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The Training Room

How would you rate The Training Room?
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GB
1 review
1 helpful vote
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Well Worth
June 8, 2018

I am very pleased to meet with training room. I have experienced high quality very well organized training. Yes it was hard, yes I had to learn, but i gained good knowledge and good skill. I honestly can say just a best about them. By the help of the carrier support team I have already got a job. I am very happy and satisfied. I can recommend to any one with a good commendation. Training room as a venue of excellence and good success.

Date of experience: June 8, 2018
GB
1 review
3 helpful votes
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Run Away
January 10, 2023

Be very careful. They fill the students up with false promises. Once they have you hooked your then paying for a course that's truthfully only worth £600 if that. Not thousands.

My journey with them hasn't been great. I was desperate for a new tutor and one that could help me more with my study's as this course was very new to me and they personally didn't give me a new tutor although I had evidence to showcase that my tutor wasn't helpful at all. After they felt like he was the best tutor for me but I have evidence to show that he wasn't. The company is now in administration, that Tutor is now made redundant! I found this out a month later when I don't hear back from my old tutor and then they tell me a month down the line I have a new tutor after sitting in dark for a month with no help from the tutor or from the company. I raised awareness to them that I want to cancel my payments as the service is poor and I felt like they breach contact due to abandonment of a student. They told me no I have to still make payments. So now I have ombudsman looking into this, I also ask to put payments on hold while ombudsman do this and the response was also no.

I wish I read reviews in more details before signing on

Such a scam. They will response back to this stating that they done so much to help me and have been very responsive and helpful but it just a smoke screen.

Date of experience: January 10, 2023
GB
1 review
3 helpful votes
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Looking at not so great reviews and I really couldn't disagree more. If you want a company that gives you opportunities and a fast learning process then the training room fulfils that.
I'm so happy with the process and professionalism that comes with training room. I have learnt so much in such a short space of time and feel very accomplished and motivated.

Daniel Reilly has honestly enhanced my training and learning in a motivating and enjoyable way. His knowledge and wisdom outside the curriculum, has helped my understanding of the business and the industry which I was quite nervous about. Massive thank you goes to him!

Very excited to start my career with ease that I had great, quality training.
If you apply yourself and work hard with the learning tools and the supportive instructors like Daniel Reilly then you have found the perfect company to do that.

Date of experience: April 17, 2019
GB
1 review
3 helpful votes
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Support
August 10, 2021

Such a great support from the training room especially with my tutor Claire Smith, has been so so helpful and never stops helping me and supporting me with my assignments couldnt of picked a better tutor thank you so much.

Date of experience: August 9, 2021
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Elliemae,

Thank you for taking the time to leave a review! We'll be sure to pass your comments onto Claire.

Kind regards,
The Training Room

GB
1 review
17 helpful votes
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Avoid
August 31, 2019

Seriously recommend avoiding the training room!
I attended the Personal Training course years ago and due to one of their tutors leaving the company with our "exam results" apparently, they couldn't give us the qualifications.
Afterwards there was a weak attempt to rectify everything but they wasn't really bothered, I mean in the end not only did I never receive any qualifications from them but I was also £3000 out of pocket!
If your thinking of a Training course go with another company!

Date of experience: August 31, 2019
Singapore
1 review
10 helpful votes
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LeveL 2 & 3 PT
May 10, 2020

I enrolled with the Training Room to gain my Level 3 PT via the online learning. Luke my tutor was very good and supported me through out my course. I had 3 years to finish the course which really help as I had a car accident 6 months in to it which held me back for over a year and most other providers only give you 2 years.
I really did enjoying attending the CPD course as they was fun and Nick at the London Academy made me feel at ease when doing my exams.

Date of experience: May 10, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Zac,

Thank you very much for taking the time to leave a review. We'll be sure to pass on your comments to Luke and Nick!

