business logo of TheOneSpy

TheOneSpy

How would you rate TheOneSpy?
grey star
grey star
grey star
grey star
grey star
New Hampshire
1 review
1 helpful vote
Follow j h.
Unfollow j h.
Send Message
Share Review
Report Review

An impossible fraud
November 2, 2020

I am an app developer and what they are offering is a complete fraud. If you think you are going to catch your cheating spouse red-handed think again. Maybe this used to work but today there are very stringent and express safeguards that prevents any app from doing this sort of thing (other than rooting a phone) otherwise there would be fraud and mayhem everywhere. This is true of your phone number, your camera and your location as well - all of them are strictly protected and you need the active permission of the person you are spying on (loud and clear so there is no mistaking) before you can share anything. Even if you managed to get an app on the phone while they weren't looking the apps are required to tell you loud and clear that your phone is sharing information. ALL OF THE POSITIVE REVIEWS ARE WRITTEN BY PAID TROLLS. If you purchase this then I can only hope that you haven't soiled the gene pool with stupid children.

Date of experience: November 2, 2020
Pakistan
1 review
2 helpful votes
Follow Lala S.
Unfollow Lala S.
Send Message
Share Review
Report Review

Thank you
March 30, 2021

I am really happy for having the one spy. It helps me a lot during my office hours. I always know where my kids are and whom they are talking. The best app for all parents like me.

Date of experience: March 29, 2021
India
1 review
3 helpful votes
Follow Raul I.
Unfollow Raul I.
Send Message
Share Review
Report Review

I completely agree with you... just dupe money from people... no support and app doesn't work at all... In short this is a fraud app just to make money... don't ever buy this app

Date of experience: July 26, 2019
Amy G. TheOneSpy Rep
over a year old

Hi Raul,
Please let us know if you have any problem in app functionality, and ticket support. We have strong but easy refund policy as we do not promote fraud through our brand. You are personally requested to contact us at support@theonespy.com and let us know how we can better entertain you. Thanks for the unintended remarks.

California
1 review
1 helpful vote
Follow FDred D.
Unfollow FDred D.
Send Message
Share Review
Report Review

False Advertising, see this:
Spy on Pin Code or digits password with pin password chaser to unlock cell phone
You can remotely get access to target cell phone device with pin password chaser tool to spy on digits password to unlock home screen lock of a mobile phone

You can specifically target cell phone device to procure the password applied in terms of digits. Pin password chaser tool empowers you to know the pin code applied on target device home screen lock. You can get to know the code remotely and then you can use it on target device to unlock your target cell phone device.

With TheOneSpy pin passcode chaser:

You can track digit password to unlock phone.

Lies! You have to ALREADY have the PIN code and installed it on the phone. This software WILL NOT gain physical access remotely to the target phone.

Date of experience: September 23, 2019
Amy G. TheOneSpy Rep
over a year old

Dear Reputed FDred D.

The objection that you have raised is senseless, there are plenty of customers who used to come and purchase this app knows it require installation on the target device and then you can use its features without getting access on target device.

The particular feature that you have mentioned is password chaser that enable you to record screen at the time when cellphone is unlocked and password will be recorded. For this particular service, you have to install our application on the target device first. So, avoid purchasing the services that you don't have enough knowledge about.

Please read this article completely: https://www.theonespy.com/features/password-cracker/

P.S. Before purchasing anything, always consult the customer support first if you do not understand how to use this service.
Thanks

Wisconsin
1 review
3 helpful votes
Follow Jeffrey H.
Unfollow Jeffrey H.
Send Message
Share Review
Report Review

One Spy has some amazing features however if your tracking the target device via GPS tracker "location" do not trust it
It will show target at random locations for exactly half an hour or 20 minutes when the tracked phone is sitting next to me, or you've been with tracked phone and check locations later it won't show you went to your destination but has you miles in oppisite direction.
Customer support after about a week responded to my email simply stating could be weak signal strength and some other excuses and that accuracy is not 100 %
One of the main reasons I bought this App was because of the GPS feature which gives longitude and latitude and then you can get an adress from those degrees however beware because you do not get accurate information where the target device has been

Date of experience: September 7, 2019
Amy G. TheOneSpy Rep
over a year old

Dear Jeffrey H. Yes you are right due to some issues with OS, we was not offer 100% relevant Location according to device position, but with our new Version 1. 4. 4, we fixed and now location will be accurate. Thanks,

Pakistan
1 review
5 helpful votes
Follow Dannie J.
Unfollow Dannie J.
Send Message
Share Review
Report Review

Best app for Parents
December 25, 2019

I have used this app for the safety of my kid. This app really helps me to keep an eye on him. Now, I'm not worried about him. You should have to try this app.

