I think its time to all come together and sign some sort of a petition to get this company shut down. Constantly I see them mistreating, misleading and misrepresenting people. 2021 is a new year, this company should be closed down. Its so easy for companies such as The Training Room to lie about what is included, free extras etc and then refuse them to you once you have signed up.
AVOID
Awful customer service, extremely pushy I am currently looking after a now terminally ill family member and I am still within 14 days from signing up and they are refusing to let me cancel my course. Now seeking legal action. Don't let this happen to you!
Hi Rehnell,
Thank you for your review. We can see that your concerns had been raised with our Customer Services Manager in March 2020 and had been reviewed in detail. A reasonable resolution had been provided to where you had been in acceptance of this as per your communications. If you remain unhappy with this resolution, please get back in touch with our Customer Services Team on customerservices@thetrainingroom.com and I am sure they will be happy to assist you where possible.
Kind regards,
The Training Room
This course was absolutely brilliant. Daniel Reilly the course tutor is fantastic at helping you learn all the practical and theoretical requirements for becoming Level 2 and Level 3 qualified in a very short space of time. Daniel brings a wealth of practical knowledge and experience to each session and also brings a degree of humour to the class room and practical sessions which help with learning. This is an intense course over 11 weekends, but I would definitely recommend it to others looking to become qualified as Personal Trainers.
They were advertising on a job vacancy site recruiting for a trainee physical trainer near to where I lived. The webpage said nothing more about the job and asked for my name, phone, email and I booked in a call for a call back. Turns out there is no such job. The fast talking salesman was actually just wanting me to buy a course from them. Incredibly dishonest marketing.
Hi Claire,
Thank you for your feedback regarding The Training Room.
We do not appear to have any records of you being a student of ours. The comments you have made regarding the advert you had seen do not appear to be entirely true. All of the adverts The Training Room have do provide details of roles available once a training course had been completed and give the option for any applicant to provide their details and to receive further information about the courses which then lead to the jobs available.
Kind regards,
The Training Room
I enjoyed my course at the training room, although online learning is very hard for this type of class. Luckily for me I had a great tutor and also I have vast experience with the subject before the course. If you are new to exercise and forms, health etc then maybe you should have the class course. My tutor Luke was very nice and responsive, but again there is just so much one can do for a student via email.
Hi Natali,
Thank you for taking the time to leave a review and we'll pass your feedback onto the relevant department.
Kind regards,
The Training Room
The sign up was quick and efficient. The course itself was very intense, but if you focus it is possible. Lyndsey was our tutor and she was very friendly. When we asked for revision help, she found time during the day to try go through some of it with us. The job support team got me an interview with a gym, although I'm not sure if I'll be taking it. Would have been helpful to get a bit more time in the gym doing practical work, but understand that there is a small time window.
Hi Esme,
Thank you for your review, we are happy that you enjoyed most aspects of the course and have found it worthwhile. I will be sure to pass on your constructive feedback as we are always looking for ways to improve.
Kind regards,
The Training Room
Was very well run on the 11 days of teaching, very relaxed structure and good atmosphere to learn in. Ideally there would have been more focus around revision in the class as that was much more challenging then the practical side.
All course tutors were very friendly and easy to contact, and they provided good helpful advice throughout both academic and job wise after qualifying.
Hi Samuel,
Thank you for taking your time to leave us a review. We are delighted that you found our tutors both friendly and easy to contact. I will also pass on your feedback about revision in the class.
Kind regards,
The Training Room
I have attended the 5-week intensive course for L3 with Nick Hewett in the London Academy. Although there is a lot of work to get done in a very short time, it's also very interesting and quite fun! The group I am with is diverse with a broad background of people with different experience levels and goals with regards to the course. I do recommend it for people that are interested in getting a good taster of what a PT life might look like, or at the very least learn some useful knowledge about our bodies and the fuels it requires to function and develop based on your goals.
Hi Pol,
Thank you for taking the time to leave a review. It's great that you found the course interesting and fun! We'll certainly pass on your feedback to Nick and be sure to keep us updated on your journey:)
Kind regards,
The Training Room
I completed my fast track course in Norwich with the help and guidance from my tutor Daniel Reilly.
Dan was a great tutor very friendly and approachable, who always offered help and guidance where needed and was always on hand to answer any questions I had. He has a vast amount of knowledge both on the gym floor and in the classroom which helped me endlessly reach the goal I've been after.
One downside to the course is that although it's the fast track (5 week) course there is a massive amount of information to take in and being only 2 days a week I feel this can be slightly rushed to make sure all topics are covered, this can add stress to make sure everything is in on time. So I feel it could benefit by having more days a week.
Other than that I feel I've learnt a lot and will enter the fitness Industry as prepared as possible and am excited to see what the future holds as a personal trainer, again thanks to my tutor.
Many thanks
Max Wright
Hi Max,
Thank you very much for taking the time to leave a review and for your constructive feedback. We're so glad you've benefited from your tutor support - we'll certainly let Daniel know!
