindings, etc. and they have quickly resolved my issues with those orders.

John Dayter <*******@gmail.com>
9:59 AM (20 minutes ago)

To Sales
You can give me my money back.

Thats what you can do.

I could have read those books in the time it takes to have them shipped.

I can send a note from Texas to New York and it gets there in 4 days.

Nothing should take 3 $#*!ing weeks to be shipped in the US.

I could have probably walked to Georgia and back in that time.

I am NOT Satisfied... and I want my money back.

John

On Wed, Jul 22,2015 at 9:48 AM, Sales <*******@thriftbooks.com> wrote:
## Reply ABOVE THIS LINE to add a note to this request ##

Thriftbooks - Request Updated View complete request history

Hello John,
Thank you for your email. Your order shipped on 7/10/2015 to the address you provided at the time you placed your order. Your DHL Global Mail tracking information can be viewed here:

Atlanta shipment: http://webtrack.dhlglobalmail.com/?id=2720&trackingnumber=**************

Portland shipment: http://webtrack.dhlglobalmail.com/?id=2720&trackingnumber=**************

Please note that your order was shipped via DHL GlobalMail to be tendered to the USPS distribution hub nearest you for final delivery. Delivery time is 4 to 14 business days.

I hope this information helps. Please let me know if I may be of further assistance.

Regards,

Kevin

Thrift Books | Green Earth Books | Motor City Books | Atlanta Book Company | Blue Cloud Books | Yankee Clipper Books | Books Squared | Silver Arch Books | Free State Books | Sierra Nevada Books

John Dayter - *******@gmail.com - Tue, Jul 21,2015, 11:45 AM

---------- Forwarded message ----------
From: John Dayter <*******@gmail.com>
Date: Tue, Jul 21,2015 at 1:42 PM
Subject: Fwd: Order #*******
To: Sales <*******@thriftbooks.com>

I want my money back...

Order #*******

---------- Forwarded message ----------
From: John Dayter <*******@gmail.com>
Date: Tue, Jul 21,2015 at 8:07 AM
Subject: Order #*******
To: Sales <*******@thriftbooks.com>

Yeah,

I want a refund for this order.

The order was made on 7/8.
It is now 7/21 and I have yet to receive it.
The tracking stops after the 15th.

I am not waiting any longer I want my money back.

John Dayter