TheOneSpy Questions & Answers

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Here’s what consumers have asked with answers from TheOneSpy staff and previous consumers.

13 questions answered
8% answered in 1 day
Question:

Does your program work on the new android 7.0 system

Answer:

Yes, definitely TheOneSpy android spy program all rooted and non-rooted features have the compatibility with the android 7.0 and 7.1 Nougat devices.

By Brooke C.
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Question:

Do you have to have access to the target phone to download software? do you have to know id cloud number for ios phone?

Answer:

Thanks for asking the question. TheOneSpy software can easily be directly downloaded from TOS website https://www.theonespy.com/buy-now/. The user can not download software other than our main website. In case of TOS iOS spy software, you must have access cloud ID.

By Amy G., CEO
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Question:

In the recorded call logs , why cant i hear the other person on the line , only the voice on the target device is heard . i expected both converstaion

Answer:

This issue is with the Cellular Network-end due to its security. In the latest build that is 1. 3. 3 app version where both sides of the conversation are recorded. You may download the latest app build and activate it. Thanks

By Amy G., CEO
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Question:

Hey, if it is compatible with the latest os version then what about the latest device models? does model matters too? and this software can be installed in any android mobile?

Answer:

Yes Riya. TheOneSpy supports all android mobile phones and tablet devices and is totally compatible with latest android OS version. Mobile Model only matters in terms of their internal hardware security. Usually TheOneSpy can be installed in Samsung, Huawai, HTC, Lenovo and all kind of other cell phone brands.

By Brooke C.
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Question:

Am i able to watch live video from camera on target device?

Answer:

Yes Jimmy. Once you have installed TheOneSpy physically then you are able to watch live video camera on target Android device remotely. Thanks for asking

By Amy G., CEO
Question:

Does it work with latest ios software? if so will it work if he updates his iphones software?

Answer:

For iOS software, you can contact customer support team, they will guide you. Meanwhile, generally, If any user has installed TheOneSpy software and after sometime Mobile Operating system has been updated then User need to install the latest version of TOS in the target device again.

By Amy G., CEO
Question:

Is this a hidden app?

Answer:

Hi Shawna, Thanks for asking the question about the working way of TOS. Yes, TheOneSpy cell phone spy and computer monitoring software work in hidden and secret mode. You may find the procedure of the installation of TOS app useful, where it is mentioned completely and precisely about the user security and secrecy of the application.

By Amy G., CEO
Question:

The most important question: does it realy work with tumblr-messages??? what program do i need to jailbrake huawei vns-l21 - android v6.0 -- thank you

Answer:

Yes, we support Tumblr messages but do keep in mind that it's TheOneSpy rooted feature version. You can root your Huawei VNS-L21 with KingoRoot Method. To get more information visit https://www.theonespy.com/how-to-root-samsung-galaxy-s8-kingoroot/ Kindly get services from our sister site, to root your device. https://www.spyfones.com/pages/remote-installation-service#onespy Moreover, you can get remote installation services from our another sister site. https://livechat.supportking.com/onespy

By Amy G., CEO
Question:

Can the target device see when the 360 camera live view is open and videoing them?

Answer:

No, Target Device not able to feel anything on their device. Thanks

By Amy G., CEO
Question:

Do i need access to the phone in order to install?

Answer:

Hi Shellie, You need physical access to the phone in order to install TheOneSpy app. Once you install and activate, after that you can monitor all the activities of smartphone, pc, tablet remotely.

By Amy G., CEO

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