Kind regards,
The Training Room

GB
1 review
4 helpful votes
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Brilliant Tutor
February 16, 2020

I'm basing my review on my fantastic tutor Amanda, who has been amazing at helping me through my level 3 personal training. I was assigned Amanda following a very disappointing experience with my initial tutor where the level of communication was very poor. Unfortunately it took 5 weeks of complaining and countless phone calls BUT once I moved tutors I quickly sailed through my course and have already got a job as a PT. I would strongly recommend opting to do the course from an academy (if possible) instead of online as initially I did have to do a lot of chasing. I also think it's pot luck as to what tutor you get assigned to. I definitely don't think I would have qualified so fast if I hadn't stuck to my guns and complained but equally this shouldn't have to happen in the first place! Thank you Amanda for being so sufficient and helpful!

Date of experience: February 15, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Georgie,

Thank you for taking the time to leave a review. It's really great news that you were able to do so well with Amanda - and it's incredible that you've already landed a job! Congratulations

Seychelles
1 review
9 helpful votes
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I spoke with one of the representatives on the phone over a week ago regarding the cancellation of my place on the personal trainer course commencing in April. After sending multiple emails and phone calls with no reply...
I was told that if I cancelled before 14 days of the initial payment ( which I did) than I would get a full refund which still has not been credited back onto the account.
When booking I was told that the deposit for the course was £200 but in fact £289.85 was removed from the account with no recepts with I was told would be forwarded on to me.
I have send numerous emails with no reply.
We have spoken with the bank and shall be taking this further!

Date of experience: March 8, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi there,

We are sorry to hear this, please can you contact our Customer Services Team at your earliest convenience on customerservices@thetrainingroom.com so that this concern can be reviewed in more detail for you.

Kind regards,
The Training Room

GB
1 review
1 helpful vote
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The course was really interesting and helped me to learn how to apply knowledge effectively to train clients in the future. It also highlighted the expectations of the business aspects of personal training.

Date of experience: October 29, 2018
GB
1 review
5 helpful votes
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L3 personal training
February 20, 2020

I just completed my level 2 and 3 Personal Training at Birmingham Academy. The fast track course was full on but I learnt a lot of interesting and relevant things in this short time. Hasit Jethwa was a great tutor, he was very knowledgeable and made the course material engaging and easy to understand.

Date of experience: February 19, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Katie,

Thank you for taking the time to leave a review. We'll certainly pass on your comments to Hasit!

Kind regards,
The Training Room

GB
1 review
5 helpful votes
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When i signed up for this course, i was quite nervous. I was very new to this field of education.
When i was assigned with Kerry as my tutor, it was a instant bonding.
She is the best tutor i could have. She is always there to encourage me when i need that little extra push to achieve my goal. She is doing a amazing job. I can not thank her enough. Thank you Kerry.

Date of experience: February 18, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Krishna,

Thank you for taking the time to leave a review. We're so glad you're so happy with the level of tutor support received!

We'll certainly pass on your comments to Kerry and be sure to keep us updated on your journey

GB
1 review
8 helpful votes
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Did this course full time and whilst a little confused over information sent pre course, once the course was underway it all made perfect sense. Big recognition to tutor on this "Hasit Jethwa" who was great at guiding us through the various stages and coaching us in the gym environment. It is intense and if you are not used to studying then clear your diaries as its 6+ weeks of intense work but massively rewarding to qualify Level 2 and 3 Gym Instructor and Personal Trainer.

Date of experience: February 25, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Andy,

Thank you for taking the time to leave a review. It's great that you found the course and studying to be rewarding! We'll be sure to pass on your kind feedback to Hasit!

Kind regards,
The Training Room

GB
1 review
3 helpful votes
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I have had a really good experience doing the personal training course i have learnt so much that i will definitely take with me. My tutor hasit has been great and explained everything really well! Topics i never thought i would understand i now do and i managed to pass my course.

Date of experience: March 14, 2019
TheTrainingRoom -. The Training Room Rep
over a year old

Hi India,

Thank you for the lovely feedback. We are delighted that you had a such a positive experience on your personal training course.