Date of experience: December 23, 2019
India
1 review
2 helpful votes
Follow Prithvi S.
Unfollow Prithvi S.
Send Message
Share Review
Report Review

I have had the software on my kid's phone for 6 months. We couldn't have done it without it. Milow and Mew Chan have helped us tremendously with tech help and installation. Highly recommend!

Date of experience: December 26, 2019
Colorado
2 reviews
0 helpful votes
Follow arthur N.
Unfollow arthur N.
Send Message
Share Review
Report Review

I was delighted to discover them. I'm currently using MSpy, but I was getting intermittent results and saw that they offered more/better logs.
After paying for a years service, I did the typical install. Sometimes confusing, as the version of Android I have (13) is different than their install illustrations. Okay, I shot from the hip, and it seems I got through it.

As time progressed (just days) I realized I was getting quite different results. Nothing was showing on WhatsApp, and some messages from Telegram were visible. But basically NOTHING else.

I searched and looked high & low. As it turns out, once logged in, one sees nothing but the dashboard and their service. There were no support, service, contact icons, nothing. The only "help" was pawing through a quasi pull-down list of items that took you to some solutions.

As well, most of the ADVERTISED SERVICES were only available to ROOTED phones. (This was not something I recall anywhere in the advertising).

And, it turns out I was DOUBLE BILLED! I paid through PayPal, which was rejected the following day. So, I paid directly, in order to not be cancelled. Three days later, I was billed & processed on the original billing.

So, I had to hunt down their e-mail address and I sent to them a detailed letter. A Bullet-Point letter, outlining (my suggestions) as well as each of my issues with the service I was receiving. To include the fact that they never stated (prior to sale) that I required a ROOTED phone to get the results they offered.

I received a prompt letter back: I was BLOCKED & CANCELLED.
These MFs didn't acknowledge anything, didn't try and help, didn't propose a single solution.
They stated they couldn't do business with me.

We are several days into my refund, $400, and I've yet to see the funds returned.

They may be a great tech service, but they lack principles, integrity AND customer service.

AVOID these people!

Date of experience: January 4, 2024
India
1 review
3 helpful votes
Follow Daamu B.
Unfollow Daamu B.
Send Message
Share Review
Report Review

Worst service.
December 18, 2019

Worst service. Don't buy it. I installed onespy according to the installation instructions. I got the confirmation mail also. But it doesn't work. The help desk people simply says reinstall it.

Date of experience: December 18, 2019
Amy G. TheOneSpy Rep
over a year old

Dear Daamu B. Thanks for your review to our product, i would like to confirm your user id to resolve your issue or contact to customer support.

Pakistan
4 reviews
7 helpful votes
Follow Stella L.
Unfollow Stella L.
Send Message
Share Review
Report Review

TheOneSpy is the best cell phone spying app with the bunch of new spying features which helps to keep an eye on your loved ones.

Date of experience: October 30, 2015
India
1 review
4 helpful votes
Follow Sumiya S.
Unfollow Sumiya S.
Send Message
Share Review
Report Review

Best App
February 4, 2020

Nice technology for the current situation and it's very convenient for using. I recommend this app to others too.

Date of experience: February 2, 2020
India
1 review
2 helpful votes
Follow ivy k.
Unfollow ivy k.
Send Message
Share Review
Report Review

Fantastic service
December 30, 2019

I had installed this for my baby girl... its absolutely fantastic service from " TheOneSpy "... loved it...

Date of experience: December 30, 2019
Canada
1 review
1 helpful vote
Follow dep j.
Unfollow dep j.
Send Message
Share Review
Report Review

They had great functions, but always servers down, bad customer service, they will not solve your problems

Date of experience: February 27, 2021
Amy G. TheOneSpy Rep
over a year old

Dear Dep J. Yes we admitted, we was some issues with our old infrastructure, due to extra loads, but we shifted with advanced technology and able to manage with big data. Now please contact our customer support to get free trial licenses. Thanks.

