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The Training Room

How would you rate The Training Room?
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Jersey
1 review
3 helpful votes
Follow Rory M.
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The Training room
August 10, 2021

I am currently studying for a level 2 and level 3 personal training course and my tutor Claire always has the time to reply to my messages fast and with helpful and relevant information. The content that is supplied on the website is also in some ways applicable to real life even in the course I'm doing, which it has in-depth and interesting content about the subject as well that will hopefully allow me to progress into a proper career.

Date of experience: August 10, 2021
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Rory,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

GB
1 review
5 helpful votes
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Scam
April 5, 2022

Theirs certificates are waste of time and money, anyone in their rightful mind would benefit more from doing a proper HND, HNC, Cisco certificates or any other. Even self-thought portfolio will give you more than a marking people without a clue regarding software engineering or cyber security.
If you do decide to accept their call they will attempt to scam you for over £2,000 course they can't even answer technical question about and start insulting you and your personal abilities because you don't find their product appropriate. Pure scam company.

Date of experience: April 5, 2022
GB
1 review
4 helpful votes
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Very good
August 11, 2021

I was skeptical at first to sign up to do my course but I have really enjoyed it. The learning platform is brilliant, and my tutor claire leighton always provides me with helpful feedback on my work! Definitely dont regret this course!

Date of experience: August 11, 2021
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Jade,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

GB
1 review
2 helpful votes
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Excellent tutor!
August 16, 2021

My E-learning experience with Nick Hewett was excellent. Nick's communication was spot on with no room left for doubts.
I'm extremely pleased with my tutor's teaching skills, making complicated subjects easier to understand.
Much appreciated Nick.
Best wishes
J. M.

Date of experience: August 14, 2021
TheTrainingRoom -. The Training Room Rep
over a year old

Hi there,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

GB
1 review
2 helpful votes
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PT course
August 18, 2021

My course was fantastic and so detailed, I've learned so much with the training room and feel like I can apply my knowledge now. I've thoroughly enjoyed it and I also feel like I have a new sense of appreciation for what the body can do and the processes to achieve certain goals with health/body. The tutors and staff are excellent and really go above and beyond to help and support you in any way. My tutors Luke Crossley (previously Dan Riley) both are really passionate, dedicated and highly skilled. They are always there to answer any questions swiftly and they are also extremely happy to help even after the course has finished! I would 100% recommend this course as it is abundant in quality! Thankyou to all :)

Date of experience: August 18, 2021
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Dee,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

GB
1 review
2 helpful votes
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Careers Help
August 25, 2021

Beth has been really helpful in revising my CV. She has forwarded this to Prospero who have already been in contact with me. They are now actively looking for a suitable position in my local area. Thank you for all your help.

Date of experience: August 25, 2021
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Julie,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

Lithuania
1 review
4 helpful votes
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Amazing!
August 10, 2021

Great in depth course of everything you need to know to feel comfortable and confident in becoming a successful Personal Trainer. My tutor Liz Shaw is engaging and very patient! Quick replies to any questions or concerns you may have about the course. Overall a fab experienc!.

Date of experience: August 9, 2021
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Gintare,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

GB
1 review
2 helpful votes
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Biggest Regret
June 1, 2022

I signed up to the training room after university because I didn't wanna go straight into my masters, few days after signing up I realised that I don't need the qualifications from training to become a TA. I called them and the lady was like you are in the timeframe to cancel the course but you will still have to pay £1300. I was like huh? Why would I want to pay for something and not benefit from it. A year later I'm doing TA at a college and they even offered the course for free, a course Im paying £1300 for. To make it worse I'm still paying. I regret it so much.

Date of experience: June 1, 2022
GB
1 review
4 helpful votes
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Level 3 PT Course
August 10, 2021

I really enjoyed the Level 3 PT course, it flowed nicely on from the L2 course. The course has a good balance of sports science and behaviour change content, which helps to get a good understanding of the different challenges a PT has with a variety of client goals. Claire Smith is always on hand to help when required, and offers good feedback on each module.

Date of experience: August 9, 2021
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Alex,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

GB
1 review
2 helpful votes
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I am currently studying Level 3 supporting teaching and learning assistant certificate.
The content of course is helpful for teaching assistant career. My tutor is Claire, she is always there when I need help. And she gave a detailed comment on the assessment, she is supportive and helpful.

Date of experience: August 17, 2021
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Qiaoya,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

GB
1 review
5 helpful votes
Follow Rachel L.
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I signed up for a course with TR a few years ago, was told by staff it was an accepted qualification in Scotland.
Turns out it was NOT.
Unfortunately by the time I found this out I had bypassed the timeframe to withdraw from my contract.
They then denied telling me that blaming me for not checking.
A few more months and we will have paid it off and having nothing to show for it.

STAY AWAY FROM THEM!