Kind regards,
The Training Room

GB
1 review
21 helpful votes
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This company posts fake job offerings on numerous job listing services (such as jora) pretending to be a trainee position at a programming or developer job. Upon giving them your name and number they call you up and instead try to push you onto their "elearning course"; they tell you they require a £100 upfront (but it's down to £50 for a limited time apparently!) to consider you then they expect over £3,000 for a 3-month course (that, again, is cheaper for a limited time, so choose fast!) Meanwhile, this was all from a posting that claimed to be for a developer position in a town near me. The website for the certificate provider they claim to use doesn't even spell HTML correctly (they spell it HMTL)

Date of experience: June 27, 2017
GB
1 review
2 helpful votes
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The training I received was first class. I feel privileged to be a graduated from such a prestigious and renowned institution as the Training Room and the knowledge and skills I received have helped me to embark in my new career

Date of experience: September 13, 2018
GB
1 review
10 helpful votes
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Expensive mistake
June 10, 2019

After signing up for a course I called and explained to a member of staff that due to personal reasons I did not think I would be able to complete a module let alone the whole course, I was told that I would be sent a document via email to confirm that I would not like to go ahead with the course. After not receiving any documents I assumed this had been cancelled on their end. I NEVER submitted any assignment or used any of the services they have to offer. I have just realised that a monthly sum for this course has still been coming out of my bank. I emailed to explain the situation and was told that as I had a LOOK at the material online a handful of times I will now have to pay £9000. Please do not use this company and if you are considering it please make sure you really ask questions and be aware about what you're getting yourself in to.

Date of experience: June 10, 2019
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Karina,

I can see that you have been in communication with our Customer Services Department who have been looking after you with regards to the concerns you raise here. We would like to note that there are defamatory statements made in this review that are simply not true. If you would like to discuss this further please contact our customer services team at customerservices@thetrainingroom.com.

Kind regards,
The Training Room

GB
1 review
9 helpful votes
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The course I took was the web development and design course and it was fantastic. Just for starting the course I received a free laptop which was a really good bonus. The course it self was great. The tutor who was assigned to me was a great help. I could not have finished the course with his help. Good value for money and I would recommend them to anyone.

From this qualification I now have a job as a software developer and do web design and development in my own time as a freelancer.

Date of experience: April 11, 2018
GB
1 review
4 helpful votes
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This course has been absolutely superb! There's a lot of material provided with this course which is all very interesting and very useful for both before and after the course. The online portal was also great for revision which has been put together very well covering important subjects in depth, with the bonus of interactive questions to test your knowledge.
My course tutor Hasit Jethwa, was extremely helpful and knowledgeable. There was a lot to cover in this course in a very short amount of time, but Hasit was always happy to help, in class, after class and via email. His teaching/delivery of this course was outstanding! Especially due to how much we had to get through!
I'd highly recommend The Training Room!

Date of experience: February 25, 2020
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Kruz,

Thank you very much for leaving a review. It's great news that you found the online portal to prove useful, and we're glad you were happy with the level of tutor support provided! We'll certainly pass on your comments to Hasit

GB
1 review
4 helpful votes
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I did my level 2/3 personal training course with the trainingroom, the course was well structured with a lot of support put in place. I was fortunate enough to have an amazing tutor, Liz Shaw, who went the extra mile to ensure I was on track to completion.

Date of experience: July 29, 2021
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Paul,

Thank you very much for taking the time to leave a review.

Kind regards,
The Training Room

GB
1 review
3 helpful votes
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Level 2 passed!
August 8, 2021

I've just passed my level 2 in training to be a Pt and I can say with the leadership of Liz my tutor I am well on my way to completing my level 3 with the knowledge and skills I'll need to pursue my dream job in the fitness industry. I can't wait to make a start on my next course.

Date of experience: August 6, 2021
TheTrainingRoom -. The Training Room Rep
over a year old

Hi Charlie,

Thank you for taking the time to leave a review!

Kind regards,
The Training Room

Overview

The Training Room has a rating of 2.3 stars from 140 reviews, indicating that most customers are generally dissatisfied with their purchases. The Training Room ranks 200th among Job Training sites.

service
38
value
38
shipping
1
returns
2
quality
38