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The Foam Factory

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Georgia
1 review
1 helpful vote
Follow L C.
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We needed to order replacement foam for three sofa cushions, and wanted to make sure it was firm, but comfortable. The information on the website was very helpful in deciding on the higher quality firm foam, with a Dacron wrap. I made a quick call to The Foam Factory to make sure we didn't need to adjust the dimensions we provided for the cushions. The person was very helpful and assured me that they would provide the right sizing. I liked that we didn't have to worry about that. The foam was delivered much quicker than expected. We followed the directions - also provided on the website - for inserting the foam, and everything worked perfectly. And we saved a lot of money by doing it ourselves! Thanks so much for the exemplary service!

Date of experience: April 21, 2016
Illinois
1 review
3 helpful votes
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I can't believe this product! Everything is wonderful! I replaced my outdoor chair cushions and they look brand new. Why have I been sitting on saggy cushions that retained water? I am so so pleased with this quality and purchase.

Date of experience: May 16, 2019
Georgia
1 review
0 helpful votes
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I have ordered foam for a few different projects, very happy with what I received. I understand some people have been unhappy with what they received for their couches and upholstery projects, but it clearly states that custom pieces are non returnable/refundable.

Date of experience: December 4, 2018
Washington
1 review
4 helpful votes
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Our first order with TheFoamFactory (and it won't be our last!). We bought the 6" LUX-HQ to remake cushions for our trailer. The quality is great and there was NO odor. It came compressed and opened to full size in less than 10 minutes! We ordered this during the COVID-19 shutdown and they shipped it right after the state's open date and we received it within days. We have it out on our patio now, covered until tomorrow when we can cut it for our specific cushions (see pic). So we got a high-quality foam, sooner than expected, and for less cost than other places as well. Thanks!

Date of experience: May 12, 2020
Georgia
1 review
1 helpful vote
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I've gotten three mattresses from the Foam Factory. The first I made my own Tempurpedic comparable bed and it is awesome for less than 1/4 of the cost of the name brand. I will never by foam anywhere else. It comes as you order it and if you get the mattress cover, they even put it on the mattress. Can't beat that with a stick! A word of caution though, if you don't know anything about foam or you're just another $#*!ed consumer... Go to the Matrless factory and pay 10 times as much.

Date of experience: May 22, 2013
South Carolina
2 reviews
0 helpful votes
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I was a little nervous about ordering my foam online, but I got their cadillac of foam and what a difference it has made. I was ready to throw my sofas out. I ordered one set of cushions for one sofa. I was so happy with them, I had to replace the foam in my other sofa too. Love Love Love them. Thank you so much! I could not be happier!

Date of experience: December 10, 2016
Utah
1 review
0 helpful votes
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When I started my search for new foam for a portable bed I only knew that my existing mattress was useless. The Foam Factory's site allowed me to pick the perfect new mattress, and their prices were unbeatable.

Date of experience: May 10, 2017
Texas
1 review
0 helpful votes
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Great Business
April 1, 2016

I ordered a small amount of foam for a firearm case. From the ease of online ordering to the quick shipping I will do business with them again. Plus being from Michigan I believe in supporting local business.

Date of experience: April 1, 2016
Texas
1 review
0 helpful votes
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Just what I needed!
April 20, 2017

Recently I found the need to replace the foam on my boat flybridge cushions. The previous product held water and began to mold. After much research, I decided an open cell foam would be the perfect choice for my project. I did some price shopping and found The Foam Factory to have a fair price on this product. I made my purchase and received it in a week. It was a large piece of foam condensed into a light weight medium box. I unwrapped it and let it sit overnight and it expanded into its correct size. I am so pleased and will make future purchases with this organization. I also found the customer service department flawless as they helped me make my purchase. Well done!

Date of experience: April 20, 2017
Arizona
1 review
2 helpful votes
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What a great find!
April 27, 2016

I was searching the internet for a cushion replacement when I found the Foam Factory. The site was well laid out and it was extremely easy to order the cushion I needed. I tried a few local sources before I found the Foam Factory and they were nearly three times the cost and really had no interest in such a small order. The cushion is perfect and my sagging chair has been restored to new condition! Thank you Foam Factory!

