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The Foam Factory

How would you rate The Foam Factory?
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New York
1 review
0 helpful votes
Follow Steve T.
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We were totally satisfied with every step of the process with Foam Factory. We had sagging cushions on our recently purchased sofa. So we measured them, found the best price (Foam Factory), ordered them, and received them in record time. They fit perfectly and now we have a non-sagging, comfortable couch again!

Date of experience: March 30, 2016
New York
2 reviews
3 helpful votes
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Very satisfied
June 29, 2017

I looked at other options for making my outside cushions. Most other foam companies were more expensive and to have them made by someone is out of my budget. I found foam factory to be reasonably priced for the outside foam I needed. The website is very user friendly to put in the sizes you need. I had 8 pieces cut to specific sizes and they were perfect. The shipping was free, the packaging was good and they came sooner than I expected. The foam is nice and firm not squishy like in some of the patio sets you buy. I would definitely buy again for my next project

Date of experience: June 28, 2017
Oklahoma
1 review
0 helpful votes
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I've purchased multiple foam mattress toppers online and in local stores, the quality was never great and they never lasted too long before breaking down. The first time I ordered from these guys I found the price was better and once I received the foam I could immediately tell it was far superior to what I had received from other sellers in the past. When I needed another topper for my kids room, it was a no-brainer to order here again. Shipping was quick both times and the prices were very competitive. I am Very happy with both of my purchases!

Date of experience: May 18, 2017
Illinois
1 review
0 helpful votes
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Very pleased
March 30, 2016

I ordered two couch cushions from the foam factory. They were the most reasonably priced that I found online. The cushions are just what I wanted and they were delivered in a little over a week. These are better cushions than what came with the couch. I will order from the Foam Factory again. Probably sooner than I would like since I have a puppy who insists my couch cushions are giant chew toys. At least I know exactly where to go for replacements.

Date of experience: March 30, 2016
Massachusetts
1 review
0 helpful votes
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We needed to order new foam seats for our pop up camper and I am so glad we were recommended by someone who has done the same. I must say we were very pleased and rather surprised at how the quality was very good and well worth the money! If we need anything foam related, we will recommend and order again!

Date of experience: June 28, 2017
California
1 review
2 helpful votes
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I found the Foam Factory while shopping online for replacement cushions for my sofa. I couldn't have found a more perfect site. The staff were incredibly helpful and easy to deal with. The quality of the cushions when they came were such a pleasant surprise. They were wonderful, even better that I had expected. It is often scary ordering online from companies you really know nothing about but I would highly recommend the Foam Factory. I was very lucky!

Date of experience: April 13, 2016
California
1 review
0 helpful votes
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The cushions were just what I needed to make my sofa as good as new! The service was great, I got my cushions when promised. I was very hesitant at first but Denise helped me through the process. I usually look for local businesses but could not find anyone locally... but there was no one here.

Date of experience: April 13, 2016
New York
1 review
0 helpful votes
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It seems the reviews are either 1 star or 5 stars, but my dealings with foam factory has been great. This is the 2nd time I ordered from them and have gotten what I ordered in a timely manner both times. Both orders were custom cushions, the sizes were right on, and I was happy with the quality.

Date of experience: March 30, 2016
Maryland
1 review
1 helpful vote
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The item I ordered was a circular foam cushion replacement for a stool. It came in a timely fashion in good condition. I was pleased with the price and it was exactly what I had ordered. There were detailed instructions on how to care for the item once it arrived. It was packaged so as not to lose shape during shipment. I would use this company again if the need arises

Date of experience: April 23, 2016
Nevada
1 review
1 helpful vote
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Very satisfied
December 28, 2017

Order was easy to place online.
When the package showed up, I put it on my platform before opening it, I opened it and cut the bands and the mattress unfolded right into position.
This is my first latex mat, it's now 2 weeks, all is good and so is the latex pillow I bought with it.
Satisfied customer with the ordering process and the product.

Steve in NV

Date of experience: December 27, 2017
Illinois
1 review
1 helpful vote
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I needed acoustic foam for a sound booth and it was prohibitively expensive everywhere else. I was able to line the entire inside of my booth with 3 inch wedge foam at a totally affordable price. I received it within one week which was great.

