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The Foam Factory

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Oregon
1 review
0 helpful votes
Follow Mike N.
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My home theater installer recommended 4" pyramid foam squares to place between my speakers/AV-rack and my wall where my TV is mounted. I'm so glad I emailed The Foam Factory before ordering, including pics of my setup, as they recommended the 2" product instead. The 4" would never have fit my tight space constraints. I needed something to break up the audio reflections off of flat walls. The foam hasn't removed 100% of the reflections, but it has greatly improved the sound. I'm sure it would be even better if I glued the foam to the walls and covered the entire wall, but not willing to do that for now.

Date of experience: April 19, 2017
New Jersey
1 review
0 helpful votes
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I needed a sturdy piece of foam to hold decently heavy items vertically inside of a hidden storage unit I was building. I needed specific dimensions, including thickness and I wanted the foam to be dark colored for a professional look. After shopping around, The Foam Factory had exactly what I needed. After sending me a free sample, I was able to choose the exact material I needed and get a custom cut for a great price. It shipped quickly and arrived in perfect condition. I don't have a need for these types of products often, but I highly recommend giving them a try if you do.

Date of experience: August 24, 2017
Pennsylvania
3 reviews
17 helpful votes
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I am very pleased!
April 20, 2016

I so far have ordered twice from The Foam Factory and will order again in the future. The prices are the best by far I have found. The product which has been 1" to 3" dry fast foam was exactly how it was advertised. I used it for boat seats and also for the older style outdoor patio chair cushions. It is GREAT! Fast delivery and packaged very well. Only took 1 day to resume the shape. Great website. Thank you Foam Factory!

Date of experience: April 20, 2016
Ohio
1 review
0 helpful votes
Follow Michele M.
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Ordered foam for re-doing a mattress, I literally tore my mattress down to the springs and bought new foam to go on top. The technical specs were very helpful in choosing the foam and the toppers were cut just right size. Some cut the foam short and narrow or uneven but not this place. No noticeable fumes when I opened the box. The spec reviews seem very accurate in describing the support/comfort level of the foam. Will definitely keep these folks in mind!

Date of experience: April 20, 2016
Canada
1 review
7 helpful votes
Follow Hydeh M.
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Do not buy foam from this factory because I ordered foams which were suggested on that are suitable for seats. I am not happy with these Foams. You feel that you sit on the rock. They don't have a good customer service. They are very rude and not willing to help you. She hanged off the phone! Don't waste your money.

Date of experience: September 20, 2017
Michigan
1 review
7 helpful votes
Follow Alice W.
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Took in our old foam from our boat cushion, which was tapered, and wanted duplicated with new foam. Person who waited on us did not speak clear English. She was told to make exactly like old cushion. After it was cut, there were no tapers in the shape. We spoke with man who did the work, and he advised he would try taper/shape. Went back next day to pick up, and we were advised by manager that even though the man doing the work agreed to taper/shape, the manager would not allow him to do it. Manager would not take back the foam or refund our money. So we are stuck with a piece of foam that cost $181.00 and cannot use. Very poor customer service. Usually, companies will do what they can to make sure the customer is satisfied. We have been previous customers of the Foam Factory but will not go back again.

Date of experience: November 7, 2017
Virginia
1 review
4 helpful votes
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I bought a mattress from the foam factory a couple years ago. The best sleep I've had on that mattress. I am more than pleased with it. Was reasonably priced and worth every penny spent. Came on time as the promised. I would recommend the foam factory to everyone I know, in fact I have. I'm never going to go anywhere else for another mattress or any other foam for that matter.

Date of experience: March 9, 2018
New York
1 review
3 helpful votes
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Very Pleased
December 15, 2016

I ordered a mattress to be used on a mission style wooded couch to made a daybed. Ordering was easy, as well as tracking the order. Special order arrived in the 10 day stated time frame. I was skeptical when I saw how small the package was, but once unwrapped it was the twin side mattress I expected. Very comfortable. I hope it will remain so for the recommended 7 year length of use.

Date of experience: December 15, 2016
California
1 review
0 helpful votes
Follow Michele W.
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I was thinking of buying a new couch because mine seemed so tired. All it needed was new foam cushions and it is BETTER than new. I sent in one of the custom covers because I wanted the foam to be exactly the right size. Received the three new cushions today. Got them on the couch within minutes. It is wonderful! What a difference! So glad I didn't get rid of this perfectly fine sofa. Thanks Foam Factory! Great company. Very professional. Highly recommend.

Date of experience: July 14, 2016
Canada
1 review
0 helpful votes
Follow Janice M.
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The website is nicely designed to make it easy to find what you are looking for and to browse through other items that you might find of interest. The product arrived well within the delivery period stated on the site. The foam itself was top notch and very well packaged. It was very easy to open and expanded to over 90% of it's full size in minutes. I cut some pieces to be very snug within hours and they still fit nicely so I don't think there was a lot expansion after a few hours. Excellent product. Very pleased!

Date of experience: April 14, 2016
Florida
1 review
0 helpful votes
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Best service ever!
April 19, 2017

I need full sheets of foam. I had tried previously to purchase through an upholstery shop without satisfaction... took 6 weeks and I paid dearly. Plus I had to go pick it up. Through the Foam Factory, it was shipped direct to my house, I received it fast, and at a reasonable cost. Try them... you'll be glad you did!

Date of experience: April 19, 2017
India
1 review
0 helpful votes
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I ordered replacement foams for my sofa and love seat cushion online@ Foam factory. It was very simple. Just measured the size as mentioned in their web site and placed the order online. Received the foam well protected and compressed. It took only few hours for the foam to restore its original size. It was exactly cut to the order and of very good quality. We are very happy with our purchase. I would definitely recommend foam factory to others,

Date of experience: May 27, 2017
Tennessee
1 review
1 helpful vote
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Great Service
December 14, 2016

I needed some new cushions for my couch because my dog chewed on one when I took the fabric off to wash it. The order process was extremely easy. I just picked the type of cushion, entered the dimensions and that was it. In no time at all, the cushions arrived. I ordered the firm cushions and they are indeed firm but extremely comfortable. I would recommend this company to anyone.

Date of experience: December 14, 2016
Florida
1 review
1 helpful vote
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I bought egg crate foam for accoustical panels. I received a tracking number right away, my shipment came to me on time and it was exactly what I ordered. We are not done with our project and I will be ordering more foam from them.

Date of experience: May 9, 2013
Texas
1 review
3 helpful votes
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In reading reviews I decided to order the LUX 7 year warranty foam cushions for replacement in our sofa and loveseat. Using the measuring instructions per the website they are a perfect fit and although they are very firm, with time they will soften a bit. Just like any new cushion. (the website states this foam is firm, if you want something soft the LUX is not for you) The shipping was fast and the product came exactly as ordered. Following a video on YouTube I was able to change out the cushions in just a couple hours from start to finish. :) My sofa and loveseat look new again!

Date of experience: November 27, 2017
Illinois
1 review
0 helpful votes
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I bought a 12-pack of 12" x 12" x 2" pyramid acoustic foam. To make an inexpensive home "recording studio" for recording voiceover/ADR, I built a small, acoustically isolated chamber in which to put the USB microphone. I lined the inside surfaces of a plastic milk crate with the foam panels, then put the mic inside. It worked great for deadening ambient noises--and I have foam to spare so my friends can build sound isolation chambers too. The product is as described and the delivery time beat the company's estimates.

Date of experience: May 10, 2017
Massachusetts
1 review
0 helpful votes
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I was trying to customize a large box for my watches, and needed some type of foam to display them and keep them protected. This was the best site that I could find with many size options. The order process was easy and it arrived on time.

Date of experience: June 21, 2017
Canada
1 review
1 helpful vote
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Thanks so much for your great service. I have the foam sheets and will recommend you as this product and service is great: so on time, keeping me informed of all the details of shipping. Not sure how you manage to wrap these foam sheets so tight! The foam sheets just popped out and were ready to use immediately. So much better value than other places I researched and Canadian so no international shipping - love it.

Date of experience: April 20, 2017
New Jersey
1 review
4 helpful votes
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I ordered 10 days ago and they still have not shipped my items. I called customer service, and they told me it could take 10 days for me to receive it. But it's been 10 days and it hasn't even shipped yet! They debited the money from my account on the day I ordered, so they've been holding onto my money for 10 days and still has not shipped it. I ordered very standard, in stock items, not requiring any cutting or custom work, but with no explanation, they haven't bothered to send out my order.

All they have to do is take the foam off the shelf, put them in a box and give it to UPS. To take more than 10 days to do this is a bit unbelievable! If they're going to take this long, at least wait until it's shipped to charge my card, not 10 days before!

Date of experience: March 4, 2014
Wisconsin
1 review
0 helpful votes
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Great Company
May 25, 2017

I needed new cushions for our RV and after exploring foam options at our local craft retailer, I went online and found Foam Factory. The whole process was informative and provided all the info needed to order custom foam pieces. Don't hesitate to buy from this company. I am so pleased with the quality, service, and price.

Date of experience: May 25, 2017

Overview

The Foam Factory has a rating of 4.5 stars from 195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Foam Factory most frequently mention new cushions, great product and dacron wrap. The Foam Factory ranks 4th among Beds sites.

service
22
value
26
shipping
24
returns
8
quality
26