arthur m.

I was delighted to discover them. I'm currently using MSpy, but I was getting intermittent results and saw that they offered more/better logs.
After paying for a years service, I did the typical install. Sometimes confusing, as the version of Android I have (13) is different than their install illustrations. Okay, I shot from the hip, and it seems I got through it.

As time progressed (just days) I realized I was getting quite different results. Nothing was showing on WhatsApp, and some messages from Telegram were visible. But basically NOTHING else.

I searched and looked high & low. As it turns out, once logged in, one sees nothing but the dashboard and their service. There were no support, service, contact icons, nothing. The only "help" was pawing through a quasi pull-down list of items that took you to some solutions.

As well, most of the ADVERTISED SERVICES were only available to ROOTED phones. (This was not something I recall anywhere in the advertising).

And, it turns out I was DOUBLE BILLED! I paid through PayPal, which was rejected the following day. So, I paid directly, in order to not be cancelled. Three days later, I was billed & processed on the original billing.

So, I had to hunt down their e-mail address and I sent to them a detailed letter. A Bullet-Point letter, outlining (my suggestions) as well as each of my issues with the service I was receiving. To include the fact that they never stated (prior to sale) that I required a ROOTED phone to get the results they offered.

I received a prompt letter back: I was BLOCKED & CANCELLED.
These MFs didn't acknowledge anything, didn't try and help, didn't propose a single solution.
They stated they couldn't do business with me.

We are several days into my refund, $400, and I've yet to see the funds returned.

They may be a great tech service, but they lack principles, integrity AND customer service.

AVOID these people!

Quick and easy.
Let's see if delivery is timely.