Date of experience: July 17, 2013
Wisconsin
2 reviews
0 helpful votes
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While my first inclination was to order directly from Foam Factory's website, I contacted them first for recommendations for my popup camper mattresses. After a little back and forth, I placed my order and received the foam within a few days. It was packaged very well and with great instructions. Would highly recommend to anyone!

Date of experience: May 3, 2017
New Hampshire
1 review
2 helpful votes
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Absolutely perfect!
December 28, 2017

Excellent product for my project, everything as described in information section of the product. Cut to exact measurements, a perfect fit in my 7 foot long trapezoid shaped window seat! The dacron wrap was definitely worth the money, a professional touch. I was actually a bit concerned how that wrap might look after I ordered, but it was great. I would definitely buy here again for any future projects. Packing, shipping, everything was great.

Date of experience: December 27, 2017
Illinois
2 reviews
0 helpful votes
Follow Sylvia A.
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The custom cushion I ordered met my specifications and expectation to be a quality product that I could base my next home decorating project on. The size and density of the cushion are perfect for my chair and usage. The Foam Factory provides a great product and service for a fair price. I also appreciated the accompanying instructions inside the package which indicate how to let the cushion expand to its full dimensions for a couple days before beginning my project.

Date of experience: April 13, 2016
California
1 review
0 helpful votes
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I use their 1/3 sheet 2" thick foam sheets to ship products overseas. The product works great, is shipped in a day or two and because I unpackage it as soon as I receive it, it goes back to the original shape in less than 24 hours. I have ordered several times and each order has been the same.

Date of experience: March 30, 2016
Illinois
1 review
1 helpful vote
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I had bought a loveseat at Pier One. The cushion foam was cheap, and broke apart quickly. Was despairing of finding a solution. Then I looked it up online and found the Foam Factory. I followed the instructions for measuring the cushions with a higher quality foam. I was able to restore the settee to perfect condition. It was great that they were able to wrap the foam in fiber fill, as this save me a whole lot of trouble. So I got educated and I got my love seat fixed, all at the same time.

Date of experience: January 6, 2018
Michigan
2 reviews
2 helpful votes
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Two thumbs up!
August 24, 2017

Having never before ordered from The Foam Factory, I wasn't sure what to expect in the way of delivery wait-time or product expectations. But these folks did an outstanding job! The foam arrived in less than a week, it was exactly as described, and it was packaged securely for safe travel. I did as instructed, opening the package right away and laying the foam flat to prevent curl. When it was time to use the foam in my project, it was easy to handle, cut, and put in place. Thanks, Foam Factory, for a great job. This is where I will be getting my foam from now on.

Date of experience: August 24, 2017
California
14 reviews
52 helpful votes
Follow Lisa L.
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We ordered a latex topper from this store and were very happy with it. Very good prices and fast delivery. You can't beat their prices anywhere in any retail store. Foam is foam kids... don't overpay for fancy packaging and expensive commercials. All you should care about is the density of the foam because that is what you are really paying for.

Date of experience: August 10, 2009
Nevada
1 review
0 helpful votes
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Fantastic Product
May 25, 2017

I was unsure how to order the product I wanted on there website and they advised me of how to order it on the website or would take my order right over the phone. Exceptional customer service. The products arrived in a timely manner and fit wonderfully after the had 48 hours to expand. I would definitely use them again and suggest them to others.

Date of experience: May 24, 2017
District of Columbia
1 review
0 helpful votes
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Easy, Fast, Accurate
April 20, 2016

Ordering exactly what I needed was very easy. I liked having the different options for foam types/thicknesses and I'm very happy that I took their suggestion to do the batting. The foam was a great price, arrived quickly and puffed right up. The fact that it was ready to use right out the box (all cut and wrapped) was a huge time saver for me.

Date of experience: April 20, 2016

Overview

The Foam Factory has a rating of 4.5 stars from 195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Foam Factory most frequently mention new cushions, great product and dacron wrap. The Foam Factory ranks 4th among Beds sites.

service
22
value
26
shipping
24
returns
8
quality
26