• The Training Room

The Training Room

Overview

The Training Room has a rating of 3.56 stars from 139 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Training Room most frequently mention full time, career support, and liz shaw. The Training Room ranks 9th among Job Training sites.

  • Service
    42
  • Value
    43
  • Quality
    42
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What reviewers want you to know

Positive highlights

  • My experience with the training room was intense, but a lot of fun.

Critical highlights

No critical highlights yet

How would you rate The Training Room?
Top Positive Review

“The Training room”

Rory M.
8/10/21

I am currently studying for a level 2 and level 3 personal training course and my tutor Claire always has the time to reply to my messages fast and with helpful and relevant information. The content that is supplied on the website is also in some ways applicable to real life even in the course I'm doing, which it has in-depth and interesting content about the subject as well that will hopefully allow me to progress into a proper career.

Top Critical Review

“Dishonest marketing”

Claire H.
1/20/21

They were advertising on a job vacancy site recruiting for a trainee physical trainer near to where I lived. The webpage said nothing more about the job and asked for my name, phone, email and I booked in a call for a call back. Turns out there is no such job. The fast talking salesman was actually just wanting me to buy a course from them. Incredibly dishonest marketing.

Reviews (139)

Rating

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Reviews that mention popular keywords

training room (48)
Thumbnail of user rorym83
1 review
3 helpful votes
August 10th, 2021

I am currently studying for a level 2 and level 3 personal training course and my tutor Claire always has the time to reply to my messages fast and with helpful and relevant information. The content that is supplied on the website is also in some ways applicable to real life even in the course I'm doing, which it has in-depth and interesting content about the subject as well that will hopefully allow me to progress into a proper career.

Service
Value
Quality
Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Rory,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

Thumbnail of user tristrumb
1 review
0 helpful votes
February 17th, 2021

So, before the first national lockdown I was told I would receive an "free" extension to pass my level 3 PT as failure to pass before my cut off date was due to circumstances outside my control, (covid). A month into coming out of lockdown, I was assigned a slot to complete my practical. I took and passed my practical, to then be told I wasn't given an extension in the first place and now if I wish to continue, I'd need to pay for the extension. I was not and am not willing to pay for the very thing I was told I would receive for free in the first place, and especially after paying £3500. After completing my practical, a few emails being sent and confusing correspondence between myself and their office, I get told everything is fine, I've passed. I have been given a provisional certificate to prove I have been given the pass which was given by my tutor. 5 months later, I'm still waiting for my proper qualification certificate that once again I have been told I'll get, it'll take abit of time.

Service
Value
Quality
Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Tristram,

Thank you for leaving a review.

We are sorry to hear that you have been requested to pay an extension fee to enable you to take your exams. Upon review of your details, you had undertaken a Personal Training course that came with a 3 year training guarantee which had expired just before the first lockdown had been implemented. We have provided you with a practical assessment in light of the pandemic as advised in your review and are pleased to confirm that you have passed the course.

We apologise about the delay and will be looking into this in more detail to get this resolved for you.

Kind regards,
The Training Room

Thumbnail of user mikec1820
1 review
5 helpful votes
August 10th, 2021

As part of the over 60 demographic, commencing a fitness course as a senior citizen during the Covid19 pandemic was always going to be a challenge... thanks to the skill and professionalism of my tutor Claire Smith at TTR however, I have been able to gain my Level 3 Personal Trainer qualification. She is a credit to both TTR and the Health & Fitness industry generally, with her experience and empathy shining through constantly.

Products used:
Course training material

Service
Value
Quality
Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Mike,

Thank you for taking the time to leave a review. We'll be sure to pass your comments onto Claire!

Kind regards,
The Training Room

Thumbnail of user cindyh843
1 review
5 helpful votes
August 7th, 2021

The course has given me loads of information so far and everything is laid out in a way that is easy to understand! My tutor Claire has been brilliant! She is quick to respond to emails when help is needed and you can tell she is passionate about what she does! :) would recommend the training room to friends and family due to my own personal pleasant experience with you guys!

