Grandville, Michigan 49418, United States
Tel: 1(888) 407-7909
Shopping online was easy, I am hoping to receive in a timely manner and that it is as nice as they feature it.
Shopping experience good, can't yet comment on quality and post purchase service since we have not received the item yet.
This site came up when I put in a search for purchasing tents. The site is well organized and easy to find what you are looking for and the price was right. It was an easy decision and I am looking forward to receiving my purchase.
It has taken over 2 hours to have anyone get back in touch with me. I hope the product is as good as I think it is. Thank you
I was unable to contact your company, either by chat, phone, or email, for several hours. With this level of customer service, I am concerned about the level of future customer support.
Th website crashed when I originally tried to order on 4/6/19.
Because I used the PayPal option to pay, there was a delay in the shipment and delivery of the order. The system should be improved or do not offer PayPal as a choice.
I like the pictures of gazebo tent they look very heavy duty fabric and the frame. Thats what I like about I cant look at the whole surround of the tent.
I got no return call or email after several tries with phone calls and messages to customer services. Order just arrive almost a month of order.
Finding what I needed and ordering it all was a breeze. Customer service was also very friendly and helpful.
the estimate days of delivery should be given to the customer so they can arrange some help. The merchandises are very heavy stuffs and they were dropped off in the front without notice of time and day. It is really tough and easily stolen.
Never could get an answer back from your live chat which would have helped me making my choice a lot quicker
Customer Questions & Answers
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