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The Gazebo Store

Overview

The Gazebo Store has a rating of 4 stars from 148 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Gazebo Store most frequently mention party tent and high quality. The Gazebo Store ranks 5th among Outdoor Equipment sites.

service
17
value
15
shipping
16
returns
15
quality
16
How would you rate The Gazebo Store?
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Colorado
1 review
1 helpful vote
Follow Frank T.
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I just got a second tent for my parents to have it in their yard as they were telling me how much they love mine. They were really happy when they got it and I finally found the perfect gift for them. I really like the fact that it makes them spend more time together and more time outdoors. Hey love to invite friends and family over so this makes it all better.

Date of experience: December 14, 2017
Belgium
1 review
3 helpful votes
Follow sakwat w.
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Hosted a dinner party for 12 and was in dire need of tables, chairs, and silverware and stumbled upon gazebo Rentals.
Amanda was friendly on the phone and it was so easy to get a quote.
I confirmed my rental within the week of our dinner by providing them with my credit card information.
We picked up our rentals and realized it was just 1.7 miles from our house, how convenient! It was an easy transaction, backed up our suv, and loaded the tables and chairs without difficulty. Same goes when returning them.
I will definitely be renting from them again on our next dinner.

Date of experience: May 8, 2017
Colorado
1 review
0 helpful votes
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I ordered 2 ez pop up tents on June 11th, 2017. I received a tracking number in 2 days, received package on the 5th day. I was like -This is going smooth, only problem was they only shipped the less expensive unit. I never received the larger item. I contacted them and they responded the same day stating it was lost in shipping. Fact is they never shipped it. They offered to re-ship item or I could get a refund. I opted for the refund and that was the last time I heard from them. They have ignored every email I sent. I even resubmitted a ticket online to deaf ears.

They boast on their website "Award Winning Customer Service" Wonder what award they won, my guess is "WORST Merchant on the Web" They only answer phone if you select to place an order. They really have no customer service. If you order from this "garage in the hood" business, you are taking a chance to just throw away your hard earned money. If they would have just shipped both items this would have been a 5 Star review

Date of experience: June 27, 2017
Massachusetts
1 review
3 helpful votes
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I have a tent and it came quickly and as I ordered, so I was excited. However, while in use several of the poles broke and so I called because there is a lifetime guarantee. I have been calling and emailing for over a year and there has been no response. It is all a scam- low quality products and zero customer service.

Date of experience: June 1, 2018
New Jersey
1 review
1 helpful vote
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Rip off
August 23, 2017

I bought a tent from the gazebo store used it twice. On getting ready to set up for 3rd time noticed leg was bent at top not allowing black piece to slide and lock in place. Called and was told to told to email returns. Some magical guy named Isaac (after 2 weeks) responded with read the read the return policy. Basically it said contact warranty department. NO RESPONE. 3 WEEKS

Date of experience: August 23, 2017
Canada
1 review
2 helpful votes
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I got so lucky! I was able to buy this large party tent at 50% off, and it was with free shipping!
This thing is as sturdy as it gets. I feel like it will last for years! And my guests absolutely loved it when I set it up for Thanksgiving!

Date of experience: November 26, 2016
Dan A. The Gazebo Store Rep
over a year old

Thanks for the kind words! Great doing business with you!

California
1 review
0 helpful votes
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A+ service
September 30, 2017

My husband and I decided on purchasing a ten for our sons graduation. We invited a few of his classmates, friends and family to celebrate his accomplishment. We were really thrilled with the turnout of the party and it turns out the tent was perfect. My husband isnt exactly a handy man but he managed to install the tent quite fast. I would buy again in the future. We are considering on getting a smaller tent to keep summer long. It would be great when we have a few friends over and its really worth the price! The tent is really well built, its easy to install and to put away and barely takes any room to be stored. A+ service!

Date of experience: September 30, 2017
Illinois
1 review
2 helpful votes
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Love it
December 22, 2017

Good afternoon! I Love your products! My guests keeps complimenting my outdoors PVC tent every time they come over. My kids arent locked up indoors all the time anymore because they really liked the fact they could sit outdoors. Im considering buying a second tent for my eldest that just bought a house with his wife. I think it would be a great gift for Christmas. You guys give great service and after sale service and Im rerally pleased with my purchase! Highly recommended.

Date of experience: December 21, 2017
Canada
2 reviews
3 helpful votes
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Impressed with the delivery time frame of such a big tent. The staff was knowledgeable and ultimately helped me decide which tent fitted my needs. Couldn't be more satisfied with my entire experience!

