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Jake W.

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1 Review by Jake

The Training Room

  • The Training Room

“Cancel contract a. S.a. P”
3/8/20

I spoke with one of the representatives on the phone over a week ago regarding the cancellation of my place on the personal trainer course commencing in April. After sending multiple emails and phone calls with no reply...
I was told that if I cancelled before 14 days of the initial payment ( which I did) than I would get a full refund which still has not been credited back onto the account.
When booking I was told that the deposit for the course was £200 but in fact £289.85 was removed from the account with no recepts with I was told would be forwarded on to me.
I have send numerous emails with no reply.
We have spoken with the bank and shall be taking this further!

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Helpful  (9)
Thank you
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TheTrainingRoom -. – The Training Room Rep

Hi there,

We are sorry to hear this, please can you contact our Customer Services Team at your earliest convenience on customerservices@thetrainingroom.com so that this concern can be reviewed in more detail for you.

Kind regards,
The Training Room

Jake Has Earned 9 Votes

Jake W.'s review of The Training Room earned 9 Very Helpful votes

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