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TheOneSpy

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Pakistan
1 review
1 helpful vote
Follow Yaz S.
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Excellent Product
April 6, 2021

I used the product and fairly it is simply awesome. Installation process takes only few minutes and it is very simple. All the features are genuine and having a smooth user-friendly interface. It has very easy dashboard to sync with and get data. Even a non technical person can use it very easily.
As far as the customer service is concerned. I do have few experiences and in my view the support team are dedicated and answers every question you ask and almost all the time available. The application takes little space and time to get activates it on target device. I hope my opinion will be beneficial for users.
I personally recommend it.

Date of experience: April 6, 2021
GB
1 review
1 helpful vote
Follow Alex D.
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I have purchased the application few months back. I have successfully installed it on my kid's phone. I am not a tech-savvy, but its interface is speechless and I was successful to install it without taking customer service instructions. I just followed the installation guide and it works exactly the way it was described. You can record live calls, read messages, social media, emails and feature you just name it you will get in it.

Date of experience: April 8, 2021
AE
1 review
1 helpful vote
Follow Sandy J.
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It has gotten quite an improvement. Now there is nothing wrong with the application.
It's customer support service has done marvelous job over the last month. It responds instantly and responds to customer queries honestly.
The application has functional features. All the features work properly and provide results within no time.
The best part of it is pocket friendly price. So i am giving 5 rating.

Date of experience: April 7, 2021
India
1 review
4 helpful votes
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Its a Fraud... Don't buy this app
July 3, 2021

Don't buy this app... It is a fraud... They will not activate it and when asked for refund they will just not do... I ordered my refund on the second day after subscribing and it is almost a month now and still no refund... Stay away from this fraud. They will not even refuse... Keep delaying you till you give up asking... I repeat... Its A big fraud... Stay away.

Date of experience: July 3, 2021
Texas
1 review
3 helpful votes
Follow Tracey B.
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Paid the outrageous price and immediately said to root my target phone started asking for a refund immediately was told to give him my pe so he could look into it.after that was told they could only g it very 30 percent refund.that was over month ago no redund and now I cannot get the app off the phone e and they keep saying just old lols while longer

Filed complaint with consumer fraud protection. Along with suit to get my money back and then some

Date of experience: May 11, 2023
Washington
3 reviews
6 helpful votes
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Update to The One Spy
February 7, 2022
Updated review

Re: Amy- your company never processed my refund and it has been a year now. Please do not try to make false claims, again, to hide your companies deceptive and misleading services. Had the refund for 150.00 been processed I would have more respect for your company. As it is now, you deserve zero stars.

Date of experience: February 7, 2022

App does NOT do as claims
March 14, 2021
Previous review

First experience with installation took close to 3 hours. Then it did not relay any data for 2 days. Once it started to transmit data, I only was able to hear one side of the conversation. The app constantly freezes and is slower than I would of imagined. The customer service is basically non existent and when they do respond they send an automated response as if they never even read my question. The app actually caused the target device to become dysfunctional and no longer capable of holding a charge or operating within a normal temperature. They also put an icon on target device that allows user to observe the program has been installed on device. My opinion is don't waste your money or time on this company. Avoid at all costs.

Date of experience: March 14, 2021
Italy
1 review
2 helpful votes
Follow mario r.
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It had to happen: if the target owner is not stupid, sooner or later he realizes that something is wrong. Live screen recording makes it apper the chromecast icon on the top of the target mobile and often prevents vocals on Whatsapp or Telegram. Same for view 360: impossible to send vocals if you are using this feature. And the target owner bought another mobile. Game over!
Luckily I didn't get an annual subscription. What a $#*! app

Date of experience: May 10, 2021
India
2 reviews
1 helpful vote
Follow Amalesh T.
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Pathetic Service
October 3, 2021

Pathetic service
Pathetic service, not all features working and there is no one to resolve it. In chat session some prototype answers are given. Today, still waiting for answer for last 1 hour in the chat session. But there is no one out there. Asking for full refund, but don't think I will get the refund. They are just refusing the refund in so many other ways than saying "NO" directly. They will only ask you to contact them in this regard again and again and no refund will be issued.

Date of experience: October 3, 2021
South Carolina
1 review
4 helpful votes
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This app does not do what it says it will do. The target phone is a 5g device after downloading the app, the target phone has become dysfunctional, can no longer hear phone ringing, alarm clock no longer functions, draining battery, and the temperature of the phone is extremely hot. The app only records one side of the phone call, also the target device is notified when you are trying to use the app. They can see you when you are trying to use the view 360 part of the app. Contacted customer support through email haven't heard anything back. It took me a whole day to get this app downloaded and I spoke to the customer service guy milow about the issues I am having and he is unable to help me. He is blaming it on my device which is a brand new s20 ultra 5g. The product doesn't do what it says, it has only been 3 days since I downloaded it I requested a refund of 95.00 and haven't gotten a response back yet.