Value
Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Cindy,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

Thumbnail of user heatherw374
1 review
10 helpful votes
March 8th, 2020

Absolutely LOVED this course. Had the best tutor in the world Luke. He explained things so simply and made the second language of anatomy&physiology so much easier to understand. I will be pushing any friends of mine interested to go through this company because it's organised, easy to follow and jam packed of everything needed to know to be successful. Very excited to get started now into looking for a job in my home town of Nottingham :)

Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Heather,

Thank you for taking the time to leave a review. We'll be sure to pass on your comments to Luke!

Kind regards,
The Training Room

Thumbnail of user nathanw314
1 review
5 helpful votes
August 2nd, 2021

I am near completion on my TQUK level 3 course, and I have completed my 50 hour placement period along with my CV being full reviewed and checked before it being sent off to corporate partners.
So far everyone on this course has been extremely helpful in my kick starting my career, the tutors and career support advisors have been great amazing at guiding me into what specific routes to go down!

Hoping to hear back from the corporate partners soon!

Service
Value
Quality
Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Nathan,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

Thumbnail of user zacb20
1 review
10 helpful votes
May 10th, 2020

I enrolled with the Training Room to gain my Level 3 PT via the online learning. Luke my tutor was very good and supported me through out my course. I had 3 years to finish the course which really help as I had a car accident 6 months in to it which held me back for over a year and most other providers only give you 2 years.
I really did enjoying attending the CPD course as they was fun and Nick at the London Academy made me feel at ease when doing my exams.

Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Zac,

Thank you very much for taking the time to leave a review. We'll be sure to pass on your comments to Luke and Nick!

Kind regards,
The Training Room

Thumbnail of user alexl811
1 review
4 helpful votes
August 10th, 2021

I really enjoyed the Level 3 PT course, it flowed nicely on from the L2 course. The course has a good balance of sports science and behaviour change content, which helps to get a good understanding of the different challenges a PT has with a variety of client goals. Claire Smith is always on hand to help when required, and offers good feedback on each module.

Service
Value
Quality
Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Alex,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

Thumbnail of user paulm2826
1 review
8 helpful votes
July 29th, 2021

A great course provider used for my Level 3 Certificate in Supporting Teaching and Learning in Schools. My tutor was extremely supportive, particularly through the challenges of getting my course done whilst in full time employment and Covid-19 restrictions, and her feedback was always constructive. I have enjoyed completing this course and have already committed to more education units to top up my knowledge base.

Products used:
Level 3 Certificate in Supporting Teaching and Learning in Schools.

Service
Value
Quality
Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Paul,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

Thumbnail of user taylorp203
1 review
6 helpful votes
August 7th, 2021

Really been enjoying my personal training course so far. Covered all the basics, and then goes on to more details with examples.

Brilliant style of learning, with great tutor support, especially Liz Shaw who is in supporting me through my course.

Service
Value
Quality
Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Taylor,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

Thumbnail of user lydiam102
1 review
9 helpful votes
March 2nd, 2020

The support I received from my tutor Luke was outstanding. He was prompt and very detailed when replying to queries regarding my coursework or assessments. Nothing was too much trouble! I have really enjoyed doing the course and the extra CPD courses that were also included. I don't want my learning to stop here, no doubt I will use the training room again for further education in the future.
A massive thank you to Luke for all of your help, patience and support, it was greatly appreciated.

Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Lydia,

Thank you very much for taking the time to leave a review. We'll be sure to pass on your kind comments to Luke!

Kind regards,
The Training Room

Thumbnail of user claireh190
1 review
15 helpful votes
January 20th, 2021

They were advertising on a job vacancy site recruiting for a trainee physical trainer near to where I lived. The webpage said nothing more about the job and asked for my name, phone, email and I booked in a call for a call back. Turns out there is no such job. The fast talking salesman was actually just wanting me to buy a course from them. Incredibly dishonest marketing.

Tip for consumers:
I’d advise caution as they are dishonestly saying they have a job vacancy when there is no job and they want you to buy a course from them.

Products used:
None

Service
Value
Returns
Quality
Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Claire,

Thank you for your feedback regarding The Training Room.

