Developed in part with a grant from
the National Science Foundation

Member since November 2017

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 87

Review Distribution

5 stars
4 stars
3 stars
2 stars
1
1 star

1 Review by Alice

The Foam Factory

The Foam Factory

11/7/17

Took in our old foam from our boat cushion, which was tapered, and wanted duplicated with new foam. Person who waited on us did not speak clear English. She was told to make exactly like old cushion. After it was cut, there were no tapers in the shape. We spoke with man who did the work, and he advised he would try taper/shape. Went back next day to pick up, and we were advised by manager that even though the man doing the work agreed to taper/shape, the manager would not allow him to do it. Manager would not take back the foam or refund our money. So we are stuck with a piece of foam that cost $181.00 and cannot use. Very poor customer service. Usually, companies will do what they can to make sure the customer is satisfied. We have been previous customers of the Foam Factory but will not go back again.

Alice Has Earned 5 Votes

Alice W.'s review of The Foam Factory earned 5 Very Helpful votes

Alice hasn’t received any thanks yous.

Alice doesn’t have any fans yet.

Alice isn’t following anybody yet.

Similar Reviewers on Sitejabber

hydehm
9/20/17

Do not buy foam from this factory because I ordered foams which were suggested on that are...

collins134
8/2/17

Not a place you want to go to. I was up there shopping around i was dealing with 2 very nice...