Missouri
1 review
2 helpful votes
Follow Marissa R.
Unfollow Marissa R.
Send Message
Share Review
Report Review

I purchased and installed this app on 06/11/20. I was able to successfully use it for less than a week. Then it started going down hill. I contacted customer support and got ahold of a Millow. He worked with me a couple of times trying to fix the problem to where I finally decided that I had enough and it wasn't working out. Then I asked for a refund. After many messages saying that I needed to give him access to the target phone, to let him remotely install it, and he will fix it. Countless times I told him no (it seemed to me that he was trying way too hard for my permission to get into the phone) that I just wanted a refund and be done. Eventually, after I told him I would have to take a different approach at getting my money he agreed to give me a refund and that it would be initiated in 3 days. That was 3 weeks ago! I contacted the chat personnel and I asked them about it and all they could say was it had been initiated. I asked when I could expect it and they closed the chat on me! I paid $95.00 for nothing. All they wanted was money and permission to get into a phone so they could get more information and money. DON'T EVEN WASTE UR TIME WITH THIS COMPANY!
°Horrible service
°Horrible Customer Service Experience
°Lack of communication
°Does not honor own refund policy
°Possible fraud to steal more personal and/or financial information from you

Date of experience: July 26, 2020
India
1 review
6 helpful votes
Follow Ser K.
Unfollow Ser K.
Send Message
Share Review
Report Review

Best one app for kids
December 25, 2019

SPY360 is great website for kids. I used this website and find very good services. Thanks to SPY 360.

Date of experience: December 25, 2019
India
1 review
2 helpful votes
Follow Rakesh K.
Unfollow Rakesh K.
Send Message
Share Review
Report Review

Fraud
November 27, 2019

This website is totally fraud, stay away from it. They even didn't refund your money. Or their app is also not worked. Fake app, its totally a scam.

Date of experience: November 27, 2019
Amy G. TheOneSpy Rep
over a year old

Dear Rakesh K. We are sorry, kindly confirm me your user id or login details, for process your refund.

Virginia
1 review
7 helpful votes
Follow Susan P.
Unfollow Susan P.
Send Message
Share Review
Report Review

This app had many positive reviews on different sites, which is the reason I made a purchase. On the same day of purchase, I wasn't able to install the software on my iPhone, so I contacted support. The support person told me they could not install on iPhone. Per the refund policy, That same day, I requested a refund ("We offer refund within 14 days of buying the service. Refunds are applicable only in case of technical issues related to our Service"). The response: "Install AnyDesk app on your target device and give me id i will do installation on your target device. Come on live chat with me i will help you with this." My response: I was already told by support it would not work on my device. The response: "If you did not understand how to install the app, we are always here to help you with the remote installation of the app." I have now expressed 4 times that the support team said they can't support my device. I have asked for a refund 4 times, and each time that request is ignored. I now see other users are experiencing the same thing. THEY REFUSE TO HONOR THE REFUND POLICY. The support bot will respond, but only to tell you the same thing over, and over. SCAM. FRAUD. DO NOT PURCHASE!

Date of experience: April 3, 2020
Amy G. TheOneSpy Rep
over a year old

Dear SUSAN, again you are buying android app, and trying to install on iPhone as we are not offer this app, and we specially mention note on our checkout page. Please you can check. Thanks

Turkey
1 review
2 helpful votes
Follow ALI S.
Unfollow ALI S.
Send Message
Share Review
Report Review

Great services
January 30, 2020

Great tracking site and good experience
Very nice and understanding people
I recommend it to everyone

Date of experience: January 30, 2020
Italy
1 review
0 helpful votes
Follow paul s.
Unfollow paul s.
Send Message
Share Review
Report Review

Simply perfect
February 21, 2021

Just a word: perfect. It does what it promises. Features work very well and support is always on time. This app is a great help for me

Date of experience: February 19, 2021
Pakistan
1 review
3 helpful votes
Follow Nabeel A.
Unfollow Nabeel A.
Send Message
Share Review
Report Review

Its good for help and having good results. Also the best site in search engine. I like to take help form there...

Date of experience: February 12, 2020

Overview

TheOneSpy has a rating of 3.2 stars from 95 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TheOneSpy most frequently mention social media, customer support and cell phone. TheOneSpy ranks 7th among Surveillance sites.

service
18
value
19
shipping
11
returns
16
quality
17