We do not appear to have any records of you being a student of ours. The comments you have made regarding the advert you had seen do not appear to be entirely true. All of the adverts The Training Room have do provide details of roles available once a training course had been completed and give the option for any applicant to provide their details and to receive further information about the courses which then lead to the jobs available.

Kind regards,
The Training Room

Thumbnail of user cp355
1 review
3 helpful votes
April 5th, 2022

Theirs certificates are waste of time and money, anyone in their rightful mind would benefit more from doing a proper HND, HNC, Cisco certificates or any other. Even self-thought portfolio will give you more than a marking people without a clue regarding software engineering or cyber security.
If you do decide to accept their call they will attempt to scam you for over £2,000 course they can't even answer technical question about and start insulting you and your personal abilities because you don't find their product appropriate. Pure scam company.

Service
Value
Quality
Thumbnail of user peterb1698
1 review
5 helpful votes
August 5th, 2021

Very detailed course covering all areas related to exercise, there is a lot to learn here. Don't let this put you off though, it is fun and best to take it module by module and every module you complete is a step towards finishing it. Claire Smith, online tutor, also very knowledgable and will guide you through each step. You will also learn about anatomy and nutrition, in some detail. I've done most the course but still have few things to do and am looking forward to finishing it, hopefully this year.

Products used:
online course

Service
Value
Quality
Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Peter,

Thank you for taking the time to leave a review. We'll be sure to pass your comments onto Claire!

Kind regards,
The Training Room

Thumbnail of user natalim12
1 review
2 helpful votes
February 19th, 2020

I enjoyed my course at the training room, although online learning is very hard for this type of class. Luckily for me I had a great tutor and also I have vast experience with the subject before the course. If you are new to exercise and forms, health etc then maybe you should have the class course. My tutor Luke was very nice and responsive, but again there is just so much one can do for a student via email.

Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Natali,

Thank you for taking the time to leave a review and we'll pass your feedback onto the relevant department.

Kind regards,
The Training Room

Thumbnail of user zohraj2
1 review
3 helpful votes
July 29th, 2021

I have recently completed Leve 3 course with training room and had good experience. I was pleased and thankful for allowing extra time to complete course as it included placement to complete and Covid situation made it difficult to source placement. Special Thanks to my tutor Megan Ackrell for supporting and always being there for answering queries.
It's personal choice to go for online courses or attend face to face lectures but I felt in person would be better option as here you miss the connection and feels left alone through progression of course.

Tip for consumers:
Be sure if online course is the right option for you if course is for career building aspects.

Products used:
Teaching Assistant Course

Service
Value
Quality
Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Zohra,

Thank you for taking the time to leave a review.

Kind regards,
The Training Room

Thumbnail of user gintarev1
1 review
4 helpful votes
August 10th, 2021

Great in depth course of everything you need to know to feel comfortable and confident in becoming a successful Personal Trainer. My tutor Liz Shaw is engaging and very patient! Quick replies to any questions or concerns you may have about the course. Overall a fab experienc!.

Service
Value
Quality
Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Gintare,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

Thumbnail of user bc212
1 review
5 helpful votes
January 31st, 2021

I signed up for teaching assistant course level 3 in 2019, but the login they gave me didn't work, when I rang, I was told to wait for another. Despite the fact that I routinely checked in and kept asking if I could actually access my course, I was fobbed off again and again and now I'm stuck paying their £1300 loan for a course that I have yet to even see.
You will spend your time chasing people up and trying to get hold of people while they try their best to ignore you.

Tip for consumers:
Don't bother.

Products used:
None, because they wouldn't give me the access

Service
Value
Returns
Quality
Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi there,

We are sorry to hear that you had difficulties with accessing your course.

The Training Room do resend access details to any of our students who have lost their access details on multiple occasions if required. In the event that you still had difficulties, this should have been raised to our Customer Services Team to review this in more detail for you to provide you with a resolution at the time.

Please do contact our Customer Services Team on customerservices@thetrainingroom.com to review this further for you. Regrettably with out your name being visible on this review, we are unable to locate your details to provide more details here.

