TheUnlockingCompany
This company’s rating is currently unavailable.
Fairly fast turn-around on request, and it worked perfectly! I really do not have much more to say than that, but need to make the minimum word count.
You guys are awesome. It didn't take long after I paid to receive my email requesting the info. They had me unlocked and ready to go in like 24 hrs. Super friendly too! I completely recommend.
Thank you Leslie, we appreciate you trusting us with your unlocking needs. Please do not hesitate to contact sales@theunlockingcompany. Com if you need anything else
I have been attempting to get a TracPhone purchased Samsung Galaxy A21 phone unlocked for almost two months now. I have paid two fees now pushing $50 and still do not have a working phone. I have been promised over and over but these guys are far from experts. The only thing I regret more than requesting their services is ever buying a locked Trac Phone in the first place. I hope I live long enough to see this complete waste of technical talent spent locking phones made illegal. I WILL NEVER BUY OR USE A LOCKED PHONE AGAIN!
Hello Russell, I am sorry you are having trouble unlocking the device, these devices can be difficult to unlock, and we are more than happy to provide further assistance with the software unlock method (can be done same day) or the unlock code method (dial #TFUNLOCK# (#83865625#) to access the TFUNLOCK Menu) or Refund the purchase in full, please email sales@theunlockingcompany. Com for help
Paid the $27.99 to get phone unlocked. A couple of days go by, and I get an email that they were uncuccessful and needed more money to unlock the phone. If the whole website was written with these chances or percentages, I wouldn't have felt scammed. I'm sure it is in the fine print, but if they keep it there, their reviews will end up reflecting the bad experiences.
I am sorry Nacho if you feel that you were scammed in anyway. There is always a chance of an unlock being unsuccessful at the 27.99 price point. We simply provide you an alternate option or refund the purchase
Took only a few days to complete my request, and any delays were from my side replying to the Rep's questions.
We appreciate your patience Andrew, happy we were able to get your phone up and running on a new carrier
They have a scam setup. Prymid scams believing u gonna have an unlock n find out you gotta pay more like 2xs, and main scam is they dont fully refund u, but store credit so they can scam you more.
Hello Tim, sorry you feel that way, we are simply providing you the best possible option if the 27.99 service is unsuccessful, which we refund if you do not want to proceed. I guarantee we are the cheapest unlock option you will find, and will be happy to provide further assistance if needed
Response time was quik. They were unable to unlock the first go around but succeeded the next opportunity. So glad I was able to find this company.
Happy we could help, sorry we had to use the Premium service to unlock the device, we never like to do that but glad in the end the phone was unlocked. Enjoy!
I have been in the phone business for 10 years now and dealt with a lot of unlock companies. But those s guys are the best!
Thank you Mo, we appreciate the kind words, hopefully we have a customer for life. Please email us if you need any other device unlocked
I was sceptical about this company at first. Very sceptical. But then I spoke to the owner (he emailed me on his own volition) and reassured me that the process was 100% legitimate, fast and I was going to get my entire amount back if it didn't work. I was like *okay...? You must be VERY confident in your work if you're gonna give me the entire amount back.*
So I said, let's do it. There were some setbacks, but they kept me updated through each step and answered all of my questions through countless emails and chats and even offered after sales support.
Needless to say, I'm typing this up from my unlocked phone.
Thank you Mia, I want to first thank you for your patience and taking a chance on us. It was a pleasure working with you and I am glad it all worked out. Enjoy the unlocked phone and please don't hesitate to contact us if you need anything else
The response was fast and I got what I needed. Thank you!
It was a pleasure working with you, please let us know if you need anything else. We are always an email away!
The phone was unlocked like they said in a matter of 6 days. Outstanding services keep up the good work.
Thank you Omar, happy we could help. Please contact us (sales@theunlockingcompany.com) if you need anything else
Fast and easy. Timely response. Friendly. Professional.
Thank you Connie, it was a pleasure working with you!
So, my 1st purchase was schetchy at best! I felt li,e I made a bad mistake on the 1st purchase. On my 2nd it more than seems as if the company is taking advantage of me, making excuses with NO Evidence nor proof of its inability to do what is needed. My faith in the company is ZERO, I'm already letting ppl I know not to use the services, as I've paid money with NO RESULTS JUST EXCUSES Regarding the 2nd device I need unlocked. I n my friends which are in the thousands...including business partners worldwide.
Good morning Samuel, I am confused as to why we have received this review. We sent the unlock emails through the threads we were speaking on to ensure they did not get sent to SPAM. Your first order was placed and unlocked within 2 hours of purchase with the unlock code for your order being 1319026461484935 on September 28th. You then ordered again at which time we had to upgrade and use the Samsung worldwide service which was again unlocked within 15 days of the order and an unlock code of 9627279250702080. I hope this clears things up, and I would be happy to speak to you further via email to help get this resolved as I have sent an email to the 2 different email addresses you used when contacting us.
Worked immediately! Was not a long wait at all and well worth it!
Thank you Jeremy for the kind words, if you have any questions or additional phones to unlock do not hesitate to contact us
The experience is fantastic. I will return and have more devices unlocked.
Thank you Christy, happy we were able to assist, if you have any additional phones please email us and we can check to see if we can unlock before you order!
Overall fantastic experience! Received code in a timely manner, and with exceptional customer service! Highly recommend!
Thank Joshua, it was a pleasure working with you, enjoy the Unlocked device
"They are the scammers! Do NOT trust this company. You can give that money to someone in need rather than giving these to these cheaters. I am not scared of you. Go ahead and block whatever you like to. I don't take BS. You claim a 97% success rate and you can't unlock an iPhone? Really! And YES go ahead and block the IMEI. This is just starting, I am going to make this public everywhere and anywhere I can. The game is on!"
Hello Amit, sorry you had a bad experience, we do not blacklist phones for bad reviews, everyone is entitled to their own opinion. We had not been able to verify you were a customer of our company but are always happy to help if you have any additional questions or concerns. To be clear blacklisting of devices is only for fraudulent orders with the purchase of a stolen credit card.
They answered my questions via email very quickly and the code worked just like they said it would. Definitely recommend them.
Thank you Shelley, it was a pleasure working with you, hopefully we will do business together again soon!
TheUnlockingCompany helped me with my issues promptly and professionally. Their staff reached out to me and answered all of my questions quickly. They were also extremely transparent about their process and made it very easy.
I absolutely would use them again if needed.
Happy we could help get your phone unlocked Sean, enjoy! Hopefully we will do business together again soon
I don't know where the good reviews of this website came from, but my experience with them is terrible and totally a waste of my time, like other unlocking website. I paid my order on Dec 23,2021 and they promised to unlock my phone 1-12 hours with money back guaranteed, if I am not happy. After that, I contacted them many times through email, text and phone calls. No one ever got back to me. I highly suspect the business of unlocking a carrier-locked phone is totally a scam, because other websites also did the same thing. Now, I have call my bank to dispute this charge again. It is a scam, why nobody reported it ever to stop it?
Hello Dennis, sorry you had a bad experience, it was the holidays, services are slower on those times and why we put ESTIMATED time frames, as most times we are well within the time frame but there can be unforeseen delays, your phone was active on account, then came back as unpaid bill, so the payment was refunded after christmas and is already back in your account
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the kind words, if you need any further assistance or another device unlocked please do not hesitate to contact us!