Date of experience: April 27, 2016
Minnesota
1 review
0 helpful votes
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It gave me a new couch
December 29, 2016

Even though our couch was in really good shape, the cushions were well past their time. The replacement foam we ordered was fantastic. The delivery time was really quick and the website we ordered on was very user friendly. The next time we have a piece of furniture that needs new cushions, we'll order from Foam Factory.

Date of experience: December 29, 2016
Kentucky
1 review
0 helpful votes
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Great
May 24, 2017

This is my Third time buying from this company and I love how long the foam last. I hAve shared the site with my friend and they also enjoy there purchased. I would recommend Foam Factory to everyone looking for quality Long lasting Cushions.

Date of experience: May 24, 2017
Delaware
1 review
2 helpful votes
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Easy Peasy
January 4, 2018

The website was easy to use. I used the recommended cushion type and had the product in my hands in three days! The pricing was very competitive. I replaced my small love seat cushion and it has life again. Very happy. Would recommend this company.

Date of experience: January 3, 2018
California
2 reviews
10 helpful votes
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I ordered 16 pieces of charcoal foam to fit inside hard-sided gun cases. Their rep told me that the sizes would be cut to within 1/8" which would be perfect for the cases. All of the pieces were cut oversize by 1/2" to 3/4" and won't fit in the cases. I talked to Linda and she told me to send pictures showing the sizes. I sent three sets of pictures, 24 in all. She complained that the pics didn't meet their requirements. Finally I was told that the cuts were within their tolerances. She told me that I could cut them down to the sizes I needed. This was all after I paid them $100.00 extra to cut the foam to a 1/8" tolerance. They have refused to make this right and the manager won't speak to me. Very shoddy work.

Date of experience: February 28, 2017
Ohio
1 review
0 helpful votes
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Great cushions
April 27, 2016

This website is the place I always check for foam projects for my customers or my own. The foam is excellent and especially like the Dacron wrap. The cushion arrives within the week. I like being able to put in dimensions and getting the correct size already cut. I tell lots of people to check out The Foam Factory for cushions.

Date of experience: April 27, 2016
New Mexico
1 review
0 helpful votes
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I needed some foam rolls for a customer's order, so was very pleased to find the exact size at the Foam Factory. Plus, I was able to order just the amount I needed, I didn't have to place a huge order.
Will be ordering all my foam products from here in the future.

Date of experience: December 2, 2016
New Jersey
2 reviews
0 helpful votes
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I needed to replace the destroyed foam in my Pelican case but Pelican proprietary foam is very expensive. I ordered a custom cut piece of Charcoal Foam - Regular: A1.50 x B13.50 x C50.50. It was inexpensive, perfectly cut and fit my application readily. I will order from them again when I replace the rifles in my case in a few years. Shipping was quick and I received the product I ordered. Thanks!

Date of experience: July 10, 2013
Oregon
2 reviews
0 helpful votes
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We have used layers of foam for our mattress for years. We decided we needed a new foam mattress and were shocked at how expensive they were. I found the foam factory on line and after reading the great reviews decided to order our new queen size matteress from them. After clarifying our selection over the phone with their helpful staff, I placed our order. Our mattress came quickly and was packaged well for shipping. It is better than we even expected. We could not be any happier. The comfort is perfect and price was the best out there. We will order additional foam mattresses for our other beds soon. Thanks Foam Factory for the best nights sleep we have ever had!

Date of experience: April 19, 2017
California
3 reviews
12 helpful votes
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I ordered a latex mattress from the Foam Factory, but had to cancel my order. The Foam Factory customer support was friendly and able to make the order cancellation without any problems. Their latex and memory foam products are also a great deal.

Date of experience: May 31, 2013
Mexico
2 reviews
0 helpful votes
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Very fast service
December 7, 2021

Very fast service and awesome prices. Their site is easy to use. Make sure to watch their sizing and foam selection videos. The videos are really useful!

Date of experience: December 7, 2021

Overview

The Foam Factory has a rating of 4.5 stars from 195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Foam Factory most frequently mention new cushions, great product and dacron wrap. The Foam Factory ranks 4th among Beds sites.

service
22
value
26
shipping
24
returns
8
quality
26