Kind regards,
The Training Room

Thumbnail of user louisef42
1 review
23 helpful votes
May 16th, 2018

The training room was amazing at signing me up, nothing, literally nothing, was too much; I received regular calls, so many that I actually recognised the number on my mobile, to find out how things were going, did I need any further information and/or assistance.
I have actually never written a review in my life but if I can help prevent anyone from making the same mistake I made, then it is worth it. THERE IS NO GRACE PERIOD IF YOU HAVE LOGGED ON. It would appear that there are no extenuating circumstances which allow you to withdraw, even within the first 14 days, if you have logged on, so if the cost of the course is in anyway a money breaker, think twice and read the terms and conditions fully.

Thumbnail of user stevenc1529
1 review
5 helpful votes
August 5th, 2021

I'm currently studying my personal training level 2/3 with the training room and so far they have been nothing but great i have felt at ease from the start there was no pushing me into extra course material everyone I have spoken too has been so helpful.
My tutor Claire Smith has been fantastic so helpful and has been replying too my emails quicker than expected absolutely no complaint highly recommend

Service
Value
Quality
Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Steven,

Thank you very much for leaving a review!

Kind regards,
The Training Room

Thumbnail of user deen93
1 review
2 helpful votes
August 18th, 2021

My course was fantastic and so detailed, I've learned so much with the training room and feel like I can apply my knowledge now. I've thoroughly enjoyed it and I also feel like I have a new sense of appreciation for what the body can do and the processes to achieve certain goals with health/body. The tutors and staff are excellent and really go above and beyond to help and support you in any way. My tutors Luke Crossley (previously Dan Riley) both are really passionate, dedicated and highly skilled. They are always there to answer any questions swiftly and they are also extremely happy to help even after the course has finished! I would 100% recommend this course as it is abundant in quality! Thankyou to all :)

Products used:
Training course

Service
Value
Quality
Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Dee,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

Thumbnail of user jadec86
1 review
4 helpful votes
August 11th, 2021

I was skeptical at first to sign up to do my course but I have really enjoyed it. The learning platform is brilliant, and my tutor claire leighton always provides me with helpful feedback on my work! Definitely dont regret this course!

Service
Value
Quality
Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Jade,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

Thumbnail of user joelp193
1 review
13 helpful votes
January 4th, 2021

I think its time to all come together and sign some sort of a petition to get this company shut down. Constantly I see them mistreating, misleading and misrepresenting people. 2021 is a new year, this company should be closed down. Its so easy for companies such as The Training Room to lie about what is included, free extras etc and then refuse them to you once you have signed up.

AVOID

Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Joel,

Thank you for taking the time to leave a review, however your comments here are completely unfounded and have been proven to be fictitious by not only The Training Room but an independent third party investigation service.

The Training Room have been successful in supporting our students with their studies which has led to them being able to start a new career.

Kind regards,
The Training Room

Thumbnail of user andyl338
1 review
8 helpful votes
February 26th, 2020

Did this course full time and whilst a little confused over information sent pre course, once the course was underway it all made perfect sense. Big recognition to tutor on this "Hasit Jethwa" who was great at guiding us through the various stages and coaching us in the gym environment. It is intense and if you are not used to studying then clear your diaries as its 6+ weeks of intense work but massively rewarding to qualify Level 2 and 3 Gym Instructor and Personal Trainer.

Thumbnail of user lukeh64
TheTrainingRoom -. – The Training Room Rep

Hi Andy,

Thank you for taking the time to leave a review. It's great that you found the course and studying to be rewarding! We'll be sure to pass on your kind feedback to Hasit!

Kind regards,
The Training Room

Thumbnail of user rachell1108
1 review
4 helpful votes
July 29th, 2022

I signed up for a course with TR a few years ago, was told by staff it was an accepted qualification in Scotland.
Turns out it was NOT.
Unfortunately by the time I found this out I had bypassed the timeframe to withdraw from my contract.
They then denied telling me that blaming me for not checking.
A few more months and we will have paid it off and having nothing to show for it.

STAY AWAY FROM THEM!

I'd rate 0 stars if I could

Tip for consumers:
Stay away from TTR

Service
Value
Quality

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3.6
139 reviews
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