I'd rate 0 stars if I could

Date of experience: July 29, 2022
AE
1 review
2 helpful votes
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I successfully completed the Active IQ Level 3 Diploma in Gym Instructing and Personal
Training through The Training Room. I opted to complete the online course with support from an assigned tutor (Claire Smith). Training materials provided both online and from Claire were relevant and current. I was able to work at my own pace without any pressure, timelines were agreed and worked towards with regular check-ins with Claire to ensure I stayed on track. Any communications (emails or zoom meetings) or submission of course work were responded to in a timely manner and feedback given which was positive and constructive. A big thanks to Claire for believing in me and supporting me on this journey! :)

Date of experience: October 10, 2021
GB
1 review
5 helpful votes
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Don't give them money
January 31, 2021

I signed up for teaching assistant course level 3 in 2019, but the login they gave me didn't work, when I rang, I was told to wait for another. Despite the fact that I routinely checked in and kept asking if I could actually access my course, I was fobbed off again and again and now I'm stuck paying their £1300 loan for a course that I have yet to even see.
You will spend your time chasing people up and trying to get hold of people while they try their best to ignore you.

Date of experience: January 31, 2021
TheTrainingRoom -. The Training Room Rep
over a year old

Hi there,

We are sorry to hear that you had difficulties with accessing your course.

The Training Room do resend access details to any of our students who have lost their access details on multiple occasions if required. In the event that you still had difficulties, this should have been raised to our Customer Services Team to review this in more detail for you to provide you with a resolution at the time.

Please do contact our Customer Services Team on customerservices@thetrainingroom.com to review this further for you. Regrettably with out your name being visible on this review, we are unable to locate your details to provide more details here.

Kind regards,
The Training Room

GB
1 review
6 helpful votes
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So far, so good!
August 7, 2021

Really been enjoying my personal training course so far. Covered all the basics, and then goes on to more details with examples.

Brilliant style of learning, with great tutor support, especially Liz Shaw who is in supporting me through my course.

Date of experience: August 5, 2021
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Taylor,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

GB
1 review
15 helpful votes
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Disappointed
February 1, 2020

Disappointed that they don't take each case individually. Expected a little more communication regarding my situation and annoyed at getting the same response when they haven't listened to what I have to say. They boast a high review on trustpilot but after looking here its clear most the reviews are fake. Very disappointed

Date of experience: February 1, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Danica,

I can see that you have been in contact with our Customer Services Team regarding your situation and can see that they have responded to you and have given you support. If you remain unhappy with the support they have provided to you, please contact them again.

Kind regards,
The Training Room

GB
1 review
5 helpful votes
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Pretty good
May 24, 2018

In all fairness, I have found the opposite to what the majority seem to be saying. Signing up was a bit tedious but after that point - Ive loved it. Received a phone call very quick from the career support team who were very informative and nice and Im 6 weeks into training to become a trained professional in health and social care. So far so good. Will keep you posted but overall, loving it...

Date of experience: May 24, 2018
GB
1 review
10 helpful votes
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AMAZING
March 8, 2020

Absolutely LOVED this course. Had the best tutor in the world Luke. He explained things so simply and made the second language of anatomy&physiology so much easier to understand. I will be pushing any friends of mine interested to go through this company because it's organised, easy to follow and jam packed of everything needed to know to be successful. Very excited to get started now into looking for a job in my home town of Nottingham :)

Date of experience: March 7, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Heather,

Thank you for taking the time to leave a review. We'll be sure to pass on your comments to Luke!

Kind regards,
The Training Room

GB
1 review
9 helpful votes
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The support I received from my tutor Luke was outstanding. He was prompt and very detailed when replying to queries regarding my coursework or assessments. Nothing was too much trouble! I have really enjoyed doing the course and the extra CPD courses that were also included. I don't want my learning to stop here, no doubt I will use the training room again for further education in the future.
A massive thank you to Luke for all of your help, patience and support, it was greatly appreciated.

Date of experience: March 2, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Lydia,

Thank you very much for taking the time to leave a review. We'll be sure to pass on your kind comments to Luke!

Kind regards,
The Training Room

GB
1 review
2 helpful votes
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Online course
August 16, 2021

I find the online course well organize and with lot of information, what make it easier is the help from Claire Smith, any time I email her she will replay very quickly and give you good advice and Claire is there all the time to help.

Date of experience: August 15, 2021
TheTrainingRoom -. The Training Room Rep
over a year old

Hi there,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

GB
1 review
14 helpful votes
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Will take your money and offer little to no assistance. Always had to chase my tutor, he had even lost my exams. Complaints team couldnt have cared less and tried to sell me another course. Do not use this company if your panning on e-learning for sure. I have spoken with some PTs and all have said they know someone who had a bad experience with this company.

Update the reduced priced course they offered me was not actually reduced at all. Cannot be trusted.

Date of experience: September 14, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Dale,

Thank you for leaving a review.

We are sorry to hear that you have been disappointed with the service provided to you from 2014 to 2017 and can see that you have been in touch with our Customer Services Team regarding your concerns.

As this had occurred some time ago, it is difficult to be able to provide you with a resolution as this hadn’t been raised at the time of you undertaking the course. If your concerns had been raised at the time, this would have enabled our Customer Services Team the opportunity to support you with the completion of your course at the time of your training.

Kind regards,
The Training Room

Overview

The Training Room has a rating of 2.3 stars from 140 reviews, indicating that most customers are generally dissatisfied with their purchases. The Training Room ranks 200th among Job Training sites.

service
38
value
38
shipping
1
returns
2
quality
38