Please ensure you keep us updated on your journey:)
Kind regards,
The Training Room
I found the course was tough but worth while if you're interested in going into the fitness industry, you gain all the relevant information for what you will need to become a successful PT. I have also started phase 2 with getting interviews and a job offer from the career support. It's a great course, with the extra courses such as gym based boxing and has great support from the tutors
Stay away from it. It cost me around 3000 pounds and long months of learning.
The content absolute rubbish! They teach you how to use Skype under the fancy naming of the subject. They promise you a job after completion and career support for three years. They simply pass your CV to the recruitment agencies and tell you there is no job for you at the moment! Currently, trying to get my money back and warn people.
Signed up for their "IT Security Technologist" course - over £3000 for 4 CompTIA courses and the promise of a work placement at the end. Get to the end of it all, ask for some options and they simply say" our corporate partners have no positions" then get some weak e-mails with jobs that are not appropriate, that I could find myself quiet easily and with no help to actually find a job in the sector. My advice... don't bother with them. Find and fund the courses yourself because that's about as much help as you are going to get anyway.
A great course (Personal Training course) from start to finish. I felt that the initially daunting amount of information and things to learn was delivered excellently by my Tutor (Luke) and was made accessible and easy to understand.
I have greatly expanded my knowledge of training both myself and future clients thanks to the full time course. I also received an offer and eventually position at a Gym in my area under a month after finishing my last exam.
Great service from both tutor and customer support. Highly recommended.
I have done a lot of courses and been training for 16 years now and this is by far the best course I had. It's hard and intense but the reason I fell in love with this course was my tutor Daniel Reilly who did everything to make it possible for me. He would help you and support you in any way he can. He is professional and knowledgeable who made me had the best experience ever. I really recommend it for anyone looking to start his career.
The course has given me loads of information so far and everything is laid out in a way that is easy to understand! My tutor Claire has been brilliant! She is quick to respond to emails when help is needed and you can tell she is passionate about what she does! :) would recommend the training room to friends and family due to my own personal pleasant experience with you guys!
Hi Cindy,
Thank you for taking the time to leave a review!
Kind regards,
The Training Room
Expensive mistake. I would completely avoid, hidden costs. Lock you into a contract and basically just laugh at you when you ask to leave. Don't run the risk because even if you want to cancel they won't let you
I am really enjoying the course so far, and look forward to the days in the classroom. There is a lot to learn, but I find Daniel's way of teaching so engaging and he breaks it down in a way that makes it much easier to understand and take in. If you're looking for a great tutor to guide you on your journey, then look no further! I would definitely recommend this course, as long as you're willing to put in the hard work.
As part of the over 60 demographic, commencing a fitness course as a senior citizen during the Covid19 pandemic was always going to be a challenge... thanks to the skill and professionalism of my tutor Claire Smith at TTR however, I have been able to gain my Level 3 Personal Trainer qualification. She is a credit to both TTR and the Health & Fitness industry generally, with her experience and empathy shining through constantly.
Hi Mike,
Thank you for taking the time to leave a review. We'll be sure to pass your comments onto Claire!
Kind regards,
The Training Room
From day one Jenna was superb with us all as a collective group and individually. She had time for everyone and tried so hard to get everyone to pass the course with her knowledge and enthusiasm. Was a really interesting and insightful course and I have learned so much in the past 5 weeks about myself and what it means to be a PT from the whole coaching side to the nutrition and anatomy side of things. So cheers Jenna for everything! Connor.
Best decision of my life so far going with the training room. I had Nick Williams as my tutor who provided me all the support I could need. I learnt a large variety of key things for when I become self employed, and I have left feeling confident to start my journey as a personal trainer. Had an amazing experience with Nick and the rest of the class, gutted it has come to an end!
Answer: Hi Kim, Thank you for the question, I know you are hoping for a response from some of our graduates, so I thought I would point you in the direction towards what some of our previous students have said about us. https://www.thetrainingroom.com/success-stories
Answer: I have been taken to court by them when I refused to pay and I will have to pay over £5500 for their scammy training. It's unthinkable that Croydon County Court supported these criminals. Shame on you Croydon County Court but hey what can you expect from Croydon?!
Answer: Don't fool yourself this company is a scam and they won't lead you anywhere they don't care about your achievements and they only care about you paying the course stay away
Answer: The prices vary depending on course, but it's definitely worth calling and enquiring.
The Training Room has a rating of 2.3 stars from 140 reviews, indicating that most customers are generally dissatisfied with their purchases. The Training Room ranks 200th among Job Training sites.
Hi Joel,
Thank you for taking the time to leave a review, however your comments here are completely unfounded and have been proven to be fictitious by not only The Training Room but an independent third party investigation service.
The Training Room have been successful in supporting our students with their studies which has led to them being able to start a new career.
Kind regards,
The Training Room