Having never before ordered from The Foam Factory, I wasn't sure what to expect in the way of delivery wait-time or product expectations. But these folks did an outstanding job! The foam arrived in less than a week, it was exactly as described, and it was packaged securely for safe travel. I did as instructed, opening the package right away and laying the foam flat to prevent curl. When it was time to use the foam in my project, it was easy to handle, cut, and put in place. Thanks, Foam Factory, for a great job. This is where I will be getting my foam from now on.