Date of experience: February 10, 2017
North Carolina
1 review
0 helpful votes
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Fit my needs
October 7, 2017

I recently received and installed my 20 x20 high peak party tent! We were able to easily invite a group of 70 people and have a good buffet set up! The tent was spacious and convenient originally we were going to have the party in the backyard with no tent but then we decided on the option to avoid any weather uncertainties. We are really happy that we have opted for your tent. Your staff was great to recommend the product that would properly fit our needs. The shipping was free and the transaction was worry-free! I recommend your services to a lot of my friends!

Date of experience: October 7, 2017
Ohio
1 review
0 helpful votes
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Very Elegant
September 28, 2017

My fiancee suggested we purchase a tent for our engagement party instead of renting out a venue. The engagement party was close friends and family and we were about 50 people. It was a great Idea. We received a lot of compliments and saved tons of money for our wedding! Our guests were really happy to be in a familiar environment and to be able to be outside in the yard while have the tent for the buffet. I really recommend this site. The service is great, fast and the shipping is free with all orders. I found the order process easy and user friendly. The tent is high quality and very elegant.

Date of experience: September 28, 2017
District of Columbia
1 review
0 helpful votes
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I would buy again!
August 29, 2017

So I was really skeptical about these online stores until my friend strongly recommended I buy a Party tent on this site. I'm glad I listened to him. This was a great buy and totally changed my perception of online businesses. The shipment was very quick and the packaging was intact. Everything was easy to set-up and we really enjoyed our new little outdoors venu.

Date of experience: August 29, 2017
Washington
1 review
0 helpful votes
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Chosen the right one
October 16, 2017

I just received the second tent I ordered from this website and Im very happy! I had originally planned on buying two for an event Im planning but I wanted to see the first one before trusting the site and buying more. I can now say that Im a really happy customer! My tents were both delivered rapidly. Ive been speaking too by the customer service agent very pleasantly and the overall experience was great. The product itself is top of the line and I dont think I could have gotten a better deal elsewhere. You know the feeling when you bought something and youre 100% sure that youve chosen the right one. Well thats the right one!

Date of experience: October 15, 2017
Tennessee
1 review
0 helpful votes
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Really satisfied
September 1, 2017

The tent was easy to install. We also though it was a good idea to bring it up north as a kitchen tent when we went to our chalet. It was easy to pack back and forth. The packaging is great and the UV resistance keeps us protected from the sun while it is also waterproof. The weather has been quite unpredictable so far this summer and this really came in handy so far we haven't had any weather spoilers to our evenings and daytime outdoor events. All this to say we are really satisfied.

Date of experience: September 1, 2017
Illinois
1 review
0 helpful votes
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Great experience
September 4, 2017

Soooooo cheap for the quality you get! I'm really impressed by this online store! This was a great experience and such an awesome buy! We totally needed a tent like this in our yard! Everyone that sees it asks where we got it and it's totally understandable this is so nice to have and so convenient! Thx!

Date of experience: September 4, 2017
California
1 review
2 helpful votes
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I have been shopping for a pop up tent for some time now. However, I just have not been fully satisfied with my choices until I found the Gazebostore. Very friendly, informative and I love their warranty. I plan to continue doing business with them for all my future needs and, more importantly, I plan to tell all my business associates about them.

Keep up the good work!

A happy customer

Date of experience: February 28, 2017
Colorado
2 reviews
3 helpful votes
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I received 2 cheap tents you could say they were dollar store kind. So I asked for a refund, never received my $300 dollars back. They won't take my calls I have sent many messages. I will contact BBB. Please don't waste your money. If you have a problem if will never be resolved.

Date of experience: April 26, 2017
Bangladesh
1 review
3 helpful votes
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Gazebo!
April 29, 2017

I'm rarely greeted when I go in. But I still go in because I know during the holidays... I can find something eclectic to add to my collection. I love the Gazebo! You can find the most unique and eclectic gifts! Stop by after Labor Day and they have an annual sale!

Date of experience: April 28, 2017
Texas
1 review
0 helpful votes
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Very Elegant
October 16, 2017

Hello! I just wanted to speak about my experience with your product. I was originally planning a party and was planning on renting a small venu I was recommended by friends. Given some circumstances, I had to decrease my budget significantly so we decided to launch the party in our backyard given its spacious and could accommodate a good amount of guests. I think that was actually a great idea as with the money I saved on the venue and through the purchase of the tent I was capable of sticking to my budget while not cutting on anything else. The party was perfect and probably better than it would have been at a private venue. And the best part is I got to keep the tent as used for the buffet for another future party. Im really happy with how things turned out. The event was still very elegant and the tent fit perfectly in the décor.

Date of experience: October 16, 2017
Bulgaria
1 review
3 helpful votes
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Very easy and less expensive than we expected. We had a small rental,
Just wine glasses and appetizer plates.
Setting up the order was quick and easy and both pick up and return were a snap.
Our party was on Sunday and they allowed Friday pick up and Monday return and only charged for the one day.
Will definitely use again.

Date of experience: May 8, 2017