Date of experience: May 20, 2021
Greece
1 review
1 helpful vote
Follow Mavridis C.
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$#*!
June 11, 2022

After one week still no setup the app the site is not working the code that have give not work and the questions on the emails is not waht you ask just answer for other things that is not in the point is very very slow like 3 or 4 days to answer and it will pass all the week for nothing. Still have my money and the refuze to refund

Date of experience: June 11, 2022
Italy
1 review
0 helpful votes
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Not at all
September 9, 2021

I've been using this app for a while now. Unfortunately for three months it has been absolutely unusable, especially if you cannot access the target to upgrade. Minutes and minutes to load a page, most of the features do not update and every time the assistance repeats the same things: you have to wait a few days. But I've been going on like this for months. And now you can use view360 (surroundings listen) just for few minutes, after that there is a disconnection and you have to recharge the page: ABSOLUTELY RIDICOLOUS. Instead of getting better, it gets worse. Try other apps, this one is now to be trashed

Date of experience: September 9, 2021
Yemen
1 review
0 helpful votes
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The onespy Refund is deception, fraud and lies
November 29, 2021

I purchased a package with the One spy in September 2021 and tried it on an Android phone, but I found most of the features and monitoring tools mentioned on their official website, because of which I bought the program, it does not work as it should. I sent email for my refund but they ask me first for help to solve the problems with apk, i did all their instructions, but The problems of the application were not resolved, and then I asked them for my refund again and they sent an email agreeing that my refund will be paid within 15 days after 5 October, and that date passed but my refund was not made, so I sent an email reminding them that the time for my refund had passed, but every time they replied that the process was under progress and until today my refund has not been paid after two months have passed from the date of that my refund suposed to be paid.
Attached a screen shot of emails with one spy support

Date of experience: November 29, 2021
Canada
1 review
1 helpful vote
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Works for me!
January 19, 2022

Some here are saying that the good reviews are all from TheoneSpy. Bulls*it. I'm a legit person and have used TheOneSpy for aprox 5 months and NO major issues. Small ones? Sure. I've even had to reinstall it a few times but over the last three months it's been working like a charm. The live audio and live video is really what I use it for but the texts, calls, etc all come as they should. Not sure why there are so many bad reviews but I suspect it's because these asshats have crappy phones. Bunch of poor $#*! mofo's who don't know how to f*cking use technology. Idiots.

Date of experience: January 18, 2022
Pakistan
1 review
6 helpful votes
Follow Ailsa B.
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I've tried the premier app to get logs of screen recording for social media apps such facebook chat, Gmail, Viber, WhatsApp and some other popular names. I would like to simply say, It's just an amazing app to record screens of the targeted device. Recommend to all parents who worry about their kids mobile activities and want to prevent them from the danger of online world.

Date of experience: December 21, 2017
Amy G. TheOneSpy Rep
over a year old

No doubt TOS Social Media monitoring software is best IM's spy for instant messengers screen recording. Please utilize all other feature and thanks for recommendation and review.

Pakistan
1 review
6 helpful votes
Follow Saqlain R.
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TheOneSpy is one of the most efficient monitoring solutions it is particularly designed for kid's online parenting and to monitor employee's activities on digital devices respectively. I have already purchase one year licence.The app offers number of high-tech features enabling user to track and operate an android device. From live screen recording to social media monitoring and GPS location tracking, we have discussed here the most significant features of the app.My favorite feature of this app is view 360.

Date of experience: December 26, 2019
Connecticut
1 review
1 helpful vote
Follow Earl D.
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This app works perfectly and covers so many things, it's unbelievable, it's almost scary. And anybody who feels otherwise Did not install it correctly that's all I can say. There should not be one negative comment about this app because this $#*! works!

Date of experience: August 29, 2020
India
1 review
2 helpful votes
Follow courtney w.
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TheOneSpy is the most suitable for parents, enables you to get rid of all parental concerns. It keeps parents updated all the time about kid's online activities. Moreover, it provides features to prevent children from stranger danger in real-time.

Date of experience: July 7, 2020
India
1 review
4 helpful votes
Follow Manoj S.
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I am Father of a teen and if you also have one you can understand my pain. With TheOneSpy it will become much easier to keep an eye on their Phone activities and further protect them from stranger danger.

Date of experience: February 12, 2020
Pakistan
1 review
4 helpful votes
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Best App
January 27, 2020

I tried this app number of times for my kid's safety online and it really works. First I thought that it was not working because I have read a couple of bad reviews, but finally, it was the opposite of the negative reviews. Highly recommended to all of you. Moreover, the customer support is also very helpful.

Date of experience: January 26, 2020
Pakistan
1 review
6 helpful votes
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A good Site
December 25, 2019

This site is too good. TheOneSpy app call logs & recording feature allows you to record the conversations without any glitches in it. Access to the call logs with time stamp, contact details, and location of the device.

Date of experience: December 24, 2019

Overview

TheOneSpy has a rating of 3.2 stars from 95 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TheOneSpy most frequently mention social media, customer support and cell phone. TheOneSpy ranks 7th among Surveillance sites.

service
18
value
19
shipping
11